Work, Jobs in Granton, Edh (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Front of House Ambassador/Reception
Pain Free Dentistry Group —Edinburgh
- Up to £27,378 a year
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Paid training
- Employee discount
Quick apply
Archive Assistant - City Chambers
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Part-time
- Organisational skills
- Communication skills
12d
Resilience Manager - Waverley Court
City of Edinburgh Council —Edinburgh
- £67,457 - £80,569 a year
1h
Server
Fogo de Chão - Edinburgh —Edinburgh
- £12.76 an hour
- Part-time
- Serving
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
1h
Match Day Chefs
Elior UK —Edinburgh
- £12.71 - £17.50 an hour
- Hospitality
- Inventory control
- Food service experience
Quick apply
1h
Shift Leader
Caffe Nero Edinburgh Barnton —Edinburgh
- £12.76 - £12.91 an hour
- Part-time
- Customer service
- Supervising experience
- Team management
- Employee discount
- Referral programme
1h
Father Christmas | Seasonal Temporary Work
Great Grottos Ltd. —Edinburgh
- £18 an hour
- Temporary
- No experience needed
- Flexible schedule
Quick apply
1h
F&B Host/Hostess – Breakfast
voco™ hotels —Edinburgh
- £12.71 an hour
- Full-time
- Hospitality
- Hotel
- Restaurant experience
- Flexitime
- Employee discount
Quick apply
2h
257746 Audio Typist
NHS Scotland —Edinburgh
- £26,696 - £28,988 a year
- Part-time
2h
257676 (KMc) Secretary
NHS Scotland —Musselburgh
- £29,103 - £31,409 a year
2h
257713 Child Protection Advisor
NHS Scotland —Edinburgh
- £52,845 - £61,466 a year
- Call to connect
2h
257614 (LC) R1 Medical Secretary
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
- Part-time
- Hybrid work
2h
257085 (LF) Data Entry Assistant
NHS Scotland —Lothian
- £26,696 - £28,988 a year
- Call to connect
- Data entry
2h
Side job: Reception Staff (all genders)
a&o Hostels —Edinburgh
- English
- Front desk
- Employee discount
- Flexible schedule
3h
Part Time Team Member
Last Drop —Edinburgh
- Part-time
- Serving
- Bar
- Annual leave
- Employee discount
Quick apply
3h
Customer Assistant - Replenishment
Morrisons —Kirkcaldy
- Annual leave
- Employee discount
Quick apply
4h
Customer Assistant - Nights
Morrisons —Kirkcaldy
- Night shift
- Annual leave
- Employee discount
Quick apply
4h
Full Time Retail Sales Assistant
SGD Management Limited —Edinburgh
- From £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Customer service
- POS
- Employee discount
- Flexible schedule
Quick apply
4h
Retail Driver Scotland
Marie Curie —Edinburgh
- Up to £9,252.88 a year
- Full-time
- Customer service
- Travel
- Hospice
- Annual leave
- Employee assistance programme
4h

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Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

jobs in granton, edh

Customer Care Co-ordinator

Front of House Ambassador/Reception

Archive Assistant - City Chambers

Resilience Manager - Waverley Court

Server

Match Day Chefs

Shift Leader

Father Christmas | Seasonal Temporary Work

F&B Host/Hostess – Breakfast

257746 Audio Typist

257676 (KMc) Secretary

257713 Child Protection Advisor

257614 (LC) R1 Medical Secretary

257085 (LF) Data Entry Assistant

Side job: Reception Staff (all genders)

Part Time Team Member

Customer Assistant - Replenishment

Customer Assistant - Nights

Full Time Retail Sales Assistant

Retail Driver Scotland

I want to receive the latest job alerts for jobs in granton, edh

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