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Spa Manager - Newly Refurbished Luxury Hotel & Spa | Suffolk

The Ickworth -
Bury St. Edmunds

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Discounted or free food
Employee discount
Paid volunteer time

Qualifications

Hotel spa experience
NVQ
Guest services

Full job description

Spa Manager - Newly Refurbished Luxury Hotel & Spa | Suffolk

Spa - The Ickworth

Contract: Permanent
Salary: Competitive salary plus bonus

The Ickworth Hotel | 40 Hours | Competitive Salary + Bonus + Great Benefits

Newly Refurbished Spa. Fresh Vision. Exciting Opportunity.

The Ickworth has invested heavily in transforming its hotel and spa, and we're looking for an inspiring Spa Manager to lead the next chapter.

If you're an experienced spa leader with a passion for wellness, guest experience and developing great teams, this is your chance to take the reins of a beautifully refreshed operation and really make your mark.

We're looking for someone with:

Previous Spa Management experience within a hotel or destination spa
A recognised Level 3 Spa/Beauty qualification (ITEC, CIBTAC, CIDESCO, NVQ or equivalent)
Strong leadership and commercial awareness
A passion for wellness and exceptional guest service
Elemis experience (desirable, but not essential)

The role will involve performing treatments for guests where required, so you will need to have experience in this and be happy to carry this out.

Why Join Us?

â¨ Be part of an exciting new era following a significant refurbishment
â¨ Lead a beautifully refreshed spa operation
â¨ Competitive salary plus bonus
â¨ Excellent benefits and development opportunities
â¨ Join the Luxury Family Hotels collection

Ready to make your mark on The Ickworth's next chapter? We'd love to hear from you!

Why work with us?

Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
An extra day’s holiday for your birthday
EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
Cycle to work scheme
Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
Life Assurance Benefit for peace of mind for your loved ones.
Enhanced Maternity and Paternity packages
Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
50% off Food and Beverage and the Spa across Luxury Family Hotels.
Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

The Ickworth is stepping confidently into a new chapter. Set within the breathtaking Suffolk countryside, this remarkable hotel, framed by sweeping parkland and rich history, continues to evolve while honouring its extraordinary heritage. As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful experiences for every generation, blending warm hospitality with moments that families remember for years to come.
As we look ahead, we are seeking passionate and committed individuals to join us at this exciting time. This is a wonderful opportunity to become part of a team that values care, character, and attention to detail, and to help shape the future of one of Suffolk’s most distinctive family escapes.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.

Quick apply

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