Customer care specialist Work, Jobs in Great Plumstead, Nfk (with Salaries)

Private Patient Coordinator
Newmedica —Norwich
- £28,009 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
Quick apply
3d
Pension Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
5d
Specialist Support Coach - Housing
Orbit Group —Norwich
- £29,000 - £32,137 a year
- Leadership
- Communication skills
12d
Courier Driver (Bank)
EMED Group —Norwich
- £12.71 an hour
- Heavy lifting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Multi Drop Van Driver - Norwich
Dormole —Norwich
- Full-time
- Microsoft Outlook
- Driving
- Computer skills
- Employee assistance programme
14h
Home Consultant
Tapi —Great Yarmouth
- Full-time
- Employee assistance programme
- Employee discount
Bank Host and Catering Assistant
Spire Healthcare —Norwich
- Restaurant
- Free parking
- Annual leave
Warehouse Operative - Nights
Evri —Norwich
- £12.71 an hour
- Full-time
- Annual leave
10h
Warehouse Operative - Evenings
Evri —Norwich
- £12.71 an hour
- Part-time
- Annual leave
10h
Assistant Practitioner 10934
Norfolk County Council —Holt
- £26,000 - £34,000 a year
- Part-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
4d
Duty Pharmacy Manager - Norwich Extra
Tesco UK —Norwich
- Up to £52,000 a year
- Full-time
- IT
Liz Earle - Counter Manager
Boots —Norwich
- £27,121 - £30,506 a year
- Weekend availability
- Customer service
- IT
- School
- Store discount
- Employee discount
11d
Constituency Assistant – Diary and Casework Support
Office of Steff Aquarone MP —North Walsham
- £26,039 a year
- Full-time
- In-person
Quick apply
4d
Estate Agent
Connells Group —Cromer
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
11d
Contract Manager
Churchill Group —Norwich
- £16 an hour
- Customer service
- English
- Communication skills
- Employee discount
Apprentice Receptionist / Administrator
Newmedica —Norwich
- £16,640 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
Quick apply
12h
Skin Specialist
Hannah Spence Aesthetics —Wymondham
- £20 an hour
- Part-time
- Customer service
- English
- In-person
Quick apply
14d
Tesco Colleague Nights - Aylsham Superstore
Tesco UK —Norwich
- £13.28 - £14.55 an hour
- Part-time
- School
3d
Post Office Counter Clerk
TGJones —Great Yarmouth
- £10.85 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Great Yarmouth
- Part-time
- Microsoft Word
9d

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Private Patient Coordinator

Newmedica -
Norwich

Quick apply

Job details

Permanent
£28,009 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Microsoft Office
Computer skills
Communication skills

Full job description

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025.

Role overview
We are looking for a Private Patient Coordinator to join our Norwich site. This will be 40 hours per week, including evenings (until 8pm) and weekends on a rota basis.

As Private Patient Coordinator, your role will be to ensure that all of our private patients have a fantastic experience throughout their journey with us, from first contact to the end of their treatment pathway. This will include meeting and greeting them on the day of their appointments and treatments. We aim to offer our private patients a truly personalised service and this role is key to ensuring that they feel supported by someone they know and trust.

You will be the central point of contact for all telephone queries in regard to private patients and also for ensuring all initial enquiries and referrals are dealt with within the required KPIs. You will also undertake general administrative tasks such as ordering lenses and inputting data onto the private patient tracker.

Our clinics are busy so we're looking for someone who can manage a busy and varied workload. We are looking for someone who is incredibly customer focused, with the ability to provide a first class service to patients. The thought of eye surgery can be a daunting prospect for patients to deal with, so you will need to have an empathetic approach and be able to put others at ease.

What skills and experience do I need?

Experience in a customer service role and a passion for delivering excellent service
Experience in a healthcare environment would be advantageous but not essential
Excellent administration skills
The ability to reassure and support patients in a healthcare setting where people may be nervous or anxious about treatment
Excellent computer skills. Comfortable with Microsoft Office products and the ability to learn new systems
Outstanding communication skills
A good team player - happy to jump in and support others when required

What we're offering

A salary of £28,009.00 per annum.
200 hours annual leave plus bank holidays.
An additional day annual leave for your birthday.
Death in Service scheme.
A company pension scheme.
Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service.
An environment where your learning and development is supported through a range of various learning tools and courses.
Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
A bright, spacious and modern working environment, built to the highest standards.

If you would like an informal chat about the opportunity or to request a job description, please contact Emily Pickersgill, HR Lead at [email protected]

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this, in both the running of our services and how we recruit out staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language or social origin.

Quick apply

Refine Your Search

customer care specialist jobs in great plumstead, nfk

Private Patient Coordinator

Pension Officer

Specialist Support Coach - Housing

Courier Driver (Bank)

Multi Drop Van Driver - Norwich

Home Consultant

Bank Host and Catering Assistant

Warehouse Operative - Nights

Warehouse Operative - Evenings

Assistant Practitioner 10934

Duty Pharmacy Manager - Norwich Extra

Liz Earle - Counter Manager

Constituency Assistant – Diary and Casework Support

Estate Agent

Contract Manager

Apprentice Receptionist / Administrator

Skin Specialist

Tesco Colleague Nights - Aylsham Superstore

Post Office Counter Clerk

Sales - Sales Advisor - UK

I want to receive the latest job alerts for customer care specialist in great plumstead, nfk

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