Service associate Work, Jobs in Hook, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Loss Prevention Officer
TK Maxx —Basingstoke
- Full-time
- Employee assistance programme
- Employee discount
Mortgage Administrator
PJK Associates Ltd —Camberley
- £15 - £16 an hour
- Part-time
- Customer service
- Microsoft Office
- Financial services
- Free parking
Quick apply
8d
Sales Administrator/Analyst
Rehlko —Hook
- Full-time
7d
Sales Associate
Ernest Jones —Camberley
- £12.71 an hour
- Part-time
- Employee discount
Medical Call Handler
The Cambridge Practice —Aldershot
- From £24,784.50 a year
- Full-time
- Administrative experience
- Office experience
- Health & wellbeing programme
- Sick pay
Quick apply
14d
Sales Assistant
Nobody's Child —Windsor
- £13.45 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
4h
Multi-Drop Delivery Associate
SKGROUPCOURIERS LTD —Reading
- From £450 a day
- Full-time
- Customer service
- Driving
- Warehouse experience
Quick apply
4h
RAFAKidz Odiham Nursery Administrator
RAFAKidz —Odiham
- £13.21 an hour
- Part-time
- SharePoint
- IT
- School
- Employee discount
- Referral programme
5d
Executive Assistant (12 month FTC)
BD —Winnersh
- £27,600 - £42,075 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Microbiology Analyst (4 on 4 off rota)
South East Water —Farnborough
- £20,435.20 a year
- Part-time
- Computer literacy
- Laboratory experience
- Annual leave
1d
Full Time Sales Associate
Whibleys The Jewellers LTD —Guildford
- From £12.71 an hour
- Full-time
- Sales
- In-person
- Employee discount
Quick apply
5d
Laboratory Analyst
Ecolab Inc. —Andover
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Employee stock purchase plan
Buyer
Gulfstream Aerospace —Farnborough
- Full-time
- Bachelor's degree
- No degree
- Travel
6d
Senior Associate - Court of Protection
Penningtons Manches Cooper LLP —Basingstoke
- Full-time
- Microsoft Office
- In-person
- Communication skills
1d
Associate UK Payroll Specialist
cloudpay —Andover
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Bereavement leave
4h
Senior Associate Physiotherapist
Therapies On Thames —Alton
- £45 - £50 an hour
- Part-time
- Anatomy knowledge
- Patient care
- Medical terminology
Quick apply
Accounts Receivable Admininstrator - GB
DeLaRue NewCo Ltd GBR DRBGB —Basingstoke
- Communication skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

service associate jobs in hook, ham

Contact Centre Associate

Arrears & Collections Associate

Loss Prevention Officer

Mortgage Administrator

Sales Administrator/Analyst

Sales Associate

Medical Call Handler

Sales Assistant

Multi-Drop Delivery Associate

RAFAKidz Odiham Nursery Administrator

Executive Assistant (12 month FTC)

Microbiology Analyst (4 on 4 off rota)

Full Time Sales Associate

Laboratory Analyst

Buyer

Senior Associate - Court of Protection

Associate UK Payroll Specialist

Senior Associate Physiotherapist

Accounts Receivable Admininstrator - GB

JUNIOR SALES ADVISOR

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