Facilitator Work, Jobs in Harefield, Gtl (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Education and Learning Professional I Remote I
Supalifeco —London
- £50,000 - £120,000 a year
- Remote
- Business development
- Communication skills
- Teaching
Quick apply
1d
Workshop Facilitator
Talk Consent —Hemel Hempstead
- £20 - £60 an hour
- Part-time
- Public speaking
- In-person
- Communication skills
Quick apply
Junior Facilitator
The Why Place —London
- £220 a week
- English
- Experience working with children
- No degree
Quick apply
8d
Host Facilitator
Eden Motor Group —Wokingham
- Part-time
- Administrative experience
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
8d
Peer Support Worker
Trauma Recovery CIC —Welwyn Garden City
- £27,300 a year
- Part-time
- Experience working with children
- Mentoring
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply
Talent & Learning Facilitator
BAM UK & Ireland —Hemel Hempstead
- Hybrid work
- Travel
- Training & development
9d
Schools Liaison Manager
Stemettes —Liverpool Street Station
- £33,944 - £36,250 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
10d
Day Service Outreach + Group Facilitator
Bringing Unity Back Into the Community —London
- £18 an hour
- Full-time
- Hybrid work
- Writing skills
- Supervising experience
- Project management
- Free parking
Quick apply
1d
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Oliver McGowan Tier 1 Facilitator/ Lead Trainer
Care Trainings —Harrow
- £200 - £300 a day
- Hybrid work
- Travel
- Human resources
- In-person
Quick apply
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Training Facilitator
CCMA —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Travel
Quick apply
2h
Head Facilitator
The Why Place —London
- £350 a week
- English
- Supervising experience
- Experience working with children
Quick apply
8d
Learning and Development Assistant Coordinator
Affinity Trust —Thame
- £26,283 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
3d
Facilitator
London Business School —London
- Weekend availability
- Hybrid work
- Communication skills
- School
Freelance Actors / Games Masters - Portable Escape Room
AF Games —London
- £75 - £120 a day
- Hospitality
- Management
- First Aid Certification
Quick apply
3d
Assistant Research Facilitator
King's College Hospital NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Travel
2d
Head of Strategic Programme Management Office (SPMO)
Causeway Technologies —Gerrards Cross
- Hybrid work
- Analysis skills
- Machine learning
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
1h
Calling all emerging artists
Create (Arts) —London
- Organisational skills
- Leadership
- Communication skills

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Customer Service Host - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Qualifications

Front desk
Aviation passenger services
Customer interaction

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

facilitator jobs in harefield, gtl

Customer Service Host - T3

Education and Learning Professional I Remote I

Workshop Facilitator

Junior Facilitator

Host Facilitator

Peer Support Worker

Talent & Learning Facilitator

Schools Liaison Manager

Day Service Outreach + Group Facilitator

Customer Service Host - T2

Oliver McGowan Tier 1 Facilitator/ Lead Trainer

Customer Service Host

Training Facilitator

Head Facilitator

Learning and Development Assistant Coordinator

Facilitator

Freelance Actors / Games Masters - Portable Escape Room

Assistant Research Facilitator

Head of Strategic Programme Management Office (SPMO)

Calling all emerging artists

I want to receive the latest job alerts for facilitator in harefield, gtl

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