Career advisor Work, Jobs in Houghton Le Spring, Twr (with Salaries)

Workshop Controller
Pulman Group —Durham
- From £40,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Advisor
Boots —North Shields
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Customer Advisor
Vertu Motors —Gateshead
- £26,436.00 - £27,476.80 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Sales Advisor - B2B
ResQ —Seaham
- £25,610.65 a year
- Full-time
- Sales
- Free parking
- Employee discount
3d
Trainee Dispenser
Boots —South Hetton
- £16 an hour
- Full-time
- No experience needed
- Travel
- IT
- Employee assistance programme
- Employee discount
Sales Advisor
FlooringSuperstore.com —Birtley
- Up to £44,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
2d
Dispenser
Boots —South Hetton
- £16 an hour
- Full-time
- Travel
- IT
- Employee assistance programme
- Employee discount
Customer Hub Advisor (Compressed/Weekend Shift)
Ocado Retail —Sunderland
- £26,184 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Events Coordinator
Dakota Hotels —Newcastle upon Tyne
- £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Retail Sales Advisor - 20 Hours
DFS —Sunderland
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Customer Hub Advisor (Late Shift)
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Sales Advisor
Hotel Chocolat —Newcastle upon Tyne
- £13.05 an hour
- Hotel
- Café
- Employee discount
1d
Reward Advisor
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Annual leave
3d
Inbound Sales & Service Advisor
Clearanswer —Middlesbrough
- £23,829 - £24,936 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Fitness Manager
Bannatyne —Durham
- £14 an hour
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Sales Advisor
Bodypower Sports plc Fitness Superstore —Gateshead
- £12.75 an hour
- Part-time
- Bilingual
- Sales
- Merchandising
- Free parking
- Employee discount
Quick apply
13d
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Service Plan Sales Coordinator
Vertu Motors —Gateshead
- £25,776.00 - £29,216.78 a year
- Full-time
- Hybrid work
- Sales
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
Retail Sales Advisor - North Shields
Oak Furnitureland —North Shields
- £43,000 - £46,100 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme

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Workshop Controller

Pulman Group -
Durham

Quick apply

Job details

Permanent | Full-time
From £40,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Annual leave
Company pension
Company events

Qualifications

Customer service
Organisational skills
Leadership
Communication skills
Mechanical knowledge
Time management

Full job description

Workshop Controller
Pulman Volkswagen Durham
Basic Salary: £40,000 + Monthly Bonus Scheme

Join the Pulman Family

Are you an experienced Workshop Controller or Senior Technician looking for your next challenge? Do you thrive in a fast-paced automotive environment where customer satisfaction, efficiency, and team development are at the heart of everything you do?

At Pulman, we are proud to be the only family-owned Volkswagen Group retailer in the North East, representing Volkswagen, SEAT, CUPRA, Škoda, Volkswagen Commercial Vehicles, VWFS Rent-a-Car, and National Vehicle Solutions (NVS).

With over 260 colleagues across the Group, we have built a reputation for delivering exceptional customer service while creating a supportive and rewarding workplace where our people can develop and succeed.

What We Offer

Basic salary of £40,000
Monthly bonus scheme
25 days annual leave plus bank holidays
Company pension scheme
Death in service benefit
Free uniform
Complimentary eye tests, dental check-ups and flu vaccinations
Manufacturer and industry-leading training programmes
Excellent career progression opportunities within the Pulman Group
Supportive, family-oriented working environment

The Role

As Workshop Controller, you will play a pivotal role in maximising workshop productivity, efficiency, and profitability while ensuring the highest standards of customer service and vehicle repair quality.

Key responsibilities include:

Managing and coordinating workshop workflow to maximise technician productivity and workshop efficiency
Planning labour resources effectively to ensure optimum utilisation and performance
Monitoring workshop performance against key performance indicators (KPIs)
Driving first-time fix rates and quality standards across all repairs and servicing activities
Ensuring the CitNOW Electronic Vehicle Health Check (EVHC) process is fully utilised to identify and maximise upselling opportunities
Supporting technicians and providing technical guidance where required
Working closely with Service Advisors, the Service Manager, and wider Aftersales team to ensure seamless customer journeys
Maintaining compliance with manufacturer, retailer, health and safety, and industry standards
Managing workshop loading and scheduling to meet customer expectations and operational targets
Leading, motivating, and developing a team of technicians to achieve outstanding results
Delivering an exceptional customer experience at every stage of the aftersales process

About You

To be successful in this role, you will have:

Previous experience as a Workshop Controller, Senior Technician, or similar automotive leadership role
Strong mechanical and technical knowledge within the motor trade
Excellent organisational and time management skills
Proven ability to manage workshop efficiency and productivity
Strong communication and customer service skills
Experience leading and motivating technical teams
A proactive and solution-focused approach
High attention to detail and commitment to quality workmanship

Desirable:

MOT Tester qualification
Experience working within Volkswagen Group brands
Knowledge of manufacturer systems and aftersales processes
Experience using CitNOW and EVHC platforms

Why Pulman?

At Pulman, our people are our greatest asset. We invest in training, development, and career progression, creating opportunities for colleagues to build long-term, successful careers within our business.

If you're passionate about automotive excellence, workshop performance, and delivering outstanding customer experiences, we'd love to hear from you.

Apply today and become part of the Pulman family at our Volkswagen dealership in Durham.

Pay: From £40,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

career advisor jobs in houghton le spring, twr

Workshop Controller

Customer Advisor

Customer Advisor

Sales Advisor - B2B

Trainee Dispenser

Sales Advisor

Dispenser

Customer Hub Advisor (Compressed/Weekend Shift)

Events Coordinator

Retail Sales Advisor - 20 Hours

Contact Centre Service Advisor - Newcastle

Customer Hub Advisor (Late Shift)

Sales Advisor

Reward Advisor

Inbound Sales & Service Advisor

Fitness Manager

Sales Advisor

Stocktaker

Service Plan Sales Coordinator

Retail Sales Advisor - North Shields

I want to receive the latest job alerts for career advisor in houghton le spring, twr

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