Reservations Agent
The Reserve Chester Zoo —Chester
- £27,000 a year
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Service Colleague (Express)
ASDA —Chester
- £13.10 - £15.64 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
11d
Food & Beverage Assistant - Afternoon Tea (Fixed Term Contract)
The Chester Grosvenor —Chester
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
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NEXT —Chester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
12d
Supervisor
Cafe Barbette —Chester
- £13.20 - £16.20 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
Food & Beverage Assistant Manager
Chester Zoo —Chester
- £30,750 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Waiter / Waitress Fixed Term
The Chester Grosvenor —Chester
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- Hospitality
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- Employee discount
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IQVIA —Denbighshire
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Leisure Club Manager
Valor Hospitality —Chester
- £16.16 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Volvo Sales Executive
Sytner Volvo Chester —Chester
- Weekend availability
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- Employee discount
Assistant Restaurant Manager - Spa
Carden Park Hotel —Chester
- £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
11d
General Manager - New Club Opening
Slazenger Padel Clubs —Ellesmere Port
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Quick apply
Sales Executive
Lookers —Chester
- £25,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
Quick apply
Assistant Club Manager - New Club Opening
Slazenger Padel Clubs —Ellesmere Port
- Weekend availability
- Continuous improvement
- Organisational skills
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Quick apply
Full Time Finance Assistant - Brio Leisure
Brio Leisure —Chester
- £25,185 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Category Buying Manager - Chilled & Fresh
Iceland —Deeside
- Full-time
- Leadership
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Retail Sales Advisors (full and part-time hours)
Suit Direct —Liverpool
- From £12.71 an hour
- Part-time
- In-person
- Communication skills
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- Annual leave
- Employee discount
Quick apply
5d
Category Buying Manager - Grocery
Iceland —Chester
- Full-time
- Leadership
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4d
Lottery Canvasser - Chester
Hope House Children's Hospice —Chester
- Weekend availability
- Sales
- Customer service
- Hospice
- Flexible schedule
Quick apply
Leisure Receptionist
Village Hotels - St Davids - Leisure / Spa —Ewloe
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
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Quick apply
10d

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Reservations Agent

The Reserve Chester Zoo -
Chester

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Job details

Permanent
£27,000 a year
12 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service
Organisational skills
Communication skills
Hotel experience

Full job description

Reservations Agent

£27,000

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

We are seeking a friendly, organised, and detail-oriented Reservations Agent to join our team. You will be responsible for handling room reservations and ensuring guests receive accurate information and excellent service from their first point of contact.

With this role ou may be required to assist in Food & Beverage, Front Office or other departmnets during quieter times.

Key Responsibilities

Handle guest reservations via phone, email, and online systems
Accurately enter, modify, and cancel bookings in the property management system
Provide information on room types, rates, packages, and hotel services
Maximise revenue through upselling and promoting special offers
Respond promptly to guest enquiries and special requests
Liaise with Front Office, Sales, and Housekeeping to ensure smooth operations
Maintain accurate records and follow hotel policies and procedures
Support with billing for corporate and group rooms

What We’re Looking For

Previous experience in hotel reservations or front office (preferred but not essential)
Strong communication and customer service skills
Good attention to detail and organisational skills
Confident using reservation systems and basic computer applications
Ability to work well under pressure and manage multiple tasks
Flexible availability, including weekends

Troo Benefits

Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

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Refine Your Search

membership sales jobs in hoole, chs

Reservations Agent

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Leisure Receptionist

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Reservations Agent

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