Shift leader Work, Jobs in Hillsborough, Nir (with Salaries)

Control Room Operator
Mercury Security and Facilities Management Ltd —Lisburn
- From £13.58 an hour
- 12 hour shift
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
7h
General Operative
VistaTherm —Craigavon
- Overtime
- Programmable logic controllers
- In-person
- Mechanical knowledge
Quick apply
Team Leader
Mitie —Belfast
- £17.50 an hour
- Full-time
- Microsoft Access
- Customer service
- Microsoft Office
9d
Shift Leader
Caffe Nero Belfast HOF —Belfast
- £12.76 - £12.91 an hour
- Full-time
- No experience needed
- Supervising experience
- Café
- Employee discount
- Referral programme
7d
Team Member
NEXT —Lisburn
- £8.28 - £14.53 an hour
- Part-time
- Employee discount
13d
Duty Manager - Belfast
Smyths Toys —Belfast
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Catering Supervisor
Compass Group —Hillsborough
- £14 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
10d
Kitchen Manager
Bob & Berts —Belfast
- £15.00 - £16.50 an hour
- Weekend availability
- Cooking
- Supervising experience
- Leadership
Quick apply
10d
Warehouse Team Leader
SJ Henderson Fulfilment Ltd —Newtownards
- £14.60 an hour
- Overtime
- Team management
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
3d
Shift Leader
Caffe Nero Belfast Queens Uni Library —Belfast
- £12.76 - £12.91 an hour
- Full-time
- Supervising experience
- Café
- Employee discount
- Referral programme
8h
Manager
Boyle Bingo —Armagh
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
10d
Team Leader
Ann's Home Care —Newry
- £14.50 - £16.50 an hour
- Weekend availability
- Travel
- Organisational skills
- Care plans
Quick apply
5d
Team Leader
Seed —Belfast
- £13.50 an hour
- Part-time
- Serving
- Customer service
- Supervising experience
- Employee discount
Quick apply
8d
Team Leader - Front of House - Pret a Manger
Carebrook Ireland —Belfast
Quick apply
Restaurant Manager
AJs —Downpatrick
- £32,000 - £38,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
13d
Retail Supervisor
Screwfix —Newry
- £14.08 an hour
- Part-time
- Annual leave
- Employee discount
Floor Manager
B&M Retail —Belfast
- £27,444 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Team Lead - Security and Protection Group
Ministry of Justice —Belfast
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Presentation skills
- IT
- Annual leave
- Employee discount
3d
Assistant Manager
Boots —Lisburn
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Retail Customer Service
Entain —Lisburn
- £13.20 an hour
- Overtime

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Control Room Operator

Mercury Security and Facilities Management Ltd -
Lisburn

Quick apply

Job details

Permanent | Full-time
From £13.58 an hour
7 hours ago

Benefits

Free parking
Health & wellbeing programme
Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Office
Organisational skills
SIA
IT
Communication skills

Full job description

Mercury Security & Facilities Management are currently recruiting for a Control Room Operator, to be based from our Head Office in Lisburn. This role is an excellent opportunity to work full time hours over the course of 3 days (3 x 12 hour shifts per week on a pro-rata basis, with flexibility required for week days & weekends).

SIA and CCTV Licenses are essential for this role. Driving License / Access to own vehicle is advantageous due to location.

Responsibilities, Skills and Duties:
*Identify, accept and process alarms in line with companies SOP and business targets.
*Exceptionally customer focused and able to deliver excellence service levels.
*Operate and monitor all systems and processes in an efficient and compliant manner.
*Conduct daily remote site inspections.
*Record and report issues or faults immediately.
*Effective use and management of alarm handling software to ensure response times and customer records are accurate at all times.
*Monitor and respond to Manned Guard and Facilities check calls.
*Allocate resources and inbound calls in line with site assignment instructions and company SOPs.
*Work closely with the ARC Supervisor and ARC Operations Manager to achieve customer service and sales objectives, including: call answering times, call handling times, perfect call statistics, ARC revenue progress.
*Proactively follow up and track all inbound and outbound calls.
*Support with reception, sales and helpdesk administrative duties.
*Manage customer site tests.
*Demonstrate and assist with effective shift handover.
*Evaluation and feedback of individual KPIs with ARC Manager.
*Contribute to the growth of the department by delivering excellent levels of service at all times.
*Promote the company brand across all internal and external correspondence.
*In addition to the above duties and responsibilities listed, the job holder is required to perform other tasks as assigned by their Manager.

Skills & Experience:
*Previous experience in a busy control room/office/call centre environment.
*Have excellent communication and IT skills.
*Be proficient in the use of Microsoft Office applications.
*Proactive in keeping up to date records and following instructions.
*Target driven.
*Exceptional punctual and organisational skills.
*Impeccable telephone manner.
*Ability to multitask on an hourly basis.
*Capacity to work well under pressure and be able to make key decisions during crucial periods.
*Aware and due diligent in GDPR practices.
*Ability to deal with clients and colleagues at every level.
*Positive attitude with an open and friendly personality.
*Ability to act with tact and diplomacy when necessary.
*Desire to work as part of a team.

In return we offer:
*Great working conditions with a friendly and dynamic team for a highly respected, successful and organically growing facilities management business regarded as the leader in its field.
*Induction training and on-going coaching delivered by our professional trainers and Senior Management Team.
*Opportunities for company for progression.

For further info or to apply, contact us today at: [email protected]

Pay: From £13.58 per hour

Benefits:

Company pension
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in hillsborough, nir

Control Room Operator

General Operative

Team Leader

Shift Leader

Team Member

Duty Manager - Belfast

Catering Supervisor

Kitchen Manager

Warehouse Team Leader

Shift Leader

Manager

Team Leader

Team Leader

Team Leader - Front of House - Pret a Manger

Restaurant Manager

Retail Supervisor

Floor Manager

Team Lead - Security and Protection Group

Assistant Manager

Retail Customer Service

I want to receive the latest job alerts for shift leader in hillsborough, nir

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