Desk manager Work, Jobs in Halifax, Wyk (with Salaries)

Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Service Desk Manager
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
National Field Services Manager
Detectronic —Nelson
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Education Recruitment Team Manager
Operam Education Group —Brighouse
- From £37,000 a year
- Full-time
- Conflict management
- Mentoring
- Recruiting
- Annual leave
- Sick pay
Quick apply
Front of House / Dental Receptionist
Dentistry @ Holme —Slaithwaite
- £14 - £20 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
- Employee discount
Quick apply
11d
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
Procurement Manager
Redmayne Bentley —Leeds
- £55,000 a year
- Full-time
- Organisational skills
Head of Change
Redmayne Bentley —Leeds
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Leadership
- Work from home
IT Service Delivery Manager
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
- Budgeting
8d
Service Support Manager
Vix Technology & Kuba —Manchester
- £45,000 - £55,000 a year
- Full-time
- Management
- Continuous improvement
- Training & development
Quick apply
IT Support Manager
Rochdale Boroughwide Housing —Rochdale
- £40,902 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Night Manager
Hyatt Place Leeds —Leeds
- £31,500 a year
- Full-time
- Hotel
- Conflict management
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Guest Relations Manager
Hilton —Leeds
- £29,000 a year
- Full-time
- Bar
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
WYLVEP Programme Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Management
- Project management
- Computer skills
- Annual leave
Customer Service Team Leader
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
7h
Operations Manager - Manchester 2027 World Taekwondo Grand Prix
British Taekwondo —Manchester
- £20,000 a year
- Hybrid work
- Leadership
- Communication skills
- Time management
Quick apply
10d
Leisure Sales Manager
Village Hotels - Leeds South - Leisure —Leeds
- £30,000 - £32,000 a year
- Full-time
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Vendor Manager, Publishing Operations
Public Library of Science —Manchester
- £50,000 - £83,000 a year
- Remote
- Travel
- Annual leave
Deputy General Manager
The Lost and Found Leeds Club —Leeds
- £35,000 a year
- Full-time
- Restaurant management
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply

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Head of Corporate Operations

Focus Group -
Manchester

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

desk manager jobs in halifax, wyk

Head of Corporate Operations

Service Desk Manager

Service Desk Manager

National Field Services Manager

Education Recruitment Team Manager

Front of House / Dental Receptionist

Senior Operations Manager

Procurement Manager

Head of Change

IT Service Delivery Manager

Service Support Manager

IT Support Manager

Night Manager

Guest Relations Manager

WYLVEP Programme Manager

Customer Service Team Leader

Operations Manager - Manchester 2027 World Taekwondo Grand Prix

Leisure Sales Manager

Vendor Manager, Publishing Operations

Deputy General Manager

I want to receive the latest job alerts for desk manager in halifax, wyk

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