Home working Work, Jobs in Hartlepool (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
4d
Estate Agent
The Property Experts —Hartlepool
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Sales Support Administrator (International & UK)
Lindy Electronics Lts —Stockton-on-Tees
- £25,000 - £25,500 a year
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Hartlepool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Hartlepool
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stockton-on-Tees
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Change & Delivery Lead - Public Sector
XPS Pensions Group —Middlesbrough
- Full-time
- Remote
- Continuous improvement
- Travel
- Employee discount
- Referral programme
9d
Security Officer
OCS Group —Durham
- £13.03 an hour
- Overtime
- Remote
- Customer service
- Communication skills
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
2d
Customer Service Advisor - Italian Speaking
tombola —Sunderland
- Weekend availability
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Graduate Associate - Operations and Finance
C-Serv —Middlesbrough
- £26,500 - £28,000 a year
- Full-time
- Remote
- Bachelor's degree
- Business
Quick apply
2d
Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Darlington
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Administrator
Boston Energy —South Shields
- Full-time
- Remote
- Organisational skills
Quick apply
Vendor Quality Control Engineer
TLD —Darlington
- Remote
- Engineering
- Microsoft Office
- Analysis skills
Quick apply
Foster Carer - South Tyneside Council
South Tyneside Council —South Tyneside
- £227 - £267 a week
- Weekend availability
- Remote
- Childcare
- School
- Annual leave
Associate Director - Project Controls - Energy & Natural Resources
Turner & Townsend —Stockton-on-Tees
- Full-time
- Remote
- Microsoft Office
- Business development
- Project management
Quick apply
12d
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
MORTGAGE ADVISOR
Mortgage Advice Bureau —Durham
- Remote
8d
Letting Agent
The Letting Experts —Darlington
- £70,000 - £100,000 a year
- Remote
Quick apply
Mortgage Advisor
The Mortgage Experts —Felling
- £60,000 - £100,000 a year
- Remote
Quick apply
Shared Lives Provider (South Tyneside Council)
South Tyneside Council —South Tyneside
- £12.21 an hour
- Weekend availability
- Remote

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home working jobs near hartlepool

Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

4 days ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

home working jobs in hartlepool

Customer Service Agent

Estate Agent

Sales Support Administrator (International & UK)

Business Development Manager (BDM) - Hartlepool - Circa 41k Package- 53k OTE Uncapped

Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped

Change & Delivery Lead - Public Sector

Security Officer

Customer Success Manager

Customer Service Advisor - Italian Speaking

Graduate Associate - Operations and Finance

Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped

Administrator

Vendor Quality Control Engineer

Foster Carer - South Tyneside Council

Associate Director - Project Controls - Energy & Natural Resources

Customer Success Lead

MORTGAGE ADVISOR

Letting Agent

Mortgage Advisor

Shared Lives Provider (South Tyneside Council)

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