Area leader Work, Jobs in Guiseley, Wyk (with Salaries)

Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Team Leader
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Management
- Customer service
- Analysis skills
- Annual leave
12d
Care Coordinator (Adults)
Assisted Lives —Bradford
- From £28,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
2d
Team Leader
O.C.O TECHNOLOGY —Leeds
- £37,067.33 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply
4d
Continuous Improvement Manager
Shepley Spring Ltd —Knaresborough
- £50,000 - £65,000 a year
- Full-time
- Engineering
- Microsoft Office
- Continuous improvement
- Free parking
- Gym membership
Quick apply
11d
Bridge - BRIC Worker (Building Recovery In The Community
City of Bradford Metropolitan District Council —Bradford
- £29,224 - £31,790 a year
- Call to connect
- IT
- Annual leave
- Employee assistance programme
DEPUTY GENERAL MANAGER
Grantley Hall —Grantley
- Hotel
- Leadership
- Communication skills
- Store discount
- Annual leave
Quick apply
Operation manager
Awp tarmac —Bradford
- £50,000 - £60,000 a year
- Full-time
- Management
- Supervising experience
- Leadership
- Free parking
Quick apply
7d
Care Assistant
Visiting Angels North Yorkshire West —Harrogate
- £15.00 - £15.50 an hour
- Part-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
Advice Team Leader
Citizens Advice —Leeds
- £34,433 a year
- Hybrid work
- Management
- Leadership
- Communication skills
- Flexible schedule
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Contracts Supervisor Career Graded
North Yorkshire Council —Harrogate
- £31,537 - £42,839 a year
- Call to connect
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
10d
Business Manager - Corporate Services, Yorkshire and the Humber Probation Service, Full Time, Various Locations
HM Prison & Probation Service —Barnsley
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
9d
Regional Manager
WeBuyAnyCar —Leeds
- Up to £37,500 a year
- Rotating shift
- Management
- Driving
- Leadership
Quick apply
Regional Team Manager (North)
Christians Against Poverty —Bradford
- From £32,490 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Flexitime
- Employee discount
6d
Graduate Sales Executive (Leeds & Surrounding Areas)
VetPlus —Leeds
- From £30,000 a year
- Sales
Quality Control Site Operative
O.C.O TECHNOLOGY —Leeds
- £31,803.34 a year
- Full-time
- Computer literacy
- Organisational skills
- In-person
- Referral programme
Quick apply
4d
Business Controller
Sulzer —Leeds
- Full-time
- Data analysis skills
- Employee assistance programme
- Employee discount
IPS Employment Service Team Leader
Bradford District Care NHS Foundation Trust —Bradford
- £39,959 - £48,117 a year
- Full-time
- Leadership
4d

I want to receive the latest job alerts for area leader in guiseley, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Team Leader

DRiV Incorporated -
Bradford

Quick apply

Job details

Full-time
£37,000 - £48,000 a year

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

Job Types: Full-time, Permanent

Pay: £37,000.00-£48,000.00 per year

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

area leader jobs in guiseley, wyk

Customer Services Team Leader

Team Leader

Care Coordinator (Adults)

Team Leader

Continuous Improvement Manager

Bridge - BRIC Worker (Building Recovery In The Community

DEPUTY GENERAL MANAGER

Operation manager

Care Assistant

Customer Services Team Leader

Advice Team Leader

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Contracts Supervisor Career Graded

Business Manager - Corporate Services, Yorkshire and the Humber Probation Service, Full Time, Various Locations

Regional Manager

Regional Team Manager (North)

Graduate Sales Executive (Leeds & Surrounding Areas)

Quality Control Site Operative

Business Controller

IPS Employment Service Team Leader

I want to receive the latest job alerts for area leader in guiseley, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected