Data governance lead Work, Jobs in Horsham, Wsx (with Salaries)

Customer Experience Lead
British Airways —Gatwick Airport
- £47,000 - £51,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Continuous improvement
- Employee discount
1d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Data & Systems Lead (4 days from home)
LRG —Worthing
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
9d
Training Manager
Tigerlily Training —Hassocks
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
Group Data & Analytics Lead
Clevry —Brighton
- £72,000 - £84,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- SQL
Quick apply
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
Co-ordinator
Carers Support West Sussex —Horsham
- £34,198 a year
- Hybrid work
- CRM software
- Supervising experience
- Travel
- Annual leave
- Work from home
11d
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
10d
Information Governance Lead / Document Control Manager
Costain —Brighton
- Full-time
- Microsoft Office
- Travel
- Communication skills
4d
Quality Compliance Officer
Meath Epilepsy Charity —Godalming
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Director, Strategic Sourcing
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Work from home
12d
Virgin Red Manager
Virgin Atlantic —Crawley
- Hybrid work
- Management
- Analysis skills
- Presentation skills
People Services Compliance Lead
Octavius Infrastructure —Reigate
- Full-time
- Hybrid work
- IT
- Annual leave
Specialist Operations Manager - Children and Young People
Aspens Charities —Littlehampton
- £17.13 an hour
- Full-time
- Hybrid work
- Management
- Education
- Driving
- Paid training
- Employee assistance programme
Quick apply
3d
Quality And Risk Analyst
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
13d
Financial Controller - Care Division
Splendid Healthcare Head Office - Tylden House —Horsham
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- ERP systems
- Employee assistance programme
- Employee discount
13d
Lead, Operational Excellence & Transformation Manager (12 Month FTC)
McLaren Racing —Woking
- Full-time
- Hybrid work
- Continuous improvement
- Life insurance
Quick apply
Professional Services Consultant - ICE
Clinisys —Woking
- Remote
- Customer service
- SQL
- Project management
Business Risk Manager, Operations Lead
Schroders —Horsham
- Full-time
- Analysis skills
- Travel
- Financial services
Professional Services Consultant (ICE)- 12 Month FTC
Clinisys —Woking
- Remote
- Customer service
- Java
- Project management

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Customer Experience Lead

British Airways -
Gatwick Airport

Apply Now

Job details

Full-time | Fixed term contract
£47,000 - £51,000 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Employee discount
Car scheme

Qualifications

Hospitality
Bachelor's degree
Continuous improvement
Organisational skills
Communication skills

Full job description

BA Euroflyer

This is your chance to become part of the newest airline within the British Airways family.

BA Euroflyer was launched in 2022, serving a short-haul network of some of Europe’s most popular destinations from London’s Gatwick Airport.

It’s an exciting and fast-paced life when you’re working in one of the world’s most important travel hubs, and you’ll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Euroflyer is yours to make.

This is an airline where you’ll be able to create a real impact, right from the moment you join us.

The role:

Customer Experience Lead

Salary: £47,000 - £51,000

Our Customer team is responsible for shaping and improving the end-to-end journey for BA Euroflyer customers. Using customer insight, operational performance and cross-functional collaboration, the team delivers initiatives that enhance satisfaction, strengthen loyalty and support the airline's strategic objectives.

What you’ll do:

Lead the delivery and continuous improvement of the BA Euroflyer customer experience strategy.
Use customer insight, feedback and performance data to identify opportunities and drive measurable improvements.
Own and deliver customer-focused projects and initiatives that enhance the end-to-end customer journey.
Build strong relationships across operational, commercial and supplier teams to ensure customer priorities are embedded in decision-making.
Manage customer governance activities, performance reviews and service standards to support consistent delivery of a premium customer experience.
Act as a customer advocate, bringing the voice of the customer into key business discussions and decisions.

What you’ll bring to British Airways:

A passion for delivering exceptional customer experiences and driving continuous improvement.
Strong stakeholder management and influencing skills, with the ability to engage and align diverse teams.
A data-led approach, using customer insight and performance metrics to identify issues and opportunities.
Excellent communication and presentation skills, with the ability to translate complex information into clear actions.
Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
A proactive, collaborative mindset with the confidence to challenge and drive change.

Your experience:

Experience in customer experience, customer insight, service delivery, product, commercial or operational environments.
A track record of delivering customer-focused improvements, projects or change initiatives.
Experience analysing customer feedback, satisfaction metrics and operational performance data.
Experience working with multiple stakeholders and influencing outcomes across teams.
Experience managing supplier or partner relationships and holding teams accountable for performance.
Previous experience within aviation, travel, hospitality, retail or other customer-centric industries would be advantageous.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. You will also receive many other perks such as Voluntary Private Healthcare, Cycle to Work, Electric Car Scheme, BA Euroflyer Pension Scheme, Free Eye Test, Access to Perks at Work, Travel Industry discounts and many more!

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Apply Now

Refine Your Search

data governance lead jobs in horsham, wsx

Customer Experience Lead

Governance Lead

HR Data & Systems Lead (4 days from home)

Training Manager

Group Data & Analytics Lead

Senior Reward Specialist - 12 month Fixed Term Contract

Co-ordinator

Associate Director- Programme Delivery

Information Governance Lead / Document Control Manager

Quality Compliance Officer

Director, Strategic Sourcing

Virgin Red Manager

People Services Compliance Lead

Specialist Operations Manager - Children and Young People

Quality And Risk Analyst

Financial Controller - Care Division

Lead, Operational Excellence & Transformation Manager (12 Month FTC)

Professional Services Consultant - ICE

Business Risk Manager, Operations Lead

Professional Services Consultant (ICE)- 12 Month FTC

I want to receive the latest job alerts for data governance lead in horsham, wsx

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