Customer service manager Work, Jobs in Guildford, Sry (with Salaries)

Inside Sales Account Manager
PGH Pest Control & Prevention —Gomshall
- Up to £40,000 a year
- Monday to Friday
- CRM software
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Softener Supplies Team Leader
Harvey Water Softeners —Woking
- Overtime
- Sales
- Team management
- Front desk
- Annual leave
- Employee discount
Quick apply
10d
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Duty Manager - Guildford
Horizon Leisure Centres —Guildford
- £29,503.32 a year
- Customer service
- Computer literacy
- Travel
- Free parking
- Annual leave
6d
Customer Experience and Quality Lead
Healthcare Partners Ltd —Guildford
- £41,956 - £50,524 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
7d
Veterinary Receptionist / Lead
Pawprints Vetcare Limited —Godalming
- £28,000 - £32,500 a year
- Full-time
- Customer service
- English
- Front desk
- Annual leave
- Employee discount
Quick apply
8d
Client Experience Lead
OKA DIRECT LIMITED —Guildford
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Experience Manager | GLive | Full Time Maternity Cover
Trafalgar Enterainment —Guildford
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Team management
- Leadership
- Annual leave
- Flexible schedule
6d
Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
14d
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
6d
Front of House Manager
Mole Valley District Council —Dorking
- £37,028 - £41,642 a year
- Weekend availability
- Bar
- Inventory control
- Customer service
- Free parking
- Annual leave
9d
Event Sales Manager
Seasoned Venues —Guildford
- £35,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Employee discount
Quick apply
2d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
SEND Tribunals and Complaints Service Manager
Surrey County Council —Woking
- From £73,317 a year
- Travel
- Annual leave
- Employee assistance programme
10d
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
9d
Customer Service Manager
Telecom Acquisitions Ltd. —Horsham
- £40,000 - £45,000 a year
- Full-time
- Team management
- Training & development
Quick apply
General Manager
Hampshire Cultural Trust —Aldershot
- £32,500 - £36,500 a year
- Weekend availability
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Client Services Lead
Creative Pod —Crawley
- £35,000 - £40,000 a year
- 8 hour shift
- Hybrid work
- Team management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
7h

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Inside Sales Account Manager

PGH Pest Control & Prevention -
Gomshall

Quick apply

Job details

Permanent
Up to £40,000 a year

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

CRM software
Cold calling
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Salesforce
Facilities management
English
Lead generation and telesales experience
Business development
Appointment booking and call handling
Relationship management
Telesales
Customer interaction
Outbound calling
Account management
Communication skills
Business lead generation
Sales appointment setting

Full job description

Sales Coordinator

Location: Guildford, Surrey

Salary: £28,000 - £30,000 basic + uncapped commission (OTE £40,000+)

Join One of Surrey's Fastest-Growing Specialist Property Service Companies

At Thornemere Limited, we don't just answer the phone—we solve problems.

From pest prevention and drainage investigations to roofing, live honeybee removal, bird control and specialist property services, every day brings something different. Our customers rely on us when they need expert advice and exceptional service, and we're proud of the reputation we've built.

As our business continues to grow, we're looking for an enthusiastic and motivated Sales Coordinator to join our friendly office team.

This isn't a scripted call centre role.

Every customer has a different problem, and your job is to understand their situation, build confidence, recommend the right solution and deliver an outstanding customer experience from the very first phone call through to booking the work.

This is a varied sales role combining inbound enquiries, warm lead follow-up and proactive outbound business development. You'll spend part of your day helping customers who contact us and part of your day creating new opportunities by contacting prospective customers and previous clients. If you're confident speaking to people, enjoy building relationships and don't mind picking up the phone to make proactive sales calls, you'll thrive in this role.

We're looking for someone who wants a career, not just a job.

As Thornemere continues to grow, there will be genuine opportunities to develop your skills, take on additional responsibilities and progress within the business. We invest in our people and are looking for someone who wants to grow with us.

What You'll Be Doing

Answering inbound enquiries from new and existing customers.
Following up warm website enquiries and quotations.
Making proactive outbound calls to introduce our services and generate new business opportunities.
Contacting previous customers and lapsed accounts to build long-term relationships.
Building lasting relationships with customers over the telephone.
Advising customers on the most appropriate services for their needs.
Preparing quotations using our CRM system.
Booking appointments for our surveyors and technicians.
Speaking confidently with domestic customers, commercial clients and public sector organisations.
Identifying opportunities to upsell our wide range of specialist services.
Supporting the wider office team to deliver exceptional customer service.
Bringing ideas to improve our processes, customer experience and sales performance.

We're Looking For Someone Who

Has previous telephone sales experience.
Is comfortable making outbound prospecting calls as well as handling inbound enquiries.
Enjoys talking to people and building lasting relationships.
Can confidently overcome objections and build trust with customers.
Is organised and able to manage multiple priorities.
Is motivated by achieving targets and earning uncapped commission.
Has excellent communication and listening skills.
Takes ownership of their work.
Has a positive attitude and enjoys working as part of a team.
Wants to learn, develop and build a long-term career.

Experience within pest control, drainage, facilities management or property services would be an advantage, but is not essential. Full training will be provided.

What We Offer

£28,000 - £30,000 basic salary.
Uncapped commission with realistic OTE of £40,000+.
Company pension.
Full training across all of our specialist services.
Ongoing coaching and support.
Genuine career progression opportunities.
28 days holiday, increasing to 33 days with length of service.
Free parking.
Friendly rural office environment.
Complimentary tea, coffee and mineral water.
Regular team socials.
The opportunity to be part of a growing, ambitious company where your ideas are valued.

About Thornemere

Thornemere Limited is a specialist property services company delivering expert solutions across:

Pest Prevention
Drainage Services
Roofing & Property Repairs
Live Honeybee Removal
Bird Control
Ecology & Wildlife Services

Our mission is simple: solve our customers' problems professionally, honestly and with exceptional service. We take pride in doing things differently, continually improving and building long-term relationships with our customers.

Working Hours

Monday to Friday
8:30am - 5:30pm

Our Values

If these values resonate with you, we'd love to hear from you.

Apply Today

We're interested in the person behind the CV as much as their experience.

To help your application stand out, we'd love you to include a 60-second video introducing yourself, explaining why this role interests you and what you believe you could bring to Thornemere. (This is entirely optional but encouraged.)

Job Type: Permanent

Pay: Up to £40,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Gomshall GU5 9QE: reliably commute or plan to relocate before starting work (required)

Experience:

outbound prospecting or cold calling: 1 year (preferred)
Telephone sales: 3 years (required)
Account management: 3 years (required)

Language:

English (required)

Quick apply

Refine Your Search

customer service manager jobs in guildford, sry

Inside Sales Account Manager

Softener Supplies Team Leader

Inbound Service Delivery Lead

Duty Manager - Guildford

Customer Experience and Quality Lead

Veterinary Receptionist / Lead

Client Experience Lead

Customer Experience Manager | GLive | Full Time Maternity Cover

Customer Relationship Manager

Bespoke Relocation Manager

General Manager - Padel & Athletics Club

Front of House Manager

Event Sales Manager

Assistant Customer Service Manager

Customer Success Manager

SEND Tribunals and Complaints Service Manager

Head of Business

Customer Service Manager

General Manager

Client Services Lead

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