Policy advisor Work, Jobs in Heath, Wyk (with Salaries)

Patient Support Advisor
New Patients —Featherstone
- £27,768 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
- Referral programme
1d
HR Administrator
Alliance Automotive UK Ltd —Rotherham
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
Quick apply
14d
Employee Relations Policy Advisor
Royal Mail Group —Sheffield
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
- Sick pay
Call Centre Advisor
BW Legal —Leeds
- £20,800 - £22,000 a year
- Overtime
- Free parking
- Annual leave
Quick apply
Team Leader People Operations
The Sheffield College —Sheffield
- £33,824 - £38,028 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
- Annual leave
8d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
Immigration Advisor
Sangawe immigration Service —Sheffield
- £12 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Client Onboarding Advisor
Irwin Mitchell —Sheffield
- Hybrid work
- Employee discount
4d
Customer Service Advisor
1ST LOCATE (UK) LIMITED —Temple Newsam
- £27,976 a year
- Full-time
- Annual leave
Quick apply
HR & Recruitment Coordinator
Rhodar Industrial Services Ltd —Leeds
- £30,000 - £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
4d
Marketing Executive (Events & Social Media)
Babble Cloud —Wakefield
- Full-time
- Hybrid work
- Marketing
- Social media management
- Travel
- Annual leave
- Work from home
Quick apply
Data Protection Officer
Card Factory —Wakefield
- £65,000 a year
- Team management
- Mentoring
- Contracts
- Work from home
14d
Senior Policy Advisor, Criminal Courts Efficiency
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee discount
5d
Temporary Employee Relations Advisor
SBFM —Leeds
- £35,000 a year
- Temporary
- Analysis skills
- Continuous improvement
- Conflict management
- Free parking
- Annual leave
Housing Assistant
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Temporary
- Microsoft Word
- Computer literacy
- Data entry
- Annual leave
13d
HR Advisor - Part time - 6 Month FTC
Hovis Bakery —Bradford
- Part-time
- Human resources
- Recruiting
Lindt Chocolate Advisor
Lindt Careers —Leeds
- Bar
- Customer service
- Analysis skills
HR Advisor
Forza Foods Ltd —Pontefract
- Microsoft Word
- Microsoft Outlook
- Team management
- Free parking
- Store discount
HR Coordinator
Zuno Tech Group —Leeds
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
6d
People Advisor – 12 month FTC
DB Cargo UK —Doncaster
- £40,000 a year
- Temporary
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
- Free parking
- Annual leave
4d

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Patient Support Advisor

New Patients -
Featherstone

Apply Now

Job details

Permanent | Full-time
£27,768 a year
1 day ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Filing
Complaint handling
Patient service
Handling customer enquiries
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.

We are looking for Patient Support Advisors to join our busy Patient Support team in providing professional services to our clients, patients and healthcare providers.

If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients’ everyday lives, then this is the opportunity for you!

We are looking for individuals with excellent customer service skills to enable us to deliver a high quality, patient experience! As a Patient Support Advisor, as the first line point of contact for all of our patients to create a Homecare solution in an open, transparent and collaborative manner.

Main Responsibilities:

To follow and promote relevant Company policy and procedure to ensure patient safety at all times.
Answering incoming calls, supporting with customer enquiries and complaints to ensure accurate information is taken, recorded and passed on to relevant parties.
Make outbound calls to patients to book in their medical deliveries
Administration of internal communication system, such as updating of contact lists, ensuring email address groups are correct/updated and distribution of documents as required/directed.
To maintain documentation filing systems within the department.
Ensure prescriptions are received in a timely manner complying with patient confidentially and data protection protocols.
To read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
To contribute to HealthNet's commitment to continuously improve by forwarding your suggestions to appropriate persons.
Proactively support the HealthNet Operation by helping in other departments which may be busier than your own at a particular time.

Hours:

The below hours are based on a 4 week, rolling rota.

8am - 5pm x 3 weeks

9am - 6pm x 1 week.

One Saturday in every 6 weeks is required for this position however a subsequent day off will be arranged on the week the Saturday shift falls.

What experience and skills are we looking for?

Desirable

Previous experience within a contact centre role is desirable.

Essential

Experience in resolving customer issues in a professional manner
Strong written and verbal communication skills
Experience in delivering strong Customer Service in a previous role.

Qualifications?

Qualifications in Customer Service or similar preferred but not essential.

Key Competencies

Efficient and polite communication skills
Ability to construct professional written communications.
Can work in a timely manner complying with patient confidentiality and data protection protocols
Good verbal and written communication skills
High level of accuracy and attention to detail
Computer Literacy

What we offer:

Competitive salary structure
25 days holiday + bank holiday
Pension Scheme
Ongoing training and development
Professional registration fees paid
Employee Assistant Programme including 24/7 hour access to remote GP appointments.
Refer a friend scheme
Uniform provided
Kit bags for all Homecare Nurses
Eyecare Vouches
Perks and benefits via Perkbox
Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.

Apply Now

Refine Your Search

policy advisor jobs in heath, wyk

Patient Support Advisor

HR Administrator

Employee Relations Policy Advisor

Call Centre Advisor

Team Leader People Operations

Customer Support Advisor

Immigration Advisor

Client Onboarding Advisor

Customer Service Advisor

HR & Recruitment Coordinator

Marketing Executive (Events & Social Media)

Data Protection Officer

Senior Policy Advisor, Criminal Courts Efficiency

Temporary Employee Relations Advisor

Housing Assistant

HR Advisor - Part time - 6 Month FTC

Lindt Chocolate Advisor

HR Advisor

HR Coordinator

People Advisor – 12 month FTC

I want to receive the latest job alerts for policy advisor in heath, wyk

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