Security operations engineer Work, Jobs in Horwich, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
11d
Director of Engineering & Industrial Operations
SICCO Engineering & Industrial Solutions Ltd —Manchester
- £95,000 - £125,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Flexitime
Quick apply
13d
Senior Infrastructure Engineer - Projects
Dataspire Solutions Ltd —Manchester
- £50,000 - £59,000 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- In-person
- Free parking
- Annual leave
Quick apply
Operations Manager - Major Projects & Export
Mabey Hire —Ashton-in-Makerfield
- Full-time
- Organisational skills
- Communication skills
- School
Quick apply
5d
Operations Engineer
ADI UK Ltd —Preston
- £26,500 - £30,000 a year
- Weekend availability
- Schematics
- Engineering
- No degree
Quick apply
2d
Head of Manufacturing and Engineering
Tangerine Group —Lytham
- Up to £75,000 a year
- Continuous improvement
- Budgeting
- Manufacturing
Manufacturing Operations Engineer- UK
Kidde-Fenwal LLC —Preston
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
2d
Operations Support Engineer
The Pilot Group —Manchester
- £35,000 a year
- Full-time
- Assembly
- Continuous improvement
- Warehouse experience
- Free parking
Quick apply
Project Manager
Kindeva Drug Delivery Careers —Clitheroe
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Project manager - Manchester
Island Marketing Ltd —Manchester
- £45,000 - £50,000 a year
- Civil engineering
- Engineering
- Project management
Quick apply
Security & Infrastructure Operations Centre (SIOC) Engineer
UBDS Group —Manchester
- Rotating shift
- Analysis skills
- Communication skills
Quick apply
Fire Operations Response Engineer
GMCA —Manchester
- £39,152 - £42,839 a year
- Hybrid work
- No degree
Workshop Engineer
KION Group AG —Bolton
- Overtime
- Customer service
- Computer literacy
- Annual leave
- Referral programme
Principal Product Designer
On the Beach —Manchester
- Hybrid work
- Annual leave
- Work from home
Project Manager
Element Materials Technology —Warrington
- PMP
- Continuous improvement
- Employee discount
- Referral programme
Project Manager - Nuclear Measurement Systems
Mirion —Warrington
- Full-time
- PMP
- Engineering
- Bachelor's degree
Quick apply
Project Manager (Highways)
Bethell Construction Ltd —Kearsley
- Full-time
- Civil engineering
- Writing skills
- Engineering
DSO Engagement and Operation Engineer
ENWL —Manchester
- £54,978 - £61,311 a year
- Engineering
- Continuous improvement
- Electrical Engineering
- Annual leave
- Employee assistance programme
Product Group Engineering Lead
AIS —Skelmersdale
- Up to £60,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
Project Manager (Water Sector)
Bethell Construction Ltd —Kearsley
- Full-time
- Civil engineering
- Writing skills
- Engineering

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

11 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

security operations engineer jobs in horwich, gtm

Product Specialist/Support Engineer (entry level)

Director of Engineering & Industrial Operations

Senior Infrastructure Engineer - Projects

Operations Manager - Major Projects & Export

Operations Engineer

Head of Manufacturing and Engineering

Manufacturing Operations Engineer- UK

Operations Support Engineer

Project Manager

Project manager - Manchester

Security & Infrastructure Operations Centre (SIOC) Engineer

Fire Operations Response Engineer

Workshop Engineer

Principal Product Designer

Project Manager

Project Manager - Nuclear Measurement Systems

Project Manager (Highways)

DSO Engagement and Operation Engineer

Product Group Engineering Lead

Project Manager (Water Sector)

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