Quality manager Work, Jobs in Grays, Ess (with Salaries)

Snr Quality Manager, Amazon Pick up and Return Point
Amazon UK Services Ltd. —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quality Control & Compliance Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
- Free parking
- Work from home
Quick apply
13d
Senior Field Service Project Manager
Technical Safety Services —Rochester
- £32,794 - £43,725 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality Manager
elix sourcing solutions —Maidstone
- Up to £50,000 a year
- Monday to Friday
- Leadership
4d
Quality Manager Projects W/M - Axima Nucléaire
Equans —London
- Maintenance
- English
- Master's degree
- Profit sharing
- Annual leave
Head of Hairdressing Training and Quality
Central Training Group —Southend-on-Sea
- Up to £42,000 a year
- Part-time
- Management
- Hair styling
- English
Quick apply
Quality Assurance Manager
Liral Veget College London —London
- £48,300 - £50,000 a year
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
- Annual leave
Quick apply
5d
Assistant Production Manager
Veetee Rice Ltd —Rochester
- From £45,000 a year
- Full-time
- Management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Quality Assurance & Compliance Manager
Modern Paper Limited —Erith
- £38,000 - £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
Quick apply
4d
Quality and Risk Manager
Circle Health Group —Westcliff-on-Sea
- Up to £41,800 a year
- Part-time
- Hospital
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
10d
Principal Product Manager, Org Transformation , Quality & Escalations
Amazon UK Services Ltd. —London
- Full-time
- Customer service
- Business development
- Computer networking
Quality Development Manager FTC
Care UK —Writtle
1d
Senior Product Quality Manager, Worldwide Grocery Owned Brands, Product Quality
Amazon EU SARL (UK Branch) —London
- Full-time
- Business development
- Continuous improvement
- Product management
Quality and Regulatory Manager
Advanced Healthcare Technology Ltd —Waltham Cross
- £50,000 - £60,000 a year
- Full-time
- No degree
- Organisational skills
- In-person
- Free parking
Quick apply
Quality Control Lead
OpenPayd —London
- Full-time
- Analysis skills
- Quality control
- APIs
- Annual leave
- Employee discount
Global Financial Crimes Compliance - Monitoring and Testing Manager
M&G plc —London
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
Quality Manager
Commercial Services Group —West Malling
- £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Quality and Safeguarding Lead
Change Grow Live —Victoria
- £36,101.10 - £38,114.53 a year
- Remote
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Quality Manager - Tutorials & Pastoral Care
LSEC —London
- £52,549 - £59,408 a year
- Full-time
- University
- Teaching
- Annual leave
- Employee assistance programme
Quality Product Manager
O-I —Harlow
- £55,000 - £63,000 a year
- Full-time
- Management
- Continuous improvement
- Communication skills
Quick apply
11d

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Snr Quality Manager, Amazon Pick up and Return Point

Amazon UK Services Ltd. -
London

Apply Now

Job details

Full-time

Qualifications

CRM software
Microsoft Excel
Sales
Salesforce
Project coordination
Master's degree
SQL
Project management
Presentation skills
Bachelor's degree
Business

Full job description

DESCRIPTION

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer centric company, where customers can find and discover anything they might want to buy online. Amazon Hub Pick Up and Returns (PARP) is growing and we are working to create a world class delivery experience for customers through alternate delivery options - lockers and pickup points. If you are passionate about delivery operations and look around corners for ways to serve customers, we want your help.

We are looking for a Quality Manager with a proven ability to deliver results and lead long term strategic initiatives to innovate our global operation. This position is a multi-faceted role requiring the ability to balance strategy and execution. This role requires working with globally distributed teams primarily focusing on its own country of responsibility to resolve some of the biggest quality defects the organization faces. Cross-team coordination, project management, executive presentation skills, and proven track record of delivering results are essential.
In this role, you will heavily focus on Country-wise concessions reduction, and drive initiatives to reduce Delivery failures and acting as a liaison between product, tech and business team to launch new features, working in close collaboration with AMZL, commercial carriers, support teams, and operators, piloting new launches and processes, leading the way in developing the future of our pick up services.

To be successful in this role you will need to have proven development skills, analytical, able to translate business problems into scalable and tangible process improvements capable of working effectively with senior leadership across multiple organizations and geographies. You will also need to be a self-starter, proven program leader, communicator and problem solver. You will work with cross-functional teams on complex problems and deal with ambiguity.

Key job responsibilities
The Quality Manager will:

Own and execute on opportunities for improving quality and customer experience — including driver delivery processes and counter associate operations — and reducing customer attrition through data analysis across the assigned Pick-up Point network
Lead strategic projects with both local and worldwide scope, including new product and feature launches, process improvements, and geographic expansion within the EU region
Partner with the global Quality Management function and worldwide teams to innovate on behalf of the business, develop best practices, and ensure learnings are scaled globally
Drive strategic engagement with internal and external partners, both locally and across international stakeholders in different time zones and geographies
Own and contribute to regular reporting on business performance (WBR/MBR/QBR) at both local and worldwide level
Champion and lead a culture receptive and adaptable to business change, influencing both local and global teams
Manage end-to-end quality processes for Amazon PARP Pick-up Point products, ensuring alignment with worldwide quality standards and governance frameworks
Drive continuous improvement projects in installation, maintenance, and operational processes across the network
Monitor and manage performance of service providers — including installation and maintenance partners and internet service providers — escalating issues as needed to local and global leadership
Identify through analysis and execute on opportunities to improve customer experience and performance, sharing insights and recommendations with the worldwide Quality team to drive global impact

About the team
Amazon Hub Pick Up and Returns (PARP) Quality Team aims to provide best in class Customer, Store Associate and Driver experience for PARP deliveries and pickups.

BASIC QUALIFICATIONS

Experience using Microsoft Excel to manipulate and analyze data
Experience with SQL
Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Experience in business-process design or equivalent
Experience presenting to senior leadership
Experience in quality or customer-facing role
Bachelor's degree, or MS degree

PREFERRED QUALIFICATIONS

Experience using Salesforce (or other CRM tool) or BI tools
Experience working within a high-growth, technology company
MBA

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

quality manager jobs in grays, ess

Snr Quality Manager, Amazon Pick up and Return Point

Quality Control & Compliance Manager

Senior Field Service Project Manager

Quality Manager

Quality Manager Projects W/M - Axima Nucléaire

Head of Hairdressing Training and Quality

Quality Assurance Manager

Assistant Production Manager

Quality Assurance & Compliance Manager

Quality and Risk Manager

Principal Product Manager, Org Transformation , Quality & Escalations

Quality Development Manager FTC

Senior Product Quality Manager, Worldwide Grocery Owned Brands, Product Quality

Quality and Regulatory Manager

Quality Control Lead

Global Financial Crimes Compliance - Monitoring and Testing Manager

Quality Manager

Quality and Safeguarding Lead

Quality Manager - Tutorials & Pastoral Care

Quality Product Manager

I want to receive the latest job alerts for quality manager in grays, ess

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