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Night Manager

Champneys Henlow -
Henlow

Quick apply

Job details

Full-time
Up to £29,120 a year
1 day ago

Benefits

Free parking
Annual leave
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Front of house supervision
Shift management
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Night Manager

Champneys Henlow

Contract: Full Time
Salary: up to £29,120

38 hours per week, worked over 4 nights

At Champneys, excellence never sleeps. As Night Manager, you’ll take ownership of the overnight operation, leading the Front of House team and ensuring our guests experience the same exceptional standards of service, safety and care – even through the night.
This is a key leadership role where your calm authority, attention to detail and people‑management skills will truly shine.

About Champneys

Champneys is the UK’s original health spa brand, renowned for luxury, wellbeing and outstanding hospitality. Family‑owned and values‑driven, we operate award‑winning spa resorts, hotels and day spas across England, delivering exceptional guest experiences in beautiful settings.

Our people are central to our success – and we invest in developing confident leaders who care deeply about service, standards and wellbeing.

The Role

As Night Manager, you will be fully accountable for the smooth, safe and efficient running of the resort during nighttime hours. You’ll lead and motivate the overnight Front of House team, manage night audits and security checks, control costs, and act as the senior point of contact on site.
You’ll balance operational excellence with genuine hospitality, ensuring guests feel safe, supported and well cared for at all times.
What You’ll Be Doing
Leading and managing the overnight Front of House operation
Ensuring the safety and security of all guests, colleagues and the property
Managing and developing your team through training, feedback, appraisals and performance plans
Conducting night audits, security checks and floor walks
Overseeing arrivals, departures and guest accounts during the night
Acting as Duty Manager on a rota basis
Managing rotas, absences and departmental payroll budgets
Reviewing payroll spend and reporting variances to the General Manager
Handling guest queries, feedback and conflict resolution with confidence
Liaising closely with Housekeeping and other departments to maintain seamless service
Maintaining high presentation standards across all guest‑facing areas
Ensuring full compliance with company policies, financial controls and health & safety procedures

What We’re Looking For

Previous experience in a supervisory or management role within hospitality
Confident leadership skills with a calm, professional presence
Strong operational knowledge, particularly of Front of House and night procedures
High attention to detail, especially around safety, security and financial controls
Excellent communication and guest‑service skills
Comfortable working night shifts and taking full responsibility for the property
Knowledge of hotel systems is an advantage (full training provided where required)

Why Work at Champneys?

A trusted management role within an iconic luxury wellbeing brand
Family‑owned values with commercial excellence
Opportunities to grow and progress across our resorts
Supportive management culture with high standards, not micromanagement
Wellbeing‑led environment where people genuinely matter
Competitive pay and benefits, including spa and retail discounts
Pride in leading teams and delivering excellence when it matters most

At Champneys, our Night Managers don’t just “hold the fort” – they lead with authority, care and professionalism, ensuring our guests rest easy and our standards never drop.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
Champneys experiences (such an overnight stay or an ultimate spa day experience)
App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
In house social media connecting our Champneys Family
Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
Motivating, rewarding and engaging colleague events.
Discounted stays for you, your friends and family at any of our properties.
Complimentary Spa Day on completion of your probationary period.
50% discount on all Champneys products.
Great discounts on our partner products Elemis and Clarins.
Discounted membership to our exceptional health clubs.
Merlin Entertainments Attraction.
Introduce a friend incentive.
Long Service celebrations.
Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
Professional Uniform.

Quick apply

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I want to receive the latest job alerts for night manager in gravenhurst, bdf

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Night Manager

Champneys Henlow

Contract: Full Time
Salary: up to £29,120

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night manager jobs in gravenhurst, bdf

I want to receive the latest job alerts for night manager in gravenhurst, bdf

Explore jobs in more locations

Night Manager

Champneys Henlow

Contract: Full Time Salary: up to £29,120

Contract: Full Time
Salary: up to £29,120