Senior system engineer Work, Jobs in Holytown, Glg (with Salaries)

Graduate / Entry-Level 1st Line IT Support Technician
Microman Computer Support Limited —Glasgow
- From £27,500 a year
- Weekend availability
- Microsoft Outlook
- Windows
- Travel
- Free parking
Quick apply
2d
Senior Estates Manager (Mechanical)
NHS Scotland —Clydebank
- £65,125 - £70,303 a year
- Management
- Hotel
10d
Site Engineering manager
Adaptive Group —Glasgow
- £80,000 a month
- Continuous improvement
- Team management
- Manufacturing
Quick apply
Industrial Engineering Services Lead
MTS Plus Engineering Services UK Ltd. —Glasgow
- £65,000 a year
- Schematics
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
MEP Site Manager
Taylor and Fraser —Paisley
- Full-time
- Quality control
- Mentoring
- Contracts
Quick apply
Logistics Transformation - Manager/Senior Manager
Capgemini —Glasgow
- Hybrid work
- Business development
- Training & development
Senior Quality Inspector
Euroscot Engineering Ltd —Glasgow
- £30,000 - £52,000 a year
- Full-time
- Presentation skills
- Continuous improvement
- Quality control
- Free parking
- Annual leave
Quick apply
12d
Senior Data Engineer
The Scottish Government —Glasgow
- Full-time
- Hybrid work
- Presentation skills
12d
Senior Logistics Team Member
Scottish Power —Motherwell
- Up to £42,500 a year
- Full-time
- Customer service
- Forklift
- Continuous improvement
- Annual leave
- Employee discount
9d
Senior Platform Engineer
Encompass Corporation —Glasgow
- Full-time
- Scripting
- Leadership
- Communication skills
- Employee assistance programme
8d
Lead Tooling & Automation Engineer
Scottish Environment Protection Agency —Motherwell
- £59,118 - £65,311 a year
- Full-time
- APIs
- Leadership
- Annual leave
- Employee discount
Senior Project Manager
Omexom UK —Scotland
- Microsoft Word
- Computer literacy
- Supervising experience
Senior Technical Specialist
Sky —Livingston
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
1d
Senior Planning Engineer
BAM Nuttall —Kilsyth
- Civil engineering
- Engineering
- Presentation skills
Senior QA Engineer
Arcadis —Glasgow
- Computer Science
- Databases
- Bachelor's degree
Digital Projects IM Lead
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Business development
- In-person
Senior Protection & Control Engineer
Dalkia —Glasgow
- Bachelor's degree
- Travel
- Mentoring
Senior Control System Engineer
RSE —Bellshill
- Engineering
- Programmable logic controllers
- Travel
- Employee discount
(Senior) Android App Developer
Roche —Motherwell
- English
- Travel
- Mentoring
4d
Head of HVDC Operations
Scottish Power —Motherwell
- £82,400 - £103,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Electrical Engineering
- Annual leave
- Employee discount
1d

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Graduate / Entry-Level 1st Line IT Support Technician

Microman Computer Support Limited
Glasgow

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
TCP
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
Windows
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Active Directory
Mobile devices

Full job description

Job Overview

Microman Computer Support is looking for a motivated Graduate or Entry-Level 1st Line IT Support Technician to join our friendly and growing managed service provider (MSP) team in Glasgow. This is an excellent opportunity to begin your IT career, gain hands-on experience across varied customer environments and develop with support from experienced engineers.

About Us

Microman supports organisations across a wide range of industries. As an MSP, we act as an outsourced IT team for multiple customers, providing responsive day-to-day support alongside telecoms, networking, CCTV, audio visual and mobile signal solutions. You will therefore gain exposure to different users, systems and business environments.

Responsibilities

Act as a first point of contact for customer IT queries by telephone, email and the service desk.
Log, categorise, prioritise and update support tickets, keeping customers informed throughout.
Triage and resolve common Windows, Microsoft 365, email, printer, application and hardware issues using remote support tools.
Assist with user account administration, password resets, device setup, onboarding and offboarding.
Carry out basic network troubleshooting, including Wi-Fi, connectivity, TCP/IP, DNS and DHCP issues.
Work within agreed service levels and recognise when an issue needs urgent attention.
Escalate incidents to 2nd or 3rd line engineers with clear notes, troubleshooting steps and relevant evidence.
Maintain accurate ticket records, technical notes and customer documentation.
Support equipment preparation, installations and occasional customer site visits alongside senior engineers.
Build your technical knowledge through structured learning, coaching and exposure to varied customer environments.

You will communicate with both technical and non-technical users, taking ownership of straightforward issues and asking for support when required. We value a calm, helpful approach and clear customer communication as highly as existing technical experience.

You will follow service desk processes, information security requirements and data protection legislation at all times.

The role is primarily office and service desk based in Glasgow, with occasional customer site visits and project support. Some UK-wide travel may be required.

This is a full-time, permanent role, Monday to Friday, with occasional weekend work where required.

What We're Looking For

You may be a recent graduate, college leaver, apprentice or career starter with an IT-related qualification, home-lab experience, volunteering, work experience or a strong demonstrable interest in technology. Previous MSP or commercial service desk experience is welcome but not essential.

Friendly, professional communication and a confident telephone manner.
Ability to explain technical steps clearly to non-technical users.
A logical troubleshooting approach, curiosity and willingness to learn.
Good organisation, attention to detail and the ability to manage several tickets with guidance.
A customer-focused attitude and willingness to take ownership.
Ability to work both independently and collaboratively as part of a support team.

Useful Technical Knowledge

Windows 10/11 and common desktop applications.
Microsoft 365, Outlook and Teams.
Basic user and group administration in Active Directory or Microsoft Entra ID.
Fundamental networking concepts such as IP addressing, DNS, DHCP and Wi-Fi.
PC hardware, peripherals and mobile devices.
Any exposure to ticketing systems, remote support tools, Intune, Azure or cybersecurity fundamentals.

We do not expect you to know everything on day one. Training and guidance will be provided; attitude, communication and a genuine interest in developing an IT support career are key.

A full, clean, UK driving licence is preferred.

Pay: From £27,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

senior system engineer jobs in holytown, glg

Graduate / Entry-Level 1st Line IT Support Technician

Senior Estates Manager (Mechanical)

Site Engineering manager

Industrial Engineering Services Lead

MEP Site Manager

Logistics Transformation - Manager/Senior Manager

Senior Quality Inspector

Senior Data Engineer

Senior Logistics Team Member

Senior Platform Engineer

Lead Tooling & Automation Engineer

Senior Project Manager

Senior Technical Specialist

Senior Planning Engineer

Senior QA Engineer

Digital Projects IM Lead

Senior Protection & Control Engineer

Senior Control System Engineer

(Senior) Android App Developer

Head of HVDC Operations

I want to receive the latest job alerts for senior system engineer in holytown, glg

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