Shop manager Work, Jobs in Heathrow (with Salaries)

Supervisor - Discover - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —Hounslow
- £16.80 an hour
- Weekend availability
- Customer service
- Supervising experience
- Conflict management
- Employee discount
- Life insurance
Quick apply
11d
Supervisor | Heathrow Airport
Hamleys of London Limited —Hounslow
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
1d
Bakery & Coffee Shop Manager
Golden Crust —Harrow
- £33,000.00 - £36,396.20 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
6d
Store Manager
Capital (Hair & Beauty) Ltd. —Slough
- £29,400 a year
- Weekend availability
- Business development
- Team management
- In-person
- Free parking
- Annual leave
Quick apply
Shop Manager
Greggs —Walton-on-Thames
- £35,714 a year
- Serving
- Customer service
- Supervising experience
- Employee discount
Quick apply
Store Manager
Toolstation —Sunbury
- £36,712.52 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Assistant Store Manager - Westfield
Chisholm Hunter Ltd —London
- Full-time
- Training & development
- Retail management
- Store discount
- Annual leave
Quick apply
Store Manager - Kingston
Chisholm Hunter Ltd —Kingston upon Thames
- Full-time
- Training & development
- Retail management
Quick apply
Store Manager - Westfield
Chisholm Hunter Ltd —London
- Full-time
- Training & development
- Retail management
- Store discount
- Annual leave
Quick apply
Retail Assistant Manager
Farmfoods —Feltham
- £31,449.60 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
22h
Retail Manager West Byfleet
Cook Trading Limited —West Byfleet
- £32,000 a year
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
Supervisor
Savers —Yiewsley
- £13.65 an hour
- Weekend availability
- Team management
- Employee assistance programme
- Sick pay
6d
POP Mart Store Supervisor - Brick Lane Pop-Up
Pop Mart UK —London
- £31,000 a year
- Weekend availability
- Customer service
- English
- Supervising experience
- Employee assistance programme
- Flexible schedule
Quick apply
6d
Shift Leader
Harris + Hoole —Hounslow
- £12.76 - £12.91 an hour
- Full-time
- Customer service
- No experience needed
- Supervising experience
- Employee discount
- Referral programme
1d
Assistant Manager
Boots —Staines-upon-Thames
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Store Manager
Smiggle —Walton-on-Thames
- Full-time
- Customer service
- In-person
- Training & development
- Store discount
- Annual leave
Quick apply
6d
Store Manager
PPG —Hounslow
- Overtime
- Supervising experience
- Recruiting
- Training & development
- Annual leave
- Employee discount
Quick apply
1h
Flagship Deputy Store Manager
Pop Mart UK —London
- £40,000 - £45,000 a year
- Full-time
- Organisational skills
- In-person
- Training & development
- Health & wellbeing programme
- Employee assistance programme
Quick apply
7d
ZARA BRENT CROSS DEPUTY STORE MANAGER FIXED TERM CONTRACT
INDITEX —Brent Cross Station
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Assistant Store Manager
Bunchies Egham —Egham
- £30,000.00 - £46,833.39 a year
- Full-time
- Management
- Merchandising
- Administrative experience
- Free parking
- Store discount
Quick apply

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Supervisor - Discover - Heathrow Airport

Lagardère Travel Retail (UK & IRE) -
Hounslow

Quick apply

Job details

Permanent | Full-time
£16.80 an hour
11 days ago

Benefits

Employee discount
Life insurance
On-site parking

Qualifications

Closing procedures
Customer service
Mentoring junior staff
Performance management
Retail team management
Supervising experience
Store management
Staff training
Opening procedures
Conflict management
Employee performance appraisals
Computer skills
Customer interaction
Retail experience
Training & development
Stock replenishment
Retail management
Cash handling
Leadership
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

Exciting new opportunity in travel retail, delivering exceptional service while working in a fast-paced, dynamic environment!

Job Purpose:

The Supervisor is responsible for overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and leading the sales team to meet targets. The role involves supervising staff, handling escalated customer issues, managing inventory, and ensuring the store's visual standards are maintained. You will also support management in administrative duties and assist in training new team members.

This role is for our Discover London store at Heathrow Airport.

Benefits: Simplyhealth, Retail Trust, life insurance, on-site parking and up to 25% in-store discounts

Contract: 37.5 hours per week, worked across 5 days

Key Responsibilities:

Supervise and motivate the retail team to achieve sales targets and provide excellent customer service.
Assist in the daily operations of the store, including opening and closing procedures.
Manage staffing schedules and ensure appropriate coverage on the sales floor.
Handle escalated customer inquiries and resolve issues promptly.
Oversee merchandising and ensure the store is clean, organised, and visually appealing.
Assist with inventory control, stock replenishment, and loss prevention.
Train and onboard new employees, providing ongoing coaching and feedback.
Support the management team with administrative tasks and reports.
Manage cash and payment systems in accordance with company procedures and policies.
Uphold health and safety standards in store.
Performance management of employees; performance reviews, development plans, investigations.

Qualifications

Previous experience in a retail environment, with supervisory experience preferred.
Strong leadership and communication skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Strong problem-solving abilities and a customer-focused mindset.
Basic computer skills for inventory management and reporting.
Flexibility to work varying shifts, including weekends and holidays.

Key Skills

Leadership and team management.
Customer service excellence.
Problem-solving and conflict resolution.
Inventory management.
Communication and interpersonal skills.
Time management and organisation.

Accessing the airport:

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

Our values: Can you feel the HEAT?

Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday:

HONESTY - Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate

EXCELLENCE - Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands

AGILITY - Working in a fast-paced environment | Adapting well to change | Always striving to improve

TEAM SPIRT - Working together as one team | Supporting each other | Being active partners in our wider communities

Our company:

One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities.

Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day.

Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.

At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.

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Refine Your Search

shop manager jobs in heathrow

Supervisor - Discover - Heathrow Airport

Supervisor | Heathrow Airport

Bakery & Coffee Shop Manager

Store Manager

Shop Manager

Store Manager

Assistant Store Manager - Westfield

Store Manager - Kingston

Store Manager - Westfield

Retail Assistant Manager

Retail Manager West Byfleet

Supervisor

POP Mart Store Supervisor - Brick Lane Pop-Up

Shift Leader

Assistant Manager

Store Manager

Store Manager

Flagship Deputy Store Manager

ZARA BRENT CROSS DEPUTY STORE MANAGER FIXED TERM CONTRACT

Assistant Store Manager

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