Job Overview
We are seeking a highly skilled Systems Support Analyst to join our dynamic IT team. The successful candidate will be responsible for maintaining and supporting complex systems architecture, ensuring seamless integration across various platforms and services. This role offers an excellent opportunity to work with cutting-edge technologies, including cloud services, virtualisation, and system design, in a fast-paced environment. The ideal applicant will possess strong expertise in system administration, solution architecture, and a broad range of IT disciplines to support our organisation’s technological infrastructure effectively.
Responsibilities
- Provide comprehensive support for enterprise systems, including operating systems such as Windows, Linux, and UNIX.
- Manage and optimise virtualisation platforms such as VMware and ESXi, ensuring high availability and performance.
- Administer cloud environments including AWS and Azure, deploying solutions aligned with organisational needs.
- Design, implement, and maintain system architecture solutions using microservices, APIs, RESTful services, and container orchestration tools like Kubernetes.
- Monitor system performance and implement load balancing strategies to optimise resource utilisation.
- Ensure information security through the configuration of firewalls, VPNs, DNS management, DHCP setup, and other network security measures.
- Develop scripts using Bash (Unix shell), PowerShell, Python, or Shell Scripting to automate routine tasks.
- Maintain databases such as MySQL, PostgreSQL, Oracle, and Microsoft SQL Server; perform tuning and optimisation.
- Support solution architecture development by integrating NoSQL databases like Cassandra or MongoDB where applicable.
- Collaborate on system design projects involving DevOps practices with tools like Jenkins, Git, and T-SQL.
- Conduct system administration tasks including user management, system updates, patching, and troubleshooting across diverse operating systems.
- Assist in the planning and execution of SDLC processes for new system implementations or upgrades.
- Contribute to information security initiatives by implementing best practices for data protection and compliance standards.
Qualifications
- Proven experience in IT support or systems engineering roles with a focus on system architecture and administration.
- Strong knowledge of service-oriented architecture (SOA), solution architecture principles, and microservices design.
- Hands-on experience with cloud platforms such as AWS and Azure; familiarity with VMware/ESXi virtualisation environments is essential.
- Proficiency in scripting languages including Bash (Unix shell), PowerShell or Python for automation tasks.
- Solid understanding of computer networking concepts such as VPNs, firewalls, DNS/DHCP management, load balancing techniques, and network security protocols.
- Experience working with databases like MySQL, PostgreSQL, Oracle or Microsoft SQL Server; knowledge of PL/SQL is advantageous.
- Familiarity with containerisation tools such as Kubernetes; experience with DevOps pipelines using Jenkins or Git is desirable.
- Knowledge of operating systems including Windows Server and various Linux distributions; experience supporting UNIX environments is beneficial.
- Strong problem-solving skills with the ability to diagnose complex technical issues quickly.
- Excellent organisational skills with the ability to prioritise multiple tasks effectively within a fast-paced environment.
This position offers a stimulating environment for IT professionals eager to develop their expertise across diverse systems platforms while contributing to innovative projects within our organisation’s infrastructure framework.
Pay: Up to £49,500.00 per year
Benefits:
- Life insurance
- Private dental insurance
- Sick pay
- Unlimited paid holidays
Work Location: In person
