Service support assistant Work, Jobs in Grove, Oxf (with Salaries)

Restaurant Manager
The Wild Duck Ewen —Cirencester
- £45,000 - £55,000 a year
- Full-time
- Hotel
- In-person
- Restaurant
- Employee discount
Quick apply
1h
Ambulance Care Assistant (Nights)
EMED Group —Reading
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Health Care Assistant
White Horse Medical Practice, Faringdon, Oxfordshire SN7 7GU —Faringdon
- From £12.71 an hour
- Temporary
- GP surgery experience
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
11d
Community Care Assistant
Mega Nursing and Care —Chipping Norton
- £14.30 - £14.85 an hour
- Weekend availability
- No experience needed
- English
- Travel
- Referral programme
Quick apply
Assistant Project Manager - Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- English
Quick apply
12d
Accounts Assistant
Radley College —Abingdon
- From £35,000 a year
- Part-time
- Customer service
- Accounting
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Ambulance Care Assistant (Relief)
EMED Group —Reading
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Live In Care Assistant
Ashridge Home Care —Oxford
- £854 - £1,050 a week
- Care experience
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Live-In Carer - National
Unique Senior Care —Oxford
- £129 - £258 a day
- Care experience
- English
- Travel
- Annual leave
Assistant Management Accountant
MotorEasy —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Annual leave
- Work from home
Quick apply
10d
Admin Assistant – Full Time
Elmdale IT Services Limited —Reading
- £27,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7d
Care Assistant
The Orders of St Johns Care Trust —Wantage
- £13.78 an hour
- Weekend availability
- Free parking
- Employee assistance programme
Quick apply
5d
One Stop - Customer Service Assistant
One Stop —Marcham
- £12.81 an hour
- Part-time
7d
Health Care Assistant - Nights
Elmbrook Court —Wantage
- £13.20 an hour
- Full-time
- Annual leave
- Referral programme
Quick apply
6d
DCL Business Support Admin Assistant
SouthOxfordshireAndVale —Abingdon
- £33,565 - £39,271 a year
- Microsoft Office
- Data entry
- Time management
- Flexible schedule
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Assistant
Lidl —Abingdon
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
6d
General Assistant
GLL —Didcot
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
- Employee discount
Early Years Assistant
Co-op Childcare —Wantage
- £26,624 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Finance Assistant
Gensmile Dental Care Ltd —Swindon
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d

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Restaurant Manager

The Wild Duck Ewen
Cirencester

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year
1 hour ago

Benefits

Discounted or free food
Company pension
Employee discount
On-site parking

Full job description

Job Title: Assistant Restaurant Manager

Reports to: General Manager and Asistant Generanl Manager

Responsible for: Restaurant Team

Aim: To work alongside the Asistant General Manager in the day-to-day operations, while conveying the vision and the style of The Wild Duck. To create memorable experiences for guests through engagement, guest profiling and celebrating a passion for food and drink.

Inspire, motivate and develop the teams, building and nurturing strong relations both front and back of house. Strategic planning and shift pattern organisation while monitoring and managing the team, maximising covers and increasing sales.

Liaise with the Assistant General Manager in managing the business performance of all areas as well as maintaining the highest levels of food, service, hospitality and health & safety standards.

Key responsibilities:

TEAM MANAGEMENT

Support the Assitant General Manager and General Manager with the recruitment and onboarding of front of house team members.
Assist with the induction of new starters, ensuring they understand their role, responsibilities, and company standards.
Support the completion of new starter paperwork and uniform allocation.
Help deliver front of house training in line with company standards and procedures.
Lead shifts confidently, providing guidance and support to Hosts, Waiters, Bartenders and Supervisors.
Monitor team presentation, punctuality, and attendance during shifts.
Assist with recording team attendance and reporting any concerns to senior management.
Support the management team in ensuring rota requirements are met.
Act as a point of support for the front of house team during service.

TEAM DEVELOPMENT

Support daily and weekly training sessions for front of house team members.
Coach and mentor team members through regular feedback and on-the-job training.
Identify development opportunities and communicate them to senior management.
Assist in monitoring employee performance and supporting improvement plans where required.
Promote positive communication and teamwork between front of house and kitchen teams.
Encourage a positive working culture that reflects company values.

HOTEL

Support the smooth running of hotel operations alongside the reservations and house management teams.
Assist with guest requests and resolve issues promptly and professionally.
Report maintenance, health and safety, or operational concerns to senior management.
Act as a point of contact for guests when senior managers are unavailable.
Support emergency procedures and guest welfare when required.

FINANCE

Assist with rota management in line with forecasted business levels.
Monitor daily sales performance and communicate opportunities to maximise revenue.
Support the completion of payroll information and labour reporting.
Assist with stock management and control processes.
Monitor discounts, voids, and complimentary items, ensuring company procedures are followed.
Support the management team in achieving labour and sales targets.
Assist with preparing information for weekly and monthly business reviews.
Help identify opportunities to improve profitability while maintaining service standards.

FRONT OF HOUSE

Lead service shifts and maintain high standards of hospitality throughout service.
Attend and contribute to operational meetings and training sessions.
Deliver informative pre-shift briefings to communicate daily objectives, reservations, and service priorities.
Support reservation management to maximise covers and guest satisfaction.
Assist with table planning, section allocation, and service flow.
Build positive relationships with guests and create memorable experiences.
Handle guest feedback and complaints professionally, escalating where appropriate.
Support guest profiling initiatives and encourage repeat business.
Stay informed of hospitality trends and local market developments.

DAILY PROCEDURES

Conduct pre-service checks and ensure operational readiness.
Review reservations and communicate booking information to the team.
Support communication between front of house and kitchen teams throughout service.
Monitor restaurant cleanliness, presentation, and service standards.
Assist with cash handling procedures and end-of-day reconciliation.
Complete shift reports and communicate relevant information to senior management.
Ensure all opening and closing procedures are completed accurately.

MONTHLY PROCEDURES

Support monthly team meetings and communication sessions.
Assist with staff performance reviews and development discussions.
Participate in monthly training initiatives.
Support uniform stock control and allocation.
Assist with preparing operational information for monthly business reviews.
Help monitor progress against key business objectives and KPIs.

HEALTH AND SAFETY

Maintain a strong understanding of Health & Safety and Food Hygiene requirements.
Ensure all company policies and procedures are followed at all times.
Support fire safety, accident reporting, and first aid procedures.
Promote a safe working environment for guests and team members.
Ensure equipment and facilities are maintained and used correctly.
Report maintenance issues and health and safety concerns promptly.
Maintain high standards of cleanliness and organisation throughout the venue.

KPI’s

Guest Satisfaction Scores
Guest Feedback
Cover Count
Average Spend Per Head
Sales Performance
Labour Cost Control
Team Engagement
Training Completion
Service Standards Compliance
Mystery Guest Result

Pay: £45,000.00-£55,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service support assistant jobs in grove, oxf

Restaurant Manager

Ambulance Care Assistant (Nights)

Health Care Assistant

Community Care Assistant

Assistant Project Manager - Data Centres & Enterprise Infrastructure

Accounts Assistant

Ambulance Care Assistant (Relief)

Live In Care Assistant

Live-In Carer - National

Assistant Management Accountant

Admin Assistant – Full Time

Care Assistant

One Stop - Customer Service Assistant

Health Care Assistant - Nights

DCL Business Support Admin Assistant

Customer Service Advisor 4-6 month FTC

Customer Assistant

General Assistant

Early Years Assistant

Finance Assistant

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