Head of customer service Work, Jobs in Horbury, Wyk (with Salaries)

Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
- £25,610.65 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
9d
Desk Based Account Manager
Genuit Group —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Customer Service Team Leader
Leger Shearings Group —Rotherham
- £32,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
Learning and Events Officer
Holocaust Centre North —Huddersfield
- From £15,736.50 a year
- Part-time
- Customer service
- Presentation skills
- In-person
Quick apply
14d
Senior Breakdown Controller
Kelling Group Limited. —Normanton
- £31,500 a year
- Monday to Friday
- Customer service
- Maintenance
- Organisational skills
- Life insurance
- Referral programme
Quick apply
Customer Resolution & Safeguarding Lead
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
9d
Business Development Executive
Tes Global —Sheffield
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Emerging Talent & Careers Coordinator
Jet2.com and Jet2holidays —Leeds
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Presentation skills
- Employee discount
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Software troubleshooting
- Customer service
Quick apply
7d
Credit Control Manager
Taskmaster Resources LTD —Leeds
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Ecommerce & Website Manager
EasyBathrooms —Wakefield
- £45,000 - £50,000 a year
- Full-time
- Sales
- Data analysis skills
- Master's degree
- Free parking
- Work from home
Quick apply
5d
Chef de Partie
CAFE VIE the bistro —Ossett
- £34,000 - £35,000 a year
- Weekend availability
- Culinary experience
- Cooking
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Senior Land and Partnerships Manager
Keepmoat Homes —Doncaster
- Full-time
- Leadership
- Negotiation
- Employee assistance programme
- Employee discount
Pub Manager / Bar Operator
Amber Taverns Ltd —Huddersfield
- £35,000 - £40,000 a year
- Full-time
- Bar
- Driving
- In-person
Quick apply
7d
Customer Service Advisor- 12 Month Fixed Term Contract
Yorkshire Building Society —Wakefield
- £11,200 a year
- Customer service
- Financial services
13d
Sales Manager (Dental Sales & Customer Service)
Target Dental —Otley
- £35,500 - £36,500 a year
- Full-time
- CRM software
- In-person
- Employee discount
- Gym membership
Quick apply
8d
Internal Communications Lead
Zenith —Leeds
- £30,000 - £35,000 a year
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Area Care Manager
Helping Hands —Leeds
- £55,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
People & Service Team Leader
River Island —Wakefield
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Store Manager
Capital (Hair & Beauty) Ltd. —Leeds
- £29,000 a year
- Weekend availability
- Management
- Sales
- Business development
- Free parking
- Store discount
Quick apply
5d

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head of customer service jobs near horbury, wyk

Customer Service Representative

YPP Lettings & Management Company Limited -
Leeds

Quick apply

Job details

Permanent | Part-time
£25,610.65 a year
9 days ago

Benefits

Company pension
Company events
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Multilingual
Sales
Customer service
GCSE
Maintenance
Administrative experience
Organisational skills

Full job description

YPP is an incredibly vibrant and rapidly expanding business, with its head office located in Leeds. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation. If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you.

We are currently seeking a Customer Service Representative who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.

In return for our employees' hard work and dedication, we offer develop opportunities and some great workplace benefits, including birthday leave, work anniversary vouchers, team events and much more.

The successful candidate will fully embrace our visionary policy of "Through creating vibrant communities, we will regenerate locations and actively contribute to the growth of local economies." Furthermore, they will wholeheartedly embrace our mission “We are passionate about delivering thriving, safe communities in exciting locations for all residents”.

At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.

Join us as we continue to make a positive impact and create extraordinary experiences together.

Job title: Customer Service Representative

Location: Leeds LS1/LS2

Terms: Part-time, Perm (4 days per week)

Starting Salary: £25,610/65 FTE

About the role:

Discover the YPP Difference: We stand out from other lettings agencies by placing a strong emphasis on exceptional customer service and building meaningful relationships with our diverse tenants from around the world who are searching for their perfect home.

As our Customer Service Representative, you will be the welcoming face of YPP, serving as the first point of contact for tenants, investors, contractors, and visitors. Your role is vital in ensuring the smooth daily operations of our business.

Working closely with our experienced Community Manager, Lettings Managers, Maintenance and Marketing teams, as well as our dedicated Lettings Consultants, you will enjoy a collaborative work environment where everyone plays a crucial part in our success.

Daily duties include:

Meeting and greeting tenants and other visitors to ensure all receive a warm welcome
Answering and forwarding phone calls;
Liaising with the Lettings, Marketing, Maintenance (including cleaners) and Management teams for smooth management and running of the building;
Assisting with initial issues and queries raised by current tenants to ensure they are dealt with efficiently and directed to the responsible team members;
Daily walk around of the building communal spaces;
Building safety/ compliance checks;
Keeping the building entrance, office and communal areas clean, tidy and fully stocked (if required);
Reporting of communal maintenance issues;
Assisting in organising and participating in events
Help with delivery and setup of Grab & Go breakfast
Handling confidential information, including tenancy agreements and copies of personal identification documents;
Conduct Mid-term/ end of tenancy inspections; and
General administrative duties where required.

Essential Requirements:

Well organised, self-motivated and efficient;
Friendly, positive attitude and polite;
A working knowledge of computer packages, including word and excel; and
Able to deal with difficult clients/customers.
Previous customer service experience

Desirable Requirements:

Multilingual

Join YPP and experience a role that goes beyond sales. Be part of a team that prioritizes outstanding customer service, building relationships, and creating a welcoming home for tenants from all walks of life.

Job Types: Part-time, Permanent

Pay: £25,610.65 per year

Benefits:

Company events
Company pension
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in horbury, wyk

Customer Service Representative

Desk Based Account Manager

Customer Service Team Leader

Learning and Events Officer

Senior Breakdown Controller

Customer Resolution & Safeguarding Lead

Business Development Executive

Emerging Talent & Careers Coordinator

Senior Technical Support Advisor

Credit Control Manager

Ecommerce & Website Manager

Chef de Partie

Senior Land and Partnerships Manager

Pub Manager / Bar Operator

Customer Service Advisor- 12 Month Fixed Term Contract

Sales Manager (Dental Sales & Customer Service)

Internal Communications Lead

Area Care Manager

People & Service Team Leader

Store Manager

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