Operations analyst Work, Jobs in Grays, Ess (with Salaries)

Graduate Business Improvement Analyst
SS&C Technologies —Basildon
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Business Process and Operations Analyst
MANAGEMENT CONSULTANCY CAMPUS LTD —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick apply
6d
Operations Analyst
Grouper Technology - Reseller Account —London
- £89,000 a year
- Full-time
- Bachelor's degree
- Accounting
- Accounting
Quick apply
Data Analyst Project Intern (TikTok Shop - FMCG) - 2026 Start (BS/MS)
TikTok —London
- Data analysis skills
- Master's degree
- Bachelor's degree
Operations Analyst
Mercer —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Management consultants and business analysts
NEW LUXURY TRAVELS LIMITED —Ilford
- £35,600 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
4d
Analyst
BPM-D —London
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
Data Analyst Project Intern (TikTok Shop - User Product) - 2026 Start (BS/MS)
TikTok —London
- Master's degree
- Bachelor's degree
- Internship
Senior Analyst - BCG Vantage, Technology and Digital Advantage and Principal Investors & Private Equity
Boston Consulting Group —London
- Full-time
- English
- Research
- Bachelor's degree
Supply Chain & Operations Analyst
BearingPoint United Kingdom —London
- Hybrid work
- Presentation skills
- Travel
- Analytics
- Gym membership
Data Analyst Project Intern (TikTok Shop EMEA Data Science) - 2026 Start (BS/MS)
TikTok —London
- Master's degree
- Bachelor's degree
- Internship
Data Protection Compliance Analyst
Playtech —London
- Full-time
- Hybrid work
- English
- Banking
Quick apply
4d
Data Analyst Project Intern (TikTok Live) - 2026 Start (BS/MS)
TikTok —London
- Master's degree
- Bachelor's degree
- Internship
GTM Business Operations Analyst
Soldo —London
- Full-time
- Salesforce
- Continuous improvement
- Organisational skills
- Employee assistance programme
Security Operations Analyst
GoCardless —London
- £62,400 - £93,600 a year
Data Operations Analyst
Houlihan Lokey —London
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Strategy Analyst Project Intern (TikTok Shop) - 2026 Start (BS/MS)
TikTok —London
- Research
- Master's degree
- Analysis skills
Claims Operations Analyst
CFC —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
Business Analyst
Kearney —London
- Full-time
- English
- Business development
Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)
Boston Consulting Group —London
- Full-time
- English
- Research
- Bachelor's degree

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Graduate Business Improvement Analyst

SS&C Technologies -
Basildon

Apply Now

Job details

Full-time

Qualifications

Business Management
Economics
Customer service
Process improvement
Bachelor's degree
Organisational skills
Communications
AI
Business
Communication skills

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Graduate Client Services Voice and Customer Service

Basildon (Hybrid) | Graduate Programme | September/October 2026 Start

Looking to start your career in a role that combines customer experience, business operations, project delivery, and innovation?

We're looking for a Graduate to join our Client Services Voice team in Basildon as part of our Graduate Programme. This is an exciting opportunity to gain hands-on experience within Financial Services, develop expertise in customer service operations, and support the delivery of key Client-Focused Projects that enhance customer outcomes and improve the way we work.

You'll begin with a structured training programme, learning our end-to-end Client Services Voice processes and developing the skills of a fully competent Telephony Associate. You'll then move into a project-based role, supporting business improvement initiatives, reviewing customer-facing content, and identifying opportunities to optimise processes and customer journeys.

What you'll be doing

Learning the full Client Services Voice customer journey and telephony processes.
Supporting the delivery of client-focused business improvement projects.
Reviewing and improving customer and colleague-facing content and guidance.
Analysing feedback and identifying opportunities to enhance customer experiences.
Working with teams across the business to deliver operational improvements.
Exploring opportunities to use automation and AI to improve efficiency and productivity.

What we're looking for

Excellent verbal and written communication skills.
Strong attention to detail and organisational skills.
Previous customer service experience through work, internships, placements, volunteering, or part-time roles.
Ability to work independently and collaboratively.
A proactive, curious, and solutions-focused mindset.
An interest in business improvement, customer experience, and operational excellence.
Curiosity about Artificial Intelligence (AI) and emerging technologies, with a willingness to learn and understand how AI can support customer service, content management, and process improvement.

Eligibility

Graduated within the last 2 years

Minimum 2:2 Bachelor's degree in:

Business Management or Business Administration
Marketing
Communications, Media or Journalism
English or a related writing-focused discipline
Psychology or Sociology
Finance, Economics or Financial Services
Or a related degree focused on communication, customer experience, analysis, or business operations

If you're ready to begin your career in a role that offers structured development, real business exposure, and the opportunity to help shape the future customer experience through innovation and AI, we'd love to hear from you.

Your development and support

As part of our graduate programme, you’ll benefit from a structured development experience designed to support both your professional and personal growth.

This includes:

Access to our Rising Professionals Programme
Opportunities to join our Aspiring Leaders Programme
Ongoing mentoring and support
Regular graduate networking events and gatherings
Opportunities to grow your internal network

Important to know

37.5 hours per week (typically 9:00am – 5:30pm with flexibility)
Based in our Basildon Office

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

operations analyst jobs in grays, ess

Graduate Business Improvement Analyst

Business Process and Operations Analyst

Operations Analyst

Data Analyst Project Intern (TikTok Shop - FMCG) - 2026 Start (BS/MS)

Operations Analyst

Management consultants and business analysts

Analyst

Data Analyst Project Intern (TikTok Shop - User Product) - 2026 Start (BS/MS)

Senior Analyst - BCG Vantage, Technology and Digital Advantage and Principal Investors & Private Equity

Supply Chain & Operations Analyst

Data Analyst Project Intern (TikTok Shop EMEA Data Science) - 2026 Start (BS/MS)

Data Protection Compliance Analyst

Data Analyst Project Intern (TikTok Live) - 2026 Start (BS/MS)

GTM Business Operations Analyst

Security Operations Analyst

Data Operations Analyst

Strategy Analyst Project Intern (TikTok Shop) - 2026 Start (BS/MS)

Claims Operations Analyst

Business Analyst

Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)

I want to receive the latest job alerts for operations analyst in grays, ess

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