Shift leader Work, Jobs in Greenock Pa15 (with Salaries)

Customer Service Representative
The Cigna Group —Greenock
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Computer skills
- Annual leave
Team Support - Greenock Extra
Tesco UK —Greenock
- £14.31 - £15.52 an hour
- Weekend availability
- Communication skills
2h
Shift Leader
Subway —Dumbarton
- Computer literacy
- Restaurant management
- Supervising experience
Quick apply
Bar/Floor Supervisor
Cardross Inn —Cardross
- From £13 an hour
- Full-time
- Bar
- Cooking
- Supervising experience
- Employee discount
Quick apply
Customer Consultant - Greenock
Nationwide Building Society —Greenock
- From £26,500 a year
- Full-time
- Banking
5d
MOT 1034 Deputy Store Manager
Lidl —Port Glasgow
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
2d
Retail Customer Service
Entain —Alexandria
- £13 an hour
- Overtime
- Cash handling
13d
PEF Pupil Support Asisstant x2 - (Temp/Part Time/Term Time) - REF:ECOD/07187 07188
Inverclyde Council —Greenock
- £27,992 - £28,610 a year
- Temporary
- Hybrid work
- Annual leave
8d
Shift Station Manager x2 positions
Network Rail —Glasgow
- £43,588 - £69,839 a year
- Full-time
- Team management
- Annual leave
- Employee discount
2h
Community Larder Team Leader
LEAP —Lochwinnoch
- £29,225 a year
- Part-time
- Computer literacy
- Supervising experience
- Team management
- Free parking
- Flexitime
Quick apply
8d
Operations Shift Manager
Simba Courier Logistics Ltd —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Team management
- Organisational skills
- Communication skills
- Free parking
- Referral programme
Quick apply
1d
Residential Childcare Worker
CareTech Group —Dunoon
- £27,976.00 - £32,510.40 a year
- Full-time
- Childcare
- No experience needed
- School
- Referral programme
1d
Drying Team Leader
Scottish Leather Group —Bridge of Weir
- £0.01 a year
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
- Annual leave
Quick apply
Service Team Leader
Morrisons —Dumbarton
- Cash handling
- Annual leave
- Employee discount
Quick apply
9d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
13d
Maintenance Team Leader
Children’s Hospices Across Scotland (CHAS) —Dumbarton
- £36,827 - £41,159 a year
- Travel
- Organisational skills
- Hospice
- Annual leave
- Employee discount
5d
Housekeeping Team Leader - Hunters Quay
Argyll Holidays —Dunoon
- £13.30 an hour
- Weekend availability
- Customer service
- Hotel
- First Aid Certification
- Employee discount
Quick apply
6d
Housekeeping Assistant
Sanctuary Care —Isle Of Cumbrae
- £13.46 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Retail Cleaner
Entain —Dalry
- £13 an hour
- Part-time
- Employee discount
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
2d

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shift leader jobs near greenock pa15

Customer Service Representative

The Cigna Group -
Greenock

Apply Now

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Private medical insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Continuous improvement
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well-being, and peace of mind of those we serve.
You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.
We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role

As a Customer Service Representative within our Global Service Centre, you’ll be the first point of contact for members who have private medical insurance with Cigna Healthcare. You’ll play an important role in delivering a positive customer experience by supporting enquiries and processing claims accurately and efficiently.

This role operates in a fast-paced, customer-focused environment where priorities can change quickly. You’ll be supported through a comprehensive training programme and encouraged to take ownership of delivering excellent service while helping customers through important moments in their lives.

What we require:

Ability to commit to working 35 hours per week.
Availability to work shifts between Monday and Sunday, 7:00am–10:00pm.
Ability to attend 8 weeks of onsite induction training from August 2026 start date in our Greenock office.
Ability to travel to the Greenock office 2–3 times per week once fully competent in the role.

What You’ll Do

Deliver a high standard of customer service through phone and email interactions, aiming for first contact resolution wherever possible.
Process medical, dental, and vision claims accurately and within agreed service standards.
Provide clear, accurate information to members and colleagues regarding healthcare benefits and policy coverage.
Ensure all work is completed in line with operating procedures, regulations, and policy terms and conditions.
Monitor and manage workloads to ensure enquiries and claims are resolved within required timescales.
Collaborate with internal teams and service partners to achieve positive outcomes for customers.
Support team objectives and contribute to continuous improvement initiatives that enhance the customer experience.

What You’ll Bring

Previous customer service experience
Strong verbal and written communication skills.
Good IT skills, including the ability to use Microsoft Office and internal systems.
Excellent attention to detail and a high level of accuracy.

Skills

Soft Skills

Customer-focused approach with a genuine desire to help others.
Empathy and professionalism when supporting customers who may be experiencing challenging situations.
Strong organisation and prioritisation skills.
Ability to manage competing priorities and work towards individual and team goals.
Confidence in making informed decisions and resolving customer queries.
Proactive approach to identifying and implementing improvements.

Technical / Functional Skills

Customer service and customer communication.
Claims processing and administrative accuracy.
Microsoft Office proficiency.
Ability to learn and navigate multiple systems.
Time management and workload management.
Knowledge of operating procedures and compliance requirements.

Nice to Have (Optional)

Previous customer service experience.
Experience working in a contact centre or service environment.
Experience handling customer enquiries by phone and email.
Knowledge of healthcare or insurance environments.

Why Join Us

Competitive salary and annual bonus opportunity.
Hybrid working environment with a combination of home and office-based working once fully trained.
Private Medical and Dental Insurance, with the option to add eligible dependants.
Employee wellbeing benefits including Life Assurance and Travel Insurance.
Educational development through comprehensive induction training and ongoing learning opportunities.
30 days annual leave, with the option to buy or sell leave.
Company-provided IT equipment to support hybrid working.
Multicultural and collaborative working environment where you can build a long-term career.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEAcigna.com for support. Do not emailSeeYourselfEMEAcigna.com for an update on your application or to provide your resume as you will not receive a response.

Apply Now

Refine Your Search

shift leader jobs in greenock pa15

Customer Service Representative

Team Support - Greenock Extra

Shift Leader

Bar/Floor Supervisor

Customer Consultant - Greenock

MOT 1034 Deputy Store Manager

Retail Customer Service

PEF Pupil Support Asisstant x2 - (Temp/Part Time/Term Time) - REF:ECOD/07187 07188

Shift Station Manager x2 positions

Community Larder Team Leader

Operations Shift Manager

Residential Childcare Worker

Drying Team Leader

Service Team Leader

Specialist Customer Care Advisor - Telephony

Maintenance Team Leader

Housekeeping Team Leader - Hunters Quay

Housekeeping Assistant

Retail Cleaner

Customer Service Advisor

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