Customer insights analyst Work, Jobs in Highbridge, Som (with Salaries)

External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Data Insights & Business Intelligence Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
Customer Contact Forecasting Analyst
Ayvens —Bristol
- £35,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Financial services
- Free parking
- Annual leave
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Customer Due Diligence Analyst
Ayvens —Bristol
- £28,000 - £32,000 a year
- Full-time
- Analysis skills
- Financial services
- Free parking
- Annual leave
Business Analyst, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Software development
- APIs
Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Agile
Finance Analyst
GXO Logistics —Bridgwater
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
FinCrime Due Diligence Analyst
Capital on Tap —Cardiff
- £500 - £750 a week
- Analysis skills
Conversion Rate Optimisation Manager
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Employee discount
Quick apply
Product Advisory, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Software development
- Agile
Information Security Analyst - Vulnerability Management
Starling —Cardiff
- Full-time
- Hybrid work
- Management
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
8d
Credit Policy Analyst
Ayvens —Bristol
- Full-time
- Communication skills
- Free parking
- Annual leave
Product Analyst
Computershare —Bristol
- Full-time
- Agile
- Communication skills
- Work from home
8d
Financial Analyst
Target —Cardiff
- Up to £45,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
- Employee assistance programme
- Employee discount
Quick apply
1d
Pricing Manager - Travel
Admiral —Cardiff
- Hybrid work
- SQL
- Analysis skills
- Business
- Annual leave
10d
Senior Pricing Analyst
Admiral —Cardiff
- SQL
- Python
- Annual leave
Cloud DevOps Architect Consultant, Platform Engineering, Defence and Security, Technology & Transformation
Deloitte —Bristol
- Hybrid work
- Azure
- Oracle
- AWS
Finance Controls and Assurance Analyst
Welsh Water —Cardiff
- £34,566 - £40,821 a year
- Temporary
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Free parking
- Annual leave
19h
Data Science Lead - 12 month FTC
Unite Students —Bristol
- Sales
- Marketing
- SQL
- Annual leave
- Employee assistance programme

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customer insights analyst jobs near highbridge, som

External Identity Support Analyst (Cardiff)

Kocho -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Fiddler
Authentication
Azure
Incident management
C#
Technical support
.NET
SQL
Analysis skills
Database management
APIs
Root cause analysis
Communication skills
PowerShell
Debugging

Full job description

(This role is Cardiff based)

About Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. We now have offices in Cardiff and Cape Town which follow the style of our London space.

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Role Overview

The External Identity Support Analyst provides advanced (3rd‑line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high‑performing identity services across our Managed Solution Support portfolio.

Key Responsibilities

Provide 3rd‑line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO).
Maintain and improve the Configuration Management Database (CMDB) for supported services.
Support smooth transition of clients and projects into Managed Solution Support.
Contribute to the development and enhancement of Kocho’s identity service offerings.
Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges.
Influence clients to adopt best‑practice approaches for secure and scalable identity management.
Act as an advocate for clients when working with internal teams and Senior Management.
Maintain clear and accurate documentation, troubleshooting guides, and operational procedures.

Essential Skills & Experience

Strong troubleshooting abilities for complex and bespoke identity-integrated applications.
Ability to read and modify code in .NET and C#.
Experience with SQL and database management tools.
Solid working knowledge of PowerShell for automation and diagnostics.
Experience supporting enterprise-scale environments.
Understanding of federation and identity protocols:
- SAML 2.0
- OAuth 2.0
- OpenID Connect
- Token flows, claims, sessions
Experience in operational support roles within business environments.
Ability to work effectively in virtual, collaborative, and team-based settings.
Excellent communication skills with the ability to explain technical issues clearly to both technical and non‑technical audiences.
Strong analytical and problem‑solving ability.
Demonstrated learning agility and a willingness to adopt new identity technologies.
Understanding of security principles including least privilege, secure design, and common vulnerabilities.
Familiarity with:
- Authorization concepts (roles, permissions, app registrations, service principals)
- User and group lifecycle management (creation, modification, deletion, dynamic groups)
Knowledge of Conditional Access (CA) and Multi‑Factor Authentication (MFA).

Additional Beneficial Skills & Experience (Desirable)

Experience with operation and support of:
- Azure AD B2C / Entra External ID
- Microsoft Entra ID (formerly Azure AD)
- Azure DevOps
Relevant Microsoft certifications such as:
- SC‑300 (Identity & Access Administrator)
- SC‑900 / AZ‑900 fundamentals
Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management.
Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools).
Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning).
Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics.
Understanding of Zero Trust architecture and its application to external identity.
Experience participating in incident management, including P1/P2 handling, root cause analysis, and post‑incident reviews.

Quick apply

Refine Your Search

customer insights analyst jobs in highbridge, som

External Identity Support Analyst (Cardiff)

Data Insights & Business Intelligence Analyst

Customer Contact Forecasting Analyst

Digital Transformation Consultants

Customer Due Diligence Analyst

Business Analyst, Commerce, Manager, Deloitte Digital

Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security

Finance Analyst

FinCrime Due Diligence Analyst

Conversion Rate Optimisation Manager

Product Advisory, Commerce, Manager, Deloitte Digital

Information Security Analyst - Vulnerability Management

Credit Policy Analyst

Product Analyst

Financial Analyst

Pricing Manager - Travel

Senior Pricing Analyst

Cloud DevOps Architect Consultant, Platform Engineering, Defence and Security, Technology & Transformation

Finance Controls and Assurance Analyst

Data Science Lead - 12 month FTC

I want to receive the latest job alerts for customer insights analyst in highbridge, som

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