Technical program manager Work, Jobs in Harpenden, Hertfordshire (with Salaries)

Area Manager, Central Operations - 1 year Fixed Term Contract
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Microsoft Excel
- Customer service
- Engineering
- Flexible schedule
First Deployment Technical Program Manager, Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. - A10 —London
- Full-time
- Up to 50% travel
- PMP
- Engineering
Staff Technical Program Manager
AlphaSense —London
- Remote
- Master's degree
- Project management
- Software development
Principal Technical Program Manager, AWS Digital Sovereignty & European Sovereign CloudDigital
AWS EMEA SARL (UK Branch) - F93 —London
- Full-time
- Master's degree
- AWS
- Project management
Robotics Deployment Technical Program Manager, Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —London
- Full-time
- Up to 50% travel
- PMP
- Engineering
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
Technical Program Manager - Infrastructure Remediation, DC Delivery
Amazon Data Services UK Limited —London
- Full-time
- Engineering
- AWS
- Project management
Programme Manager Defence - Major Subcontracts
Lockheed Martin Corporation —Ampthill
- £66,000 - £82,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Senior Technical Program Manager, Applied AI
LILT —London
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- Salesforce
Program Coordinator, Qualifications
EF (Education First) —Berkhamsted
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Free parking
- Annual leave
Technical Program Manager, Enterprise Applications
International Rescue Committee —London
- £49,598 - £102,451 a year
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Annual leave
- Employee assistance programme
7d
Workflow & IT Solutions Specialist Hardware Automation
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Technical Program Manager
Galaxy —London
Lead Technical Program Manager - Chief of Staff
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Principal Technical Program Manager - FDE - Security Check (SC) Clearance
Microsoft —London
- £93,500 - £161,800 a year
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
Prospect Engagement Executive
University of Hertfordshire —Hatfield
- £33,002 - £38,784 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- University
- Annual leave
Senior Technical Manager
Huel —Tring
- Hybrid work
- Travel
- Negotiation
- Annual leave
- Work from home
Design Manager
Equans —Hatfield
- £65,000 - £75,000 a year
- Full-time
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
Technical Programme Manager - Data Analytics
Tesco UK —Welwyn Garden City
- Full-time
- IT
- Communication skills
- Employee assistance programme
Operations Programme Manager
Lockheed Martin Corporation —Ampthill
- £80,000 - £100,000 a year
- Full-time
- PMP
- Engineering
- Analysis skills
- Employee assistance programme
- Employee discount
4d

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technical program manager jobs near harpenden, hertfordshire

Area Manager, Central Operations - 1 year Fixed Term Contract

Amazon UK Services Ltd. -
Dunstable

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Job details

Full-time

Benefits

Flexible schedule

Qualifications

Microsoft Excel
Customer service
Engineering
Logistics
Business processes
English
Analysis skills
Bachelor's degree
Team management
VBA
Communication skills

Full job description

DESCRIPTION

Please note this is 1 year Fix Term Contract

This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We’re looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.

The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager– AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times.

Responsibilities:

Oversee the daily headcount planning for the delivery stations
Make decisions and execute in a fast-paced environment.
Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes
Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes
Serve as a problem solver and primary escalation point for the team of associates
Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations.
Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis
Develop best practices and standard work. Drive continuous improvement into our operation.
Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard

- Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required

Work with KPI's to drive performance and maintain high standards across the different functions.

Key job responsibilities
Responsibilities:

Responsible for last-mile customer experience, last-mile cost
Use data-driven decision making to achieve daily operational excellence.
Make decisions and execute in a fast-paced environment.
Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes
Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes
Serve as a problem solver and primary escalation point for the team of associates
Maintain a full understanding of workflow and daily metrics goals
Review and update SOPs as required

Identify and address safety hazards within the work Shift, and participate in safety initiatives
Provide vacation coverage for Shift Managers
Ensure successful performance in your business Shift through tracking and reporting metrics

A day in the life
As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience.

BASIC QUALIFICATIONS

Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field
Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
Experience in ownership of projects and communicating timelines and executing independently
Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
Experience in oral and written communication in English
Experience with planning, performance metrics, and process improvement
Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays
Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

PREFERRED QUALIFICATIONS

Experience managing operations and customer service teams with extensive knowledge of Logistics
Experience experience managing a team of 10+ employees
Experience leading teams and driving results through team members
Experience in performing team building, coaching, and managing
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
You like adventures and taking risks.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical program manager jobs in harpenden, hertfordshire

Area Manager, Central Operations - 1 year Fixed Term Contract

First Deployment Technical Program Manager, Robotics Delivery & Packaging Innovation

Staff Technical Program Manager

Principal Technical Program Manager, AWS Digital Sovereignty & European Sovereign CloudDigital

Robotics Deployment Technical Program Manager, Robotics Delivery & Packaging Innovation

Continuous Improvement Manager

Technical Program Manager - Infrastructure Remediation, DC Delivery

Programme Manager Defence - Major Subcontracts

Senior Technical Program Manager, Applied AI

Program Coordinator, Qualifications

Technical Program Manager, Enterprise Applications

Workflow & IT Solutions Specialist Hardware Automation