Senior shift manager Work, Jobs in Harefield, Gtl (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
Deputy Manager
Blossom Tree Montessori —Pinner
- £37,700 - £43,700 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
Senior Shift Production Manager
Mars —Slough
- £53,000 - £66,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
1d
Senior hospitality leadership opportunitie
Electric Star Ltd —East London
- £35,000 - £50,000 a year
- Full-time
- Customer service
- Maintenance
- Electrical experience
- Employee discount
- Referral programme
Quick apply
8d
Senior Branch Manager Designate
WeBuyAnyCar —Uxbridge
- £28,450 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Senior Manager, Patient Safety Scientist
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
Senior Manager, PV Operations
Orchard Therapeutics —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Future of Work Manager
AXA —London
- £175,000 - £190,000 a year
- AI
- Leadership
8d
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply
ERSOU - ROCU - Police Staff Scale 6 - Financial Intelligence Development Officer (FIDO)
Bedfordshire Police —Stevenage
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
13d
Senior Renewals Manager
Box —London
- Hybrid work
- APIs
- AI
- Communication skills
- Health & wellbeing programme
Senior Operations Manager
Stint —London
- £45,000 - £60,000 a year
- Full-time
- Management
- Analysis skills
- Organisational skills
- Gym membership
Quick apply
Senior Site Manager
Strabag —Aldenham
- Civil engineering
- Engineering
- Travel
7d
Senior Manager, PV Process Quality Lead
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Travel
Senior Change Manager
GSMA —London
- Full-time
- English
- Microsoft Office
- Project management
2d
ERSOU - ROCU - Police Staff Scale 6 - Financial Intelligence Development Officer (FIDO)
Hertfordshire Constabulary —Stevenage
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
13d
Head of Education, Skills and Work - Non-Operational
Ministry of Justice —Hemel Hempstead
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
14d
Senior Customer Success Manager, EMEA
Duetto Research —London
- Hospitality
- Management
- Salesforce
Quick apply
System Disruption Manager
Waymo —London
- £118,000 - £124,000 a year
- Full-time
- Remote
- Driving
- Mentoring
- Business
1d
Senior Strategy & Analytics Manager - Collections and Recoveries
Raylo —London
- £180,000 a year
- Hybrid work
- English
- SQL
- Analysis skills
Quick apply

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senior shift manager jobs near harefield, gtl

Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

senior shift manager jobs in harefield, gtl

Duty Manager

Deputy Manager

Senior Shift Production Manager

Senior hospitality leadership opportunitie

Senior Branch Manager Designate

Senior Manager, Patient Safety Scientist

Senior Manager, PV Operations

Senior Future of Work Manager

Senior Technical Support Manager

ERSOU - ROCU - Police Staff Scale 6 - Financial Intelligence Development Officer (FIDO)

Senior Renewals Manager

Senior Operations Manager

Senior Site Manager

Senior Manager, PV Process Quality Lead

Senior Change Manager

ERSOU - ROCU - Police Staff Scale 6 - Financial Intelligence Development Officer (FIDO)

Head of Education, Skills and Work - Non-Operational

Senior Customer Success Manager, EMEA

System Disruption Manager

Senior Strategy & Analytics Manager - Collections and Recoveries

I want to receive the latest job alerts for senior shift manager in harefield, gtl

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