Customer service representative Work, Jobs in Hinckley, Lec (with Salaries)

Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
12d
Customer Service Advisor
Unipart —Nuneaton
- £30,000 a year
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor
Barclays —Leamington Spa
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service & Sales Advisor
Stellantis &You —Birmingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
13d
Customer Services Assistant
ChelmsfordStarCoop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
Customer Services Assistant
Central Coop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Customer Service Representative
KRD Catering Equipment —Northampton
- £13 an hour
- Full-time
- Bilingual
- Customer service
- English
- Free parking
- Store discount
Quick apply
Customer Services & Sales Support Assistant
Nupsala Veterinary Services —Melton Mowbray
- £26,400 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
Customer Service Telephone Advisor - Coventry
Coventry Building Society —Coventry
- £28,175 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
3d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Trainee Customer Service Representative – Programme
Cheylesmore Accountants —Coventry
- Up to £12.71 an hour
- Sales
- Salesforce
- No experience needed
- Free parking
Quick apply
2h
Customer Service Advisor
SIP Industrial Products Ltd —Shepshed
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
10d
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Kinaxia Transport & Warehousing —Rugby
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
12d
Customer Service Representative
Tom White Waste Ltd. —Coventry
- From £26,941 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
Quick apply
Customer Service Specialist: Apprenticeship Programme
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave

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Customer Care Co-ordinator

Bloor Homes -
Hinckley

Apply Now

Job details

Full-time
12 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Customer service
GCSE
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Role

Customer Care
Salary

Competitive
Hours

40
Type

Maternity Cover
Closing Date

29-07-2026 at
Location

First Floor, 1 Wheatfield Way
Hinckley
Leicestershire
LE10 1YG

Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers’ needs. With your strong communication skills and patient approach, you’ll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. As a company as ambitious and caring as you are, we’ll encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits. Start a bright future with us and together we will achieve amazing things.

We are recruiting for a Customer Care Co-ordinator to be based in our East Midlands Region, based in Hinckley, LE10. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the sky’s the limit.

MAIN DUTIES

Dealing with incoming calls, post and emails relating to Customer Care.
Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
Checking and ensuring work has been carried out to the purchaser’s satisfaction.
Updating and maintaining records using Sitestream.
Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
Categorising works successfully, ensuring management of costs are minimised.
Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
Attending meetings that may be necessary in the performance of your duties.
Complying with and upholding company policies and procedures.
Undertaking any additional tasks as may reasonably be required from time to time.
Ensuring all Health and Safety aspects associated with Covid-19.

ESSENTIAL SKILLS / ATTRIBUTES

Customer service experience within an office environment.
Experience in the use of CRM software
Educated to GCSE Standard (or equivalent) including English and Maths.
Good verbal and written communication skills.
Ability to multi-task with good time management.

COMPANY BENEFITS

Scottish Widows Pension Scheme
25 days holiday entitlement (plus bank holidays)
Group Staff Discount at Triumph Motorcycles ltd.
Competitive discount on our homes (dependent upon the property and location)

So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.

Closing Date

29-07-2026 at

Apply Now

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