Gas manager Work, Jobs in Hayling Island, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10h
Maintenance Manager
The Mulberry Bush, Locks Heath —Southampton
- £37,440 a year
- Full-time
- Management
- Supervising experience
- Travel
- Paid training
- Annual leave
Quick apply
10d
Point of Care Testing Coordinator
Portsmouth Hospitals University NHS Trust —Portsmouth
- £49,387 - £56,515 a year
- Full-time
- Computer literacy
- Writing skills
- Laboratory experience
Quick apply
8d
Contract Manager / Field Manager
Aaron Services —Portsmouth
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Contracts
- Training & development
- Annual leave
- Employee assistance programme
7d
Contract Manager / Field Manager
Sureserve —Portsmouth
- £45,000 - £50,000 a year
- Continuous improvement
- Contracts
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
7d
Holiday Services Manager
Park Holidays UK —Chichester
- £30,000 - £31,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
Transport Manager
E&E Group —Portsmouth
- Full-time
Quick apply
8d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9h
Business Development Manager
E&E Group —Portsmouth
- Full-time
- Customer service
- Databases
- Business development
Quick apply
14d
Reactive Engineer
Miller's Vanguard —Southampton
- Up to £48,300 a year
- Full-time
- Maintenance
- Electrical experience
- Bakery
- Life insurance
Quick apply
Account Manager Mascus
RB Global —Winchester
- Remote
- CRM software
- Business development
- Communication skills
Quick apply
Machinery Failure Investigation Specialist
Lloyd's Register Group —Southampton
- Full-time
- English
- Mentoring
- Training & development
Field Representative
Safran —Fareham
- Full-time
- Hybrid work
- Maintenance
- Travel
- In-person
7d
HVAC Service Manager
Perigon Search —Fareham
- £55,000 - £70,000 a year
- Full-time
- Team management
Quick apply
Project Engineer - Planned Works
AFECO —Havant
- Full-time
- Civil engineering
- Engineering
- Communication skills
- Employee discount
Quick apply
Trainee Service and Maintenance Manager
Air Control Southern Ltd —Southampton
- £26,500 a year
- Full-time
- CRM software
- Maintenance
- In-person
- Free parking
Quick apply
3d
Field Service Engineer
GE Vernova —Portsmouth
- Full-time
- Engineering
- Continuous improvement
- Travel
Service Technician - South Region - ICS Cool Energy Ltd
Trane Technologies —Southampton
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills
Senior Geotechnical / Geo-Environmental Consultant
Brownfield Solutions —Wickham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Writing skills
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Installation CAD Engineer
QinetiQ —Portsmouth
- £40,050 - £44,500 a year
- Full-time
- Analysis skills
- Employee discount
8d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year
10 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Havant office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress

Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

gas manager jobs in hayling island, ham

Resident Liaison Officer - Social Housing

Maintenance Manager

Point of Care Testing Coordinator

Contract Manager / Field Manager

Contract Manager / Field Manager

Holiday Services Manager

Transport Manager

Resident Liaison Officer - Social Housing

Business Development Manager

Reactive Engineer

Account Manager Mascus

Machinery Failure Investigation Specialist

Field Representative

HVAC Service Manager

Project Engineer - Planned Works

Trainee Service and Maintenance Manager

Field Service Engineer

Service Technician - South Region - ICS Cool Energy Ltd

Senior Geotechnical / Geo-Environmental Consultant

Installation CAD Engineer

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