Technical support analyst Work, Jobs in Hatfield Heath, Ess (with Salaries)

Junior IT Support Analyst
LPL Construction Services —Bishop's Stortford
- £28,100 - £32,000 a year
- Full-time
- Maintenance
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
IT Support Analyst Apprentice
The Delta Group —Bishop's Stortford
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Communication skills
Support Analyst
dunnhumby —London
- Travel
- Organisational skills
- Time management
- Flexible schedule
Quick apply
1d
ICT Support Analyst
Hill Group UK —Waltham Abbey
- Hybrid work
- Continuous improvement
5h
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Deskside Support Analyst
Markel International Services Ltd —London
- Bar
- Travel
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
3d
IT Support Analyst
Formula 1 —London
- Full-time
- Communication skills
- Store discount
- Annual leave
2d
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
23h
IT Support Analyst
Methods Business and Digital Technology —London
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- SharePoint
- Employee assistance programme
Quick apply
2d
Application Support Analyst (PA26Q3ASJH102)
SS&C Technologies —London
- Weekend availability
- Spanish
- English
- Databases
7d
Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
Systems Support Analyst
TAM Integrated Solutions —London
- Up to £49,500 a year
- Full-time
- Azure
- Oracle
- DevOps
- Annual leave
- Life insurance
Quick apply
IT Support Analyst
IQUW Group —London
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
Clinical Systems Project/ Operational Support Analyst
Hertfordshire Community NHS Trust —Welwyn Garden City
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Continuous improvement
- Flexible schedule
2d
Junior Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Support Analyst
MRI Software —London
- Full-time
- Customer service
- SQL
- Communication skills
Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Microsoft Access
- Salesforce
- SQL
Quick apply

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technical support analyst jobs near hatfield heath, ess

Junior IT Support Analyst

LPL Construction Services -
Bishop's Stortford

Quick apply

Job details

Permanent | Full-time
£28,100 - £32,000 a year

Benefits

Annual leave
Employee assistance programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
GCSE
User account provisioning
Maintenance
User account management
Procurement support
IT permissions management
Computer hardware
Customer support
CompTIA A+

Full job description

About Us
LPL Construction Services Ltd is a fast-growing and dynamic provider of construction services across the South East of England. With over 30 years of industry expertise, we deliver diverse projects across sectors including education, healthcare (NHS), aviation, and the private sector. Our adaptable approach allows us to meet the evolving needs of our clients and navigate the complexities of the modern construction environment.

This role supports the wider LPL Group, including our sister company, CORR Plant.

Terms

Job Title: Junior IT Support Analyst
Department: Information Technology
Reports To: IT Manager
Direct Reports: Not Applicable
Location: Elsenham, CM22
Contract Type: Full Time Permanent
Hours: 8 am to 5 pm, 42.5 hours per week

Overview

Supporting the Company's technology infrastructure by providing first-line and second-line IT support to users.

The Junior IT Analyst assists with the installation, configuration and maintenance of IT systems, provides technical support to end users, and acts as the first point of contact for day-to-day IT issues, escalating more complex problems where appropriate.

Daily Responsibilities

Provide first- and second-line IT support to users across the business.
Set up and maintain user accounts, equipment, and access permissions.
Install, configure, and support hardware and software, including laptops, desktops, printers, and peripherals.
Maintain IT documentation, asset registers, and software licensing records.
Assist with equipment procurement and liaise with third-party suppliers where required.

IT Infrastructure & Systems

Follow and promote established IT policies and procedures.
Assist with routine maintenance, including software updates, backups, and system monitoring.
Troubleshoot, diagnose, and resolve IT issues, escalating more complex incidents to senior IT staff where appropriate.
Report system issues and assist in maintaining the reliability and security of the IT environment.

Support & Communication

Function as the first point of contact for IT support requests, providing excellent customer service.
Provide guidance and basic training to users on approved hardware, software, and IT best practices.
Communicate technical information clearly to non-technical users.
Collaborate with colleagues and third-party providers to maintain effective IT services.

Qualifications

Essential

GCSEs (or equivalent) including English and Maths.
Passion for IT and technology.
Excellent customer service skills.
Good working knowledge of Microsoft Windows and Microsoft 365.
Ability to communicate technical knowledge to non-technical users of all levels.

Desirable

CompTIA A+
Microsoft Fundamentals

What we offer

20 days annual leave plus bank holidays
Competitive salary and package dependent on experience.
A varied and rewarding workload.
A professional and collaborative team environment.
Real opportunities for career growth and development.
Employee Assistance Programme, 24/7 counselling and advice line
Membership to Lighthouse Construction Charity and benefits

Pay: £28,100.00-£32,000.00 per year

Benefits:

On-site parking

Ability to commute/relocate:

Bishop's Stortford CM22 6DR: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

IT: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Bishop's Stortford CM22 6DR (required)

Work Location: In person

Quick apply

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