Contract support analyst Work, Jobs in Havant, Ham (with Salaries)

Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Communication skills
Senior Business Analyst
University of Portsmouth —Portsmouth
- £46,049 - £56,535 a year
- Full-time
- Hybrid work
- University
- Quality control
- Work from home
- Employee discount
10d
Strategic Analyst - Education, Skills and Young People
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
21h
Contracts and Compliance Manager
Southern Domestic Abuse Service —Havant
- £38,045 - £40,986 a year
- Full-time
- Contracts
Contract Support Analyst
National Grid —Fareham
- £40,706.00 - £44,297.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
11d
Senior Systems Support Analyst Team Leader
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Mentoring
Quick apply
Project Manager- Security Operations
Remote Medical Inc. —Whiteley
- £40,000 a year
- Weekend availability
- Presentation skills
- Travel
- Organisational skills
Quick apply
11d
Retail Media Analyst(FTC)
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Agile
- Annual leave
- Employee assistance programme
Senior Performance Analyst
WSCC —Chichester
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Analysis skills
11d
OneEPR Business Change Analyst
IWT PHU Single Corporate Service —Portsmouth
- £39,959 - £48,117 a year
- Hybrid work
- Writing skills
- No degree
- Leadership
Quick apply
4d
Midstream Operations Support
CBRE —Hythe
- Full-time
- Continuous improvement
- SharePoint
Security Officer
Anchor Group Services —Southampton
- £14.31 an hour
- Weekend availability
- Employee assistance programme
Finance Analyst (17 Month FTC)
Quilter —Southampton
- Full-time
- Presentation skills
- Communication skills
Multi-Site Security Officer
Anchor Group Services —Portsmouth
- Employee assistance programme
1d
Code Vessel Team Lead
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
11d
Senior Acoustic Analyst
Defence Science and Technology Laboratory —Fareham
- £1,000 - £45,545 a year
- Part-time
- Remote
- Presentation skills
- Business
- Annual leave
12d
Commercial Manager
Roke —Fareham
- Full-time
- Sales
- Computer literacy
- Microsoft Office
3d
Commercial Manager
Roke Manor Research Limited —Fareham
- Sales
- Computer literacy
- Microsoft Office
4d
Senior Manager, Commercial Sales Pricing and Contracts
CooperVision —Southampton
- Full-time
- Contracts
- Time management
5d

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Systems Support Analyst

Civic Recruitment Limited
Chichester

Quick apply

Job details

Full-time | Fixed term contract
£17.83 an hour

Qualifications

Technical troubleshooting
Stakeholder liaison
IT service management
User account provisioning
Ticket management
Incident documentation
User account management
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

7 months contract with a local authority

Rate: £17.83/hr Umbrella

Summary

We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services.

Responsibilities

Serve as the primary contact for all IT incidents, service requests, and user inquiries.
Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform.
Resolve issues at first contact whenever possible, escalating complex problems as needed.
Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues.
Assist with user account administration, including password resets and access management.
Maintain detailed records of incidents, resolutions, and service requests.
Communicate effectively with customers, keeping them informed about progress and expected resolution times.

Requirements:

Experience in an IT Service Desk, Helpdesk, or IT Support environment.
Strong customer service and stakeholder management abilities.
Proficiency with IT Service Management (ITSM) platforms.
Capability to diagnose and resolve a wide range of first-line technical issues.
Excellent verbal and written communication skills.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant IT qualification or equivalent practical experience.

Additional Information

Contract Rate: £17.83/hr Umbrella
Working hours: 37 hours per week
Location: Chichester/Power Place
Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work.
Payment schedule: Bi-weekly
The role closes soon, apply ASAP.

We are seeking an enthusiastic and customer-focused IT Service Desk Analyst to provide first-line IT support across the organisation

Quick apply

Refine Your Search

contract support analyst jobs in havant, ham

Systems Support Analyst

ICT Support Analyst HIWFRS624489

Senior Business Analyst

Strategic Analyst - Education, Skills and Young People

Contracts and Compliance Manager

Contract Support Analyst

Senior Systems Support Analyst Team Leader

Project Manager- Security Operations

Retail Media Analyst(FTC)

Senior Performance Analyst

OneEPR Business Change Analyst

Midstream Operations Support

Security Officer

Finance Analyst (17 Month FTC)

Multi-Site Security Officer

Code Vessel Team Lead

Senior Acoustic Analyst

Commercial Manager

Commercial Manager

Senior Manager, Commercial Sales Pricing and Contracts

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