It Work, Jobs in High Wycombe (with Salaries)

First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
8d
IT Programmer
Interpham Consulting —Luton
- Full-time
- Machine learning
- JavaScript
- Software development
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Software troubleshooting
- Windows
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- Windows
- Microsoft Office
- In-person
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
9d
IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- IT
- Communication skills
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
6d
LINUX LAMP Stack Systems Administrator
Eckoh —Hemel Hempstead
- £320 - £360 a day
- Hybrid work
- Scripting
- Linux
- In-person
- Free parking
Quick apply
14d
IT Officer
University of Oxford TSS —Oxford
- £18.80 an hour
- Temporary
- Customer service
- Windows
- University
- Annual leave
Data Center Network Technician
Amazon Data Services UK Limited —Slough
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
Infrastructure & Network Engineer
Oxford Instruments plc —High Wycombe
- Azure
- Computer Science
- Windows
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
IT Consultant
PINNACLE VISION UK LTD —Hounslow
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Quick apply
IT Technician
GreatFind Recruitment —Watford
- £24,420 - £29,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
Quick apply
14d
IT Security Analyst
Interpham Consulting —Luton
- Full-time
- Computer networking
- Linux

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First Line IT Support

5G Communications Ltd.
High Wycombe

Apply Now

Job details

Permanent | Full-time
£21,000 - £24,000 a year

Qualifications

Microsoft Windows Server
Desktop support
MCSA
MCSE
English
Windows
Microsoft Office
DHCP
CompTIA Network+
IT support
Computer networking
DNS
IT
A Level
CompTIA A+

Full job description

£21,000 to £24,000 per annum DOE

Job Types: Full-time, Permanent

Established since 1998, 5G Communications are a well-known and highly regarded supplier of B2B telecommunications, supplying leading edge technology throughout the UK, with a turnover in excess of £15m. Following company training the successful applicant will be responsible for a smooth and seamless provision of IT support for both internal and external clients.

Location:
High Wycombe, Buckinghamshire

The Role

The day to day role will involve resolving issues and support for management and employees of our group of companies from a ticket-based system. In addition, the role will require the successful applicant aiding and supporting our external customer base, as necessary.

Experience:

Minimum of 1 years in a Desktop Support environment
Proficient with Windows Desktop Operating Systems essential (Windows 7/ 8/ 10) / MAC
Basic Experience with Windows Server Operating Systems
Proficient with Microsoft Office Applications essential (2016 / 2019 / Office 365)
Basic Networking knowledge ex (DHCP, DNS)
Basic Experience with various Internet Connectivity Mediums essential, ex ADSL, Fibre.
Basic Experience with Enterprise Antivirus packages
Basic Experience Backup management

Responsibilities:

Remote IT Telephone Support for customers
Remote assistance to end users covering hardware, operating system, file and print, personal productivity suites, email, Internet, Intranet access.
Provide remote support using any industry accepted remote support software.
Interface and collaborate with other 3rd party vendors to ensure seamless integration and support services.
Adherence to a call logging process
Password resets/mail routing/new accounts etc.
Logging customer queries and meeting SLA’s
Updating existing tickets with SLA time
Remote IT Maintenance for customers
Ensuring that the operating system and personal productivity applications are up to date with the latest service packs, patches and drivers.
Ensuring that the operating system and personal productivity applications are configured for optimal performance using industry best practice.
Scheduled Server maintenance
Onsite IT Support for customer
Installation, configuration, move and/or upgrades to all designated EUC devices, both software and hardware, including peripherals and their associated drivers.
Onsite Project installation work
Escalate when needed to in accordance with SLA

Education & Qualifications:

A Levels
A+, N+ or Microsoft MCSA /MCSE optional

Other requirements:

Have previous IT remote telephone support experience
Fluency in English is mandatory
Good personality
Willingness to learn

We offer the following benefits:

A competitive basic salary from £21,000 to £24,000 per annum DOE
Training and development plans.
Staff bonuses and holiday incentives

If you feel you have the skills for our First Line IT Support role, please apply now!

Apply Now

Refine Your Search

it jobs in high wycombe

First Line IT Support

Tech Support Analyst

IT Intern (Part-time)

IT Helpdesk Team Lead

IT Programmer

IT Technician

IT SUPPORT ASSISTANT

Data Center Technician , Operations, IT, & Support Engineering

IT Operations Supervisor - (FTC)

IT Service Desk Manager

School IT Technician – Feltham (Full Time)

LINUX LAMP Stack Systems Administrator

IT Officer

Data Center Network Technician

IT Service Desk Analyst

Infrastructure & Network Engineer

IT Service Delivery Manager

IT Consultant

IT Technician

IT Security Analyst

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