Technical support associate Work, Jobs in Harlow, Ess (with Salaries)

Senior Administrator - MS System Center Configuration Manager (SCCM)
HCLTech —London
- Customer service
- Training & development
- Communication skills
9d
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
Dental Lab Customer Service Associate
Leixir Dental Group —Loughton
- £25,500 - £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
9d
Customer Support Associate - APAC
Synthesia —London
- Weekend availability
- Remote
- Communication skills
Associate Technical Support Specialist
Milestone Technologies, Inc. —London
- Computer networking
- Communication skills
13d
Associate Consultant - Entry-Level Technology Consulting
Veeva Systems —London
- £40,000 a year
- Full-time
- Hybrid work
- English
- Master's degree
- Travel
1d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
Quick apply
Acquisition & Onboarding Associate
Wayfair —London
- £33,000 - £39,500 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
- Work from home
- Employee discount
1d
IT Support Engineer
Sensical Services Ltd —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
AMS OpenText COTS Application Support| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Communication skills
Commercial Account Executive (Developing Executive)
Witcher Associates —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
AWS Amazon Connect Engineer
Quantico Solutions —London
- £400 - £700 a day
- Hybrid work
- Salesforce
- Master's degree
- Bachelor's degree
Quick apply
2d
Shift Critical Environment Technician
Microsoft —London
- £34,400 - £50,100 a year
- Weekend availability
- HVAC
- School
10d
Personal Assistant - Global Payment Network
Capital One UK —London
- Full-time
- Hybrid work
- Administrative experience
- Recruiting
- Financial services
- Annual leave
End User Support Specialist- Fixed term Employment(Associate II - Cloud Infrastructre Services)
UST —London
- Computer Science
- Bachelor's degree
- Continuous improvement
Quick apply
13d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Analysis skills
- Project management
- Bachelor's degree
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply
Litigation Associate
Gilson Gray (England) Ltd —London
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- Negotiation
- Sick pay
Quick apply
10d
Native Mobile Application (iOS/Android) Developer - PerfectDraft
Anheuser-Busch —London
- Full-time
- AI
- Employee assistance programme
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule

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technical support associate jobs near harlow, ess

Senior Administrator - MS System Center Configuration Manager (SCCM)

HCLTech -
London

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Job details

9 days ago

Qualifications

Technical troubleshooting
ITIL Certification
SCCM
Customer service
Mentoring junior staff
IT service management
Ticket management
Staff training
IT support
Training & development
Root cause analysis
Communication skills

Full job description

City Of London, England
Job Summary
The Sr. SCCM Administrator plays a critical role in providing advanced technical support and operational excellence within the Support & Operations team. This position is responsible for troubleshooting complex incidents, conducting root cause analysis, and implementing effective solutions to enhance customer satisfaction and maintain a robust security posture.
Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements While Maintaining Compliance With Company Policies In Sccm Operations.
2. Provide Technical Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Solutions To Resolve Sccm-Related Technical And Security Issues.
3. Engage In Knowledge Base Update And Management, Delivering Training And Coaching To New Analysts To Enhance Team Capabilities.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Other Support Teams, Ensuring Seamless Operations And A Strong Security Posture.
5. Ensure A Positive Customer Experience And High Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats.
Skill Requirements
1. Advanced Proficiency In Sccm For System Configuration And Management.
2. Strong Problem-Solving Skills For Complex Technical Issues And Root Cause Analysis.
3. Excellent Communication Skills To Provide Effective Training And Support.
4. Familiarity With Itil Practices For Incident And Service Management.
5. Proficient In Security Best Practices Related To Systems Management.

Other Requirements
1. Optional But Valuable: Microsoft Certified: Modern Desktop Administrator Associate.
2. Optional But Valuable: Itil Foundation Certification
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technical support associate jobs in harlow, ess

Senior Administrator - MS System Center Configuration Manager (SCCM)

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

Dental Lab Customer Service Associate

Customer Support Associate - APAC

Associate Technical Support Specialist

Associate Consultant - Entry-Level Technology Consulting

JUNIOR SALES CONSULTANT

Acquisition & Onboarding Associate

IT Support Engineer

AMS OpenText COTS Application Support| Stevenage, UK

Commercial Account Executive (Developing Executive)

AWS Amazon Connect Engineer

Shift Critical Environment Technician

Personal Assistant - Global Payment Network

End User Support Specialist- Fixed term Employment(Associate II - Cloud Infrastructre Services)

Client Services & Support Specialist- London, UK

JUNIOR SALES ADVISOR

Litigation Associate

Native Mobile Application (iOS/Android) Developer - PerfectDraft

Customer Experience Associate (FinTech)

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