Technical analyst Work, Jobs in Hamilton, Slk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
5d
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
Data and Information Analyst
The Wheatley Group —Glasgow
- £52,176 - £56,270 a year
- Call to connect
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
3d
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
11d
Data Analyst
Glenmorangie —Livingston
- Full-time
- Analysis skills
- Communication skills
11d
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
12d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Technical PMO
FDM Group —Glasgow
- Hybrid work
- PMP
- Data analysis skills
- Project management
- Annual leave
11d
Solutions Analyst II
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Master's degree
- SQL
Technical Business Analyst, Supervision (Insurance, Funds and Corporate Authorisations) Department
Bermuda Monetary Authority —Hamilton
- Azure
- DevOps
- Master's degree
5d
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
11d
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
14d
Senior Operations Support Analyst, Business and Operations Support Department
Bermuda Monetary Authority —Hamilton
- Microsoft Excel
- Analysis skills
- Project management
5d
BUSINESS ANALYST
Capgemini —Glasgow
- Hybrid work
- AWS
- Analysis skills
- Agile
Business Analyst- BI
Aggreko —Glasgow
- Full-time
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Operations Analyst
Nucleus Financial Group —Glasgow
- IT
- Financial services
- Communication skills
- Annual leave
11h

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technical analyst jobs near hamilton, slk

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
5 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in hamilton, slk

Technical Support Analyst

Technical Analyst

Technical Analyst

Data and Information Analyst

SAP Basis Application Support

IT System Analyst

Data Analyst

Transaction Monitoring Analyst

Service Desk Manager

Service Desk Analyst

Technical PMO

Solutions Analyst II

Technical Business Analyst, Supervision (Insurance, Funds and Corporate Authorisations) Department

Senior Service Desk Analyst

Cyber Security Analyst

Sonata Application Support Analyst

Senior Operations Support Analyst, Business and Operations Support Department

BUSINESS ANALYST

Business Analyst- BI

Operations Analyst

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