Banking relationship manager Work, Jobs in Holytown, Glg (with Salaries)

Relationship Centre Manager - Glasgow and Troon
Scottish Building Society —Glasgow
- Full-time
- Team management
- Financial services
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Risk & Control Manager - Business Banking
Nationwide Building Society —Glasgow
- £65,000 a year
- Full-time
- Management
- Leadership
- Communication skills
Business Banking Operations & Support Manager
Nationwide Building Society —Glasgow
- £52,800 - £60,000 a year
- Full-time
- Team management
- Recruiting
- Organisational skills
1d
Analysis & Insight Manager
Nationwide Building Society —Glasgow
- £56,000 - £60,000 a year
- Full-time
- Analysis skills
- Communication skills
- Banking
10d
Trade Finance & Foreign Exchange Product Owner
Nationwide Building Society —Glasgow
- £80,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
FX Relationship Manager
Nationwide Building Society —Glasgow
- £64,000 - £80,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
11d
BB Relationship Manager
HSBC Global Services Limited —Glasgow
- Full-time
- Hybrid work
- Customer service
- Business development
- Travel
3d
Customer Support Associate (Financial Care Team)
Nationwide Building Society —Glasgow
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
Lead Manager
Nationwide Building Society —Glasgow
- £75,000 a year
- Full-time
- Product management
- Communication skills
- Banking
10d
Business Development Manager – Aon, Corporate Risk, Scotland
Aon Corporation —Glasgow
- Hybrid work
- Sales
- Business development
- Financial services
Accounts Assistant
3R Solutions Ltd —Broxburn
- £26,500 - £28,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
Logistics Transformation - Manager/Senior Manager
Capgemini —Glasgow
- Hybrid work
- Business development
- Training & development
Operations Associate - Reconciliations / Risk Control
Morgan Stanley —Glasgow
- Full-time
- Banking
Senior Manager (Product)
Nationwide Building Society —Glasgow
- £90,000 a year
- Full-time
- Team management
- Banking
10d
Cleaning Site Manager
Churchill Group —Glasgow
- £30,000 - £33,000 a year
- Bachelor's degree
- Continuous improvement
- Driving
- Employee discount
- Sick pay
Quick apply
4d
Wealth Manager - Wealth Management
Barclays —Glasgow
Retail Bureau Manager
Eurochange —Hamilton
- £13.80 an hour
- Temporary
- Organisational skills
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
8d
Accounts Payable Supervisor
Valneva —Livingston
- £35,000 - £40,000 a year
- Full-time
- Training & development
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
Business Adviser
Nationwide Building Society —Glasgow
- £26,500 a year
- Full-time
- Organisational skills
- Communication skills
- Banking
5d
Governance & Controls Specialist
Nationwide Building Society —Glasgow
- From £50,000 a year
- Full-time
- Communication skills
- Banking
1d

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Relationship Centre Manager - Glasgow and Troon

Scottish Building Society -
Glasgow

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Health & wellbeing programme
Company pension
Referral programme
Sick pay

Qualifications

Client engagement
Continuous improvement cycles oversight
Team management
Customer relationship management
Risk management
Relationship management
Employee performance appraisals
Customer support
Financial services
Professional development mentoring
Customer interaction
Banking

Full job description

At Scottish Building Society, every role helps us achieve our purpose of Helping Generations Prosper. This is more than banking. It is about helping people feel confident about money, supporting them through big life moments and being part of a Society that is growing, changing and looking ahead. We are proud of our history, but we are building for the future using fresh ideas, better ways of working and real teamwork to make a positive difference for our members, colleagues and communities.

That is why we are looking for a member-focused Relationship Centre Manager to help lead the next chapter of our Relationship Centre service across our Glasgow and Troon branches. This is a brilliant opportunity to support savings growth, strengthen member relationships and lead colleagues to deliver excellent, personalised service every day.

Reporting to the Head of Relationship Centres, you’ll build strong relationships, maintain regular contact with members and help raise awareness of the Society’s service offering across both Glasgow and Troon. You’ll also support new member acquisition and member retention, oversee risk and quality controls to make sure they are effective and consistently applied, and provide dedicated relationship support to a portfolio of high-net-worth members.

What you’ll lead

Lead Relationship Centre colleagues across our Glasgow and Troon branches to deliver clear, simple and genuinely useful service that supports excellent member outcomes.
Support savings growth, member retention and strong relationships through proactive contact, effective portfolio management and accurate product information
Oversee day-to-day Relationship Centre activity across both branches, ensuring workflows, tasks and ELO requirements are completed accurately, on time and in line with SBS standards.
Maintain effective controls, compliance and service standards across both branches, including transactions, account openings, account maintenance, training and security checks.
Coach and develop Member Relationship Assistants through clear objectives, regular 1:1s, appraisals and ongoing support.
Understand members’ needs, recognize vulnerability or potential harm, and resolve or escalate concerns appropriately
Manage a portfolio of high-net-worth members through planned meetings, proactive contact and effective diary management.
Monitor performance, savings activity, service feedback and complaints to identify trends, manage standards and drive improvement.
Promote suitable communication channels, including online services, so members can engage with the Society in the way that works best for them.
Work collaboratively across the Society, sharing insight and supporting practical improvements that help members, colleagues and the Society prosper.

What you’ll bring

A track record of excellent member service, reflected in feedback, NPS, mystery shop and call monitoring results.
Experience supporting savings growth, member retention and simpler, clearer service experiences.
Confidence leading, coaching and developing capable, engaged and multi-skilled colleagues against clear objectives and appraisals.
Financial services experience preferred, with strong customer service skills and awareness of competitor service offerings.
A clear communicator with strong interpersonal, active listening and relationship-building skills.
Able to prioritise, multitask and deliver accurate work with pace, quality, ownership and pride.
Sound judgement, attention to detail and confident decision making, supporting positive Risk and Compliance outcomes.
A collaborative approach that supports teamwork, better ways of working and a positive, inclusive, future-ready culture.

Why join us?

At Scottish Building Society, you’ll join a growing organization with a clear purpose, ambitious plans and a genuinely human approach to financial services. If you want to lead meaningful product work, shape better savings experiences and help members feel more confident about money, we’d love to hear from you.

Benefits:

Company pension
Health & wellbeing programme
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

banking relationship manager jobs in holytown, glg

Relationship Centre Manager - Glasgow and Troon

Risk & Control Manager - Business Banking

Business Banking Operations & Support Manager

Analysis & Insight Manager

Trade Finance & Foreign Exchange Product Owner

FX Relationship Manager

BB Relationship Manager

Customer Support Associate (Financial Care Team)

Lead Manager

Business Development Manager – Aon, Corporate Risk, Scotland

Accounts Assistant

Logistics Transformation - Manager/Senior Manager

Operations Associate - Reconciliations / Risk Control

Senior Manager (Product)

Cleaning Site Manager

Wealth Manager - Wealth Management

Retail Bureau Manager

Accounts Payable Supervisor

Business Adviser

Governance & Controls Specialist

I want to receive the latest job alerts for banking relationship manager in holytown, glg

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