Senior advisor Work, Jobs in Hook Norton, Oxf (with Salaries)

Senior Customer Service Advisor
Barclays —Witney
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Senior HR Officer
University of Oxford —Oxford
- £35,681 - £45,212 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Recruiting
- Annual leave
1d
Regional Fire, Health & Safety and Business Resilience Manager
CompassRock International —Oxford
- £75,000 - £80,000 a year
- No degree
- Travel
- Leadership
- Sick pay
Quick apply
Registrar
University of Oxford —Oxford
5d
HR Business Partner
OneSchool Global United Kingdom —Warwick
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Human resources
- Free parking
- Annual leave
10d
HR Business Partner
Oxford Nanopore Technologies —Oxford
- Full-time
- Oracle
- Microsoft Office
- Continuous improvement
4d
Senior Contract Manager
GE Aerospace —Cheltenham
- Full-time
- Project management
- Contracts
9d
Programme Manager - HMP Long Lartin
Ministry of Justice —Evesham
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Team management
- Annual leave
9d
Principal HubSpot Consultant
BabelQuest —Oxford
- Weekend availability
- Hybrid work
- Annual leave
- Flexible schedule
Boots Beauty Specialist (Multi Category)
Boots —Oxford
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Information Systems Auditor
National Grid —Warwick
- Up to £70,000 a year
- AI
- Analytics
Group Reward Director
Oxford University Press —Oxford
- Hybrid work
- Leadership
- Employee discount
Senior HSW Advisor
Ferrovial Construction —Brackley
- Full-time
- Civil engineering
- Heavy lifting
- Continuous improvement
Category Manager
DCS Group (UK) Ltd —Banbury
- Hybrid work
- Data analysis skills
- Analysis skills
Quick apply
Head of Strategy
NFU Mutual —Stratford-upon-Avon
- Full-time
- No degree
- Financial services
- Business
- Annual leave
- Employee discount
12d
HVDC Procurement Business Partner
National Grid —Warwick
- Up to £60,000 a year
- Data analysis skills
- Analysis skills
- Organisational skills
4d
Senior HR Advisor
Oxford Health NHS Foundation Trust —Oxford
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Master's degree
- Databases
- Annual leave
- Employee assistance programme
1d
Showroom Sales Manager
Bathroom Showroom —Bicester
- Full-time
- Sales
- Business development
- Annual leave
- Employee assistance programme
Account Director
Mitie —Oxford
- Continuous improvement
- No degree
- Contracts
Head of Commercial Support
Oxford University Press —Oxford
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Analytics
- Employee discount
9d

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senior advisor jobs near hook norton, oxf

Senior Customer Service Advisor

Barclays -
Witney

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 20/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000120840

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior advisor jobs in hook norton, oxf

Senior Customer Service Advisor

Senior HR Officer

Regional Fire, Health & Safety and Business Resilience Manager

Registrar

HR Business Partner

HR Business Partner

Senior Contract Manager

Programme Manager - HMP Long Lartin

Principal HubSpot Consultant

Boots Beauty Specialist (Multi Category)

Information Systems Auditor

Group Reward Director

Senior HSW Advisor

Category Manager

Head of Strategy

HVDC Procurement Business Partner

Senior HR Advisor

Showroom Sales Manager

Account Director

Head of Commercial Support

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