Operational excellence team leader Work, Jobs in Harlow (with Salaries)

Customer Service Centre Lead
Raytheon —Harlow
- Weekend availability
- Continuous improvement
- Team management
- Training & development
- Sick pay
Director of Operations
Clarins —Harlow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Inventory control
- Computer literacy
- Employee assistance programme
- Employee discount
Team Leader
Mountain Warehouse —Bishop's Stortford
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
Starbucks —Harlow
- Weekend availability
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
Team Leader/Supervisor
Queenies —Chelmsford
- £12.71 - £13.00 an hour
- Full-time
- Administrative experience
- Supervising experience
- Conflict management
- Store discount
- Employee discount
Quick apply
Director, Systems Operational Excellence, EMEA
Johnson Controls —London
- Full-time
- Customer service
- Project management
- Continuous improvement
Customer Support Team Lead
Clipboard —London
- Weekend availability
- Remote
- Conflict management
- Training & development
- Analytics
Director Operational Excellence
The Peninsular and Oriental Steam Navigation Company —London
- Business development
- Continuous improvement
- Team management
Quick apply
Process & Operational Excellence Delivery Manager
Arch Capital Group Ltd. —London
- Full-time
- Presentation skills
- Continuous improvement
- Organisational skills
Hire Desk Team Leader
Hire Safe Solutions Ltd —Thurrock
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Operations Manager
Novanta —Cambridge
- Full-time
- Continuous improvement
- Team management
- In-person
Warehouse Team Leader
GXO Logistics —Hoddesdon
- Up to £32,500 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
Operations Manager
CH&CO —London
- £65,000 - £70,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
Head of Operations
Restaurant Associates —London
- £95,000 - £100,000 a year
- Hospitality
- Leadership
U.K. Regional Operational Excellence Specialist
Johnson Matthey —Enfield
- Full-time
- Analysis skills
- Continuous improvement
- Employee discount
9d
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Team management
- Agile
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
Customer Experience Manager, Strategic Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Analytics
Senior Operations Manager - Events
Stable Events LTD —Hertford
- £40,000 - £46,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Free parking
Quick apply
6d
Purchasing Team Leader
Computacenter —Hatfield
- Data analysis skills
- Analysis skills
- Continuous improvement
6d

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operational excellence team leader jobs near harlow

Customer Service Centre Lead

Raytheon -
Harlow

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Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Paid volunteer time
Sick pay

Qualifications

Stakeholder collaboration
Stakeholder liaison
ERP software
Internal department liaison
Microsoft Office Suite
Shipping & receiving
Continuous improvement
Team management
Supply chain warehousing
Professional development mentoring
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Warehouse team management
Distribution operations team management

Full job description

Date Posted:

2026-08-13

Country:

United Kingdom

Location:

Harlow, Essex

Position Role Type:

Onsite

Raytheon UK has an excellent opportunity for a Customer Service Centre Lead to join our manufacturing team in Harlow.

As Customer Service Centre Lead, you will provide leadership and management across the Customer Service Centre (CSC) team focused on repair, rest, and stores functions. You will support the team to ensuring that all activities are delivered efficiently, effectively, and in line with business and customer expectations.

The CSC team plays a critical role in ensuring the accurate receipt and processing of customer inventory in accordance with contractual requirements. This includes overseeing verification testing, diagnostics, repair, and inspection activities, ensuring all work is completed to customer specifications and within agreed financial targets. The team is also responsible for managing the shipment of customer returns, both internally and externally, ensuring all deliveries meet customer requirements and comply with RTX policies, standards, and regulatory obligations.

You must be eligible and willing to gain BPSS and SC clearance.

Key Responsibilities

You will be responsible for the day-to-day leadership and management of the Customer Service Centre team, including:

Supporting the development of a high-performing, motivated, and proactive team capable of consistently achieving operational and monthly performance targets
Working closely with key stakeholders across Programme Management, Quality, Engineering, Exports, and Global Trade to ensure alignment with Raytheon UK goals and objectives
Provide clear and robust communication, identifying risks and working to mitigate with all stakeholders
Ensure receipt, storage and issuing of materials meets expected logistical and financial standards, primarily accurate inventory and an efficient process
Champion and dive continuous improvement initiatives and implement change and contribute in SQCDP improvements.
Support and drive a strong culture of collaboration and innovation within area of responsibility as well as between functions
Planning and coordinating workloads, schedules, and resources to meet operational priorities and customer commitments
Maintaining the team's training and certifications
Ensure all activities are conducted in a safe manner, risk assessed and personnel are adequately trained
Leading, coaching, and developing team members through regular performance reviews and development activities
Managing and approving time recording and attendance activities

Required Skills & Experience:

Extensive management experience in a similar environment
Leadership experience of diverse teams
Strong SAP & MS Office Skills
Experience in a mixed mode Manufacturing environment utilising interfaces with ERP systems
Strong communication and presentation skills

Benefits and Work Culture

37hr working week with early finish Fridays - start your weekend early!
25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days and up to 5 paid days volunteering
10.5% company pension contribution with 6% employee contribution
Annual company bonus scheme (discretionary)
6 times salary Life Assurance with pension
Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work, amongst others
Enhanced sick pay
Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave

Raytheon UK

We take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.

Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.

RTX

Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.

Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We’re investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

#LI-AS3

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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operational excellence team leader jobs in harlow

Customer Service Centre Lead

Director of Operations

Team Leader

Assistant Manager

Team Leader/Supervisor

Director, Systems Operational Excellence, EMEA

Customer Support Team Lead

Director Operational Excellence

Process & Operational Excellence Delivery Manager

Hire Desk Team Leader

Operations Manager

Warehouse Team Leader

Operations Manager

Head of Operations

U.K. Regional Operational Excellence Specialist

Business Systems, Delivery & Change Manager

Call Centre Team Leader

Customer Experience Manager, Strategic Enterprise

Senior Operations Manager - Events

Purchasing Team Leader

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