Solutions engineer Work, Jobs in Hertfordshire (with Salaries)

Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Robot programming & commissioning engineer
LCM Engineering & Consultancy —Bedford
- £48,000 - £55,000 a year
- Full-time
- AutoCAD
- Schematics
- Programmable logic controllers
Quick apply
End User Support Engineer (L2/L3)
Nimbus —London
- £45,000 - £50,000 a year
- Full-time
- Google Suite
- Maintenance
- Continuous improvement
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Graduate AI Engineer
Fifty One Degrees —London
- £40,000 a year
- Full-time
- Hybrid work
- Software development
- AI
- Python
Quick apply
11d
Technicians
M Group —Stevenage
- £26,467 - £57,000 a year
- Employee assistance programme
- Employee discount
Quality Assurance Engineer
Leonardo UK Ltd —Luton
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Quality control
- Flexible schedule
- Referral programme
Junior Implementation Engineer - London
Pierce Washington —London
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
Quick apply
Site Engineer
M Group —Stevenage
- Overtime
- Management
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Software Engineer, Junior / Graduate (m/f/*)
Quaisr —London
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Software development
- Communication skills
- Annual leave
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Software Engineer
Squid —London
- £75,000 - £200,000 a year
- Full-time
- AI
Quick apply
Industrial Designer UK Remote
Fuku —London
- Full-time
- Remote
- English
- Bachelor's degree
- Manufacturing
Quick apply
Reliability Engineer
CBRE —Stevenage
- Full-time
- Microsoft Word
- Maintenance
- Supervising experience
Spacecraft Assembly & Integration Operator Engineer
ALTEN —Stevenage
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Quick apply
13d
Customer Support & Services Quality Assurance Engineer
MBDA —Stevenage
- Up to £50,000 a year
- Overtime
- Hybrid work
- Engineering
- Business
- Communication skills
- Free parking
IT Administrator
Form IT Solutions —Luton
- £25,420 - £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
10d
Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Mentoring
- Organisational skills
- Communication skills
Abseiler
Titchfield Group —Hatfield
- £40,000 - £50,000 a year
- Weekend availability
- Maintenance
- Construction experience
- Communication skills
- Employee discount
Quick apply
Software QA Tester
Appdrawn —Watford
- £29,000 - £34,000 a year
- Part-time
- English
- In-person
- Communication skills
- Annual leave
- Flexitime
Quick apply
14d

I want to receive the latest job alerts for solutions engineer in hertfordshire

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Engineer - 2nd Line

Redsquid Communications -
Borehamwood

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

solutions engineer jobs in hertfordshire

Technical Engineer - 2nd Line

Anthropic Fellows Program

Robot programming & commissioning engineer

End User Support Engineer (L2/L3)

Graduate AI Engineer

Technicians

Quality Assurance Engineer

Junior Implementation Engineer - London

Site Engineer

Software Engineer, Junior / Graduate (m/f/*)

Chief Technology Officer

Software Engineer

Industrial Designer UK Remote

Reliability Engineer

Spacecraft Assembly & Integration Operator Engineer

Customer Support & Services Quality Assurance Engineer

IT Administrator

Sr. Customer Success Engineer, EMEA

Abseiler

Software QA Tester

I want to receive the latest job alerts for solutions engineer in hertfordshire

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected