Customer support representative Work, Jobs in Headingley, Wyk (with Salaries)

Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Communication Support Worker
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- English
- Travel
- IT
Operational Support Officer
HM Courts and Tribunals Service —Bradford
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
9d
Operational Support Officer
HM Courts & Tribunal Service —Bradford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
9d
Deputy Manager
Iceland —Leeds
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer Service Representative
Lantern Debt Recovery Services Limited —Leeds
- £26,227 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Work from home
Quick apply
11d
Customer Service Assistant
World Duty Free Group —Leeds
- Part-time
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6d
Trainee Utilities Surveyor
ABS Commercial Solutions —Wakefield
- £28,090 - £28,100 a year
- Nights as needed
- Microsoft Word
- Microsoft Outlook
- Customer service
- Referral programme
Quick apply
Customer Service Representative, CM
Link Group —Leeds
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
4d
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- Customer service
- English
Quick apply
Senior Sales Development Representative
Lily Communications —Leeds
- £27,000 - £50,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Employee assistance programme
Quick apply
Development Officer (Localities)
Leeds City Council —Leeds
- £38,220 - £40,777 a year
- Full-time
- Project management
- Organisational skills
- IT
- Annual leave
8d
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
7d
NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- Free parking
- Employee assistance programme
NHS Patient Services Coordinator
LivingCare Group Ltd —Leeds
- £13.36 an hour
- Full-time
- Organisational skills
- In-person
- Office experience
- Free parking
- Store discount
Quick apply
Field Sales Representative
OnCall Security —Leeds
- £25,000 - £60,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
Quick apply
2606 - Claims Manager
NHS Resolution —Leeds
- £49,387 - £56,515 a year
- Communication skills
- Annual leave
- Employee assistance programme
Contracts Officer
YPO —Wakefield
- £41,771 - £45,091 a year
- Full-time
- Contracts
- Leadership
- Communication skills
- Free parking
- Annual leave
5d
Health & Safety Wellbeing Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Organisational skills
- IT
- Computer skills
- Annual leave
13d
Product Support Representative
Solera —Leeds
- Full-time
- Customer service
- Salesforce
- English

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Engagement Officer

Reed In Partnership -
Leeds

Apply Now

Job details

Full-time
£26,300 - £32,000 a year

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Driving Licence
Sales
GCSE
Continuous improvement
Computer networking
B2B sales
Account management
A Level

Full job description

We are on a mission to be the partner of choice for developing people and their communities. Reed Wellbeing is a public service provider delivering lifestyle and wellbeing programmes that help people improve their health.

Pay Range

£26,300 to £32,000

Job Description

Do you have experience of working in a community outreach, engagement or sales environment?

Are you an outgoing individual who loves to network and build relationships within the community?

Then consider the role of Engagement Officer at Reed Wellbeing!

Internal applications for this role close on 29/06/2026

Please note this role is a fixed term contract until 18/12/2026

Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across West Yorkshire.

Who we are

Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment.

Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour.

What is the role about?

An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met.

Just some of your day-to-day responsibilities will include

Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes
Supporting the achievement of local referral targets through strategic engagement and outreach activity
Providing insights to operations on referral volumes and types of members identified from key stakeholders
Ensuring stakeholder engagement activities meet KPIs and SLAs
Maintaining strong relationships with key stakeholders
Working collaboratively with internal co-members to ensure services are delivered effectively
Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services.
Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services.
Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with

Experience of working as part of a multi-function service delivery team.
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
Valid UK driving licence and willingness to travel within contract area

Desirable Attainments:

Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives.
Experience of working in business to business sales.
Experience of working in networking, publicly funded services or other similar sectors.
Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities.
Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service.
Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

customer support representative jobs in headingley, wyk

Engagement Officer

Communication Support Worker

Operational Support Officer

Operational Support Officer

Deputy Manager

Customer Service Representative

Customer Service Assistant

Trainee Utilities Surveyor

Customer Service Representative, CM

Customer Support Manager

Senior Sales Development Representative

Development Officer (Localities)

Hybrid MSP/Embedded Technical Support

NHS Patient Services Coordinator

NHS Patient Services Coordinator

Field Sales Representative

2606 - Claims Manager

Contracts Officer

Health & Safety Wellbeing Officer

Product Support Representative

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