Service desk Work, Jobs in Hebburn, Twr (with Salaries)

Front of House Receptionist
Emcor —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
10d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
IT Hardware Technician Apprentice
QA Apprenticeships —Whitley Bay
- £25,272 - £27,476 a year
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
6d
Service Desk Analyst
Cora Health —Newcastle upon Tyne
- Up to £27,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Employee assistance programme
20h
Reception Administrator
UpNorth Group Ltd —Gateshead
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
After Sales Admin Co-ordinator
Nirvana Europe Ltd —Wallsend
- From £23,958 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Free parking
Quick apply
12d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Knowledge Analyst
NECSWS —Hartlepool
- £26,000 - £28,000 a month
- Full-time
- Microsoft Excel
- Customer service
- SharePoint
- Annual leave
Quick apply
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- SQL
- Agile
- Annual leave
Quick apply
7d
Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
1d
Dynamics 365 Support Consultant
DC Thomson —Gateshead
- Full-time
- Hybrid work
- Sales
- Continuous improvement
- Accounting
Quick apply
7d

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Front of House Receptionist

Emcor -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Part-time
£13.45 an hour

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Customer service
SIA
Communication skills

Full job description

Role overview

Location: Newcastle - NE6 2YL

Salary: £13.45ph

Working Hours: There are 2 positions available -
Role 1 - 07.30 - 12.00 - Mon-Fri - 22.5 hr pw
Role 2 - 11.30 - 16.00 - Mon - Fri - 22.5 hr pw

Contract Type: Part-time permanent

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

To provide a professional and dedicated reception service, representing the customer as the first point of contact for all users of the building.

What you'll do:

Meet & greet all building users and visitors in a warm, prompt, and professional manner.
To always project a professional and positive image to both internal and external customers.
Develop and maintain excellent relationships with all customers and end users.
Handling queries and complaints via phone, email and general correspondence
Understand customer core business offering.
Maintaining safety and hygiene standards of the reception area
To operate a clear desk policy and be responsible for general tidiness and housekeeping within the reception area, ensure the area and its amenities are well presented, clean and well always stocked.
Maintain visitor records to ensure accurate management information is available on request, including number of visitors to the building, department, and host details.
Ensure all visitors to the building are made aware of the security and evacuation procedures.
To carry out as requested any other office duties, which are normal custom and practices.
Ability to provide general information about the premises and surrounding areas, taxi booking, nearby public transport, car parking, restaurants etc.
Managing security and telecommunications systems
To comply with instructions relating to security and confidentiality.
Handling of incoming & outgoing deliveries.

About the role

Who you'll be:

SIA LICENCE ESSENTIAL
Previous working experience in a customer service environment is essential.
Articulate and possess good interpersonal and communication skills. They will be able to display an ability to communicate with staff, colleagues and customers at all levels in both verbal and written form.
Experience of visitor management, telephone, and helpdesk systems is beneficial but not essential.
Able to work independently and as part of a team.
Able to organise and prioritise workload.
Proficient at using computers.
Excellent people skills, including good listening skills and behavioural awareness with ability to build effective working relationships.

EMCOR UK benefits

20 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity day
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

Quick apply

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service desk jobs in hebburn, twr

Front of House Receptionist

Customer Help Desk Co-ordinator

IT Technician Service Desk

Service Desk Analyst

IT Support Technician

Service Desk Consultant - 2nd Line (Infrastructure)

IT Hardware Technician Apprentice

Service Desk Analyst

Reception Administrator

Service Desk Engineer

After Sales Admin Co-ordinator

Service Desk Consultant - 2nd Line (Infrastructure)

IT Support Specialist

IT Apprentice

Senior Service Desk Consultant - 3rd Line

Knowledge Analyst

Service Desk Team Leader

Incident Manager

Service Desk Engineer (End User Support)

Dynamics 365 Support Consultant

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