It analyst Work, Jobs in Highgate, Gtl (with Salaries)

IT Support Analyst (Contract)
Verge del Castell Technologies Ltd —London
- £29,420.00 - £34,101.73 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Flexitime
Quick apply
2d
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
IT Support Analyst
QuadReal Property Group —London
- Full-time
- Microsoft Outlook
- Customer service
- Mentoring
- Annual leave
9d
IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
IT Service Delivery Analyst
RHP —Teddington
- £44,659 a year
- Full-time
- Analysis skills
- Communication skills
- Time management
- Annual leave
4d
IT Business Analyst
Wates —Finsbury Park
- Travel
- IT
- Business
2nd Line IT Support Analyst
Level Ten —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- IT
Quick apply
IT Service Desk Analyst
Watson Farley & Williams —London
- Customer service
- IT
- Communication skills
Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Travel
- Organisational skills
- IT
10d
Junior IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
5d
Academy IT Analyst
Bridewell —London
- Full-time
- Hybrid work
- No experience needed
- Travel
- IT
Quick apply
11d
Finance Systems Analyst
London Business School —London
- Customer service
- Analysis skills
- Project management
- Annual leave
- Gym membership
Quick apply
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
IT Business Analyst
Stagwell Global, LLC —London
- Azure
- Analysis skills
- Agile
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
2d
IT Risk Analyst
ICBC Standard Bank —London
- Hybrid work
- Software development
- IT
- SDLC
- Work from home
- Employee assistance programme

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IT Support Analyst (Contract)

Verge del Castell Technologies Ltd
London

Quick apply

Job details

Permanent | Full-time
£29,420.00 - £34,101.73 a year
2 days ago

Benefits

Flexitime
Paid volunteer time
Free fitness classes

Qualifications

TCP
Azure
Microsoft Outlook
Customer service
Windows
Technical support
DHCP
Analysis skills
IT support
DNS
SharePoint
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

About the Role

London is one of the world's leading technology hubs, and at Verge del Castell Technologies Ltd, we're committed to delivering dependable IT services that keep businesses running efficiently. We believe outstanding technical support is more than fixing issues—it's about creating seamless technology experiences that empower people to do their best work.

We are looking for an IT Support Analyst to become an integral part of our growing IT operations team. In this role, you'll provide high-quality technical support across hardware, software, cloud platforms, and business applications while helping maintain a secure and reliable IT environment. You'll work closely with colleagues across the organization, solving technical challenges, improving user experiences, and contributing to projects that enhance our technology infrastructure.

Why Work With Us?

Collaborative Environment: Join a supportive technology team where knowledge sharing, teamwork, and continuous learning are part of everyday work. Your ideas and contributions will be valued from your first day.

Modern Technology: Gain hands-on experience supporting Microsoft 365, Windows environments, Active Directory, cloud-based services, endpoint management, and modern collaboration platforms used by growing businesses.

Career Development: We encourage professional growth through ongoing learning opportunities, technical mentoring, and exposure to a wide range of technologies and IT projects that help you expand your expertise.

Meaningful Impact: Every day you'll play an important role in keeping employees productive by delivering responsive, reliable, and customer-focused technical support that makes a real difference.

Key Responsibilities

Technical Support: Provide first and second-line IT support by diagnosing and resolving hardware, software, operating system, and application issues for end users.

Microsoft Environment: Support Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, Word, Excel, and other productivity tools.

User Administration: Create, manage, and maintain user accounts, permissions, passwords, and security groups using Active Directory and Microsoft Entra ID (Azure AD).

Endpoint Management: Configure, deploy, maintain, and troubleshoot desktop computers, laptops, mobile devices, printers, and other endpoint equipment.

Incident Management: Log, prioritize, investigate, and resolve support tickets while maintaining accurate documentation and delivering excellent customer service throughout the resolution process.

Infrastructure Support: Assist with network connectivity, VPN access, Wi-Fi troubleshooting, device configuration, software deployment, system upgrades, and routine IT maintenance activities.

Documentation & Improvement: Maintain technical documentation, knowledge base articles, and standard operating procedures while identifying opportunities to improve IT processes and user support.

What We Are Looking For

Experience: Previous experience working as an IT Support Analyst, IT Support Engineer, Service Desk Analyst, Help Desk Analyst, Desktop Support Technician, or in a similar technical support role.

Technical Knowledge: Strong understanding of Windows 10/11, Microsoft 365, Active Directory, Microsoft Entra ID, networking fundamentals (TCP/IP, DNS, DHCP, VPN), hardware troubleshooting, and software support.

Customer Service: Excellent communication and interpersonal skills with a genuine passion for delivering professional, friendly, and effective technical support to users at all levels.

Problem Solving: Strong analytical thinking with the ability to diagnose technical issues, prioritize workloads, and resolve problems efficiently in a fast-paced environment.

Organization: Able to manage multiple support requests simultaneously while maintaining attention to detail and delivering a high standard of service.

Mindset: A proactive team player who enjoys learning new technologies, embraces continuous improvement, and takes ownership of delivering reliable IT solutions that help colleagues succeed.

Pay: £29,420.00-£34,101.73 per year

Benefits:

Flexitime
Free fitness classes
Paid volunteer time

Work Location: Hybrid remote in London E15 1JD

Quick apply

Refine Your Search

it analyst jobs in highgate, gtl

IT Support Analyst (Contract)

IT Desktop Support Analyst

IT Support Analyst

IT Service Desk Analyst

IT Service Delivery Analyst

IT Business Analyst

2nd Line IT Support Analyst

IT Service Desk Analyst

Retail IT Analyst

Junior IT Analyst Support Specialist (London, UK)

Academy IT Analyst

Finance Systems Analyst

First Line Service Desk Analyst

Onsite Senior Technical Analyst, IT Infrastructure Services

IT Technical Systems Analyst (Applications Team)

Analyst – Desktop Support

End User Support Analyst

IT Business Analyst

Systems Analyst

IT Risk Analyst

I want to receive the latest job alerts for it analyst in highgate, gtl

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