Front office manager Work, Jobs in Gloucester, Gls (with Salaries)

Office Manager
Thompson & Co —Hereford
- £27,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Reception Supervisor
Leonardo Hotel Cheltenham —Cheltenham
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
5d
Receptionist
Figflex Offices —Gloucester
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Referral programme
- Sick pay
Quick apply
4d
Hotel Operations Manager
Homesly Properties —Gloucester
- Weekend availability
- English
- Hotel
- Team management
Quick apply
Head of Food & Beverage
Holme Lacy House Hotel —Holme Lacy
- Up to £52,000 a year
- Full-time
- Restaurant management
- Hotel
- Continuous improvement
- Free parking
- Annual leave
2d
Night Manager
Leonardo Hotel Cheltenham —Cheltenham
- Night shift
- Hotel
- Front desk
- Training & development
- Referral programme
Quick apply
4d
Café Manager
The Old Post Office —Cheltenham
- £13 - £15 an hour
- Full-time
- Hospitality
- Restaurant management
- Supervising experience
- Free parking
Quick apply
Night Porter
Ellenborough Park Hotel —Cheltenham
- Up to £25,857 a year
- Overtime
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Restaurant Assistant Manager
Dumbleton Hall —Evesham
- Full-time
- Hotel
- Leadership
- Restaurant
Quick apply
Restaurant Breakfast Manager
Dumbleton Hall —Evesham
- Full-time
- Hotel
- Leadership
- Restaurant
Quick apply
8d

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Office Manager

Thompson & Co
Hereford

Quick apply

Job details

Full-time
£27,000 - £32,000 a year

Benefits

Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Practice management
Staff recruitment procedures (Human resources)
Record keeping
Accounts receivable
Meeting coordination
Client onboarding
Microsoft Outlook
Stakeholder liaison
Facilities management
Employment law
UK GDPR
Candidate screening
Payment allocation
Administrative support experience
Microsoft Office Suite
Xero
Administrative experience
Onboarding coordination
General Data Protection Regulation (GDPR)
Accounts Receivable Credit Control
Human resources
Recruiting
Front desk
Management reporting
Risk assessment
Office management
Communication skills
Client onboarding compliance checks
Help desk

Full job description

Overview
We are seeking a highly organised and detail-oriented Office Manager to join our professional team. This role is vital in ensuring the smooth operation of our office environment, providing essential administrative support across various departments. The ideal candidate will possess strong computer skills, excellent communication abilities, and a proactive approach to managing daily tasks. This paid position offers an excellent opportunity for individuals looking to develop their administrative expertise within a dynamic organisation.

Key Responsibilities

Client Liaison

Serve as the first point of contact for clients visiting.
Manage the front-of-house experience, ensuring a professional and welcoming environment at all times.
Assisting with meeting room bookings, client appointments, and partner diaries.
Handle incoming and outgoing correspondence, including post and courier services.
Onboarding and offboarding clients
Monitoring ClientWindow (office Whatsapp)

Practice Management

Administer and maintain the firm’s practice management system (Karbon).
Set up new clients on the system, maintain client records, and ensure data integrity.
Coordinate with the software provider for updates, training, and technical support.
Produce standard reports from the practice system (WIP, billing, deadlines) for partner review.
Recording KPIs
Serve as the office champion for systems and processes. Ensuring that these are documented, adhered to, updated as necessary.
Client record requests and general deadline management
Booking in client records and maintaining records log

HR & Onboarding

Manage the end-to-end onboarding process for new starters, including offer letters, DBS/reference checks, and induction programmes.
Maintain accurate employee records (contracts, holiday, absence, appraisals) in line with UK employment law.
Liaise with the firm’s HR adviser as required.
Support recruitment activity including advertising roles, screening CVs, and scheduling interviews.

Billing & Credit Control

Assist in the preparation and dispatch of client invoices using the practice management system.
Monitor debtor ledgers and follow up on outstanding invoices in a professional and timely manner.
Liaise with fee earners regarding billing queries, write-offs, and disbursement recovery.
Process client payments and allocate receipts on Xero.

Compliance & AML Administration

Maintain and update the firm’s Anti-Money Laundering (AML) register in line with the Money Laundering Regulations 2017 (Xama).
Conduct and document client ID & verification (ID&V) checks using electronic AML tools (Xama).
Monitor client risk ratings and flag any changes or concerns to the firm’s MLRO.
Assist with the firm’s annual AML risk assessment and policy review.
Assist Client Managers with maintaining Engagement Letters, Letters of Engagement renewal schedules, and Professional Clearance records.
Support GDPR compliance including the firm’s information asset register and data subject request handling.

IT & Facilities

Serve as the first point of contact for IT issues, liaising with the firm’s IT support provider.
Manage hardware and software asset registers, including licences, renewals, and warranties.
Coordinate office maintenance, supplies, and relationships with facilities service providers.
Ensure health & safety obligations are met, including maintaining the H&S policy, risk assessments, and first aid/fire warden records.
Manage office insurance renewals and liaise with brokers as required.

Qualifications

Essential

Proven experience as an Office Manager, Practice Manager, or Senior Administrator — ideally within a professional services or accountancy environment.
Familiarity with professional practice management software.
Strong credit control and billing administration experience.
Excellent written and verbal communication skills; confident liaising with clients and professional contacts.
Highly organised, with the ability to manage multiple priorities and meet deadlines.
Discreet and professional, with an understanding of client confidentiality in a regulated environment.
Proficient in Microsoft 365 (Word, Excel, Outlook, Teams).

Desirable

Experience working in an ICAEW, ACCA, or AAT-regulated practice.
Knowledge of GDPR and data protection obligations within a professional services context.
Experience with electronic AML verification tools (e.g., SmartSearch, Creditsafe).
IAM, CIPD, or ILM qualification (or working towards one).
Familiarity with Companies House filings and statutory compliance calendars.
Working knowledge of AML regulations and client onboarding procedures in a regulated firm.

This role is ideal for motivated individuals seeking to enhance their administrative capabilities within a supportive environment. The successful candidate will play a key part in maintaining operational excellence across the organisation.

Pay: £27,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in gloucester, gls

Office Manager

Reception Supervisor

Receptionist

Hotel Operations Manager

Head of Food & Beverage

Night Manager

Café Manager

Night Porter

Restaurant Assistant Manager

Restaurant Breakfast Manager

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