Insurance claims Work, Jobs in Hounslow, Eng (with Salaries)

Claims Officer
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Hybrid work
- Computer literacy
- Analysis skills
- Computer skills
- Employee assistance programme
- Life insurance
Quick apply
Accounts Assistant
Alexanders Group —London
- £30,000 - £35,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- In-person
- Free parking
Quick apply
Claims Executive - On Hire Team
Sovereign Automotive —Epsom
- From £27,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
14d
Intelligence and Investigations Specialist (London)
NetWatch Global —London
- £28,000 - £32,500 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Risk Insurance & Business Continuity Intern
Suntory Oceania —London
- Microsoft Powerpoint
- Microsoft Word
- Spanish
14d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Claims Operations Analyst
CFC —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
DOMESTIC ABUSE REFUGE ADVOCATE
I Choose Freedom —Farnborough
- £25,291.00 - £26,227.50 a year
- Full-time
- Conflict management
- Data entry
- Organisational skills
- Free parking
- Sick pay
Quick apply
Injury and Medical Claims Paralegal - London Bridge
Anthony Gold Solicitors —London
- Communication skills
- Employee discount
- Life insurance
Software Test Analyst (IDIT/Guidewire) – Insurance Transformation
Vantage Point —London
- Hybrid work
- Travel
- Communication skills
Client Service Delivery specialist - Group Risk & Healthcare
Aon Corporation —Farnborough
- Full-time
- Hybrid work
- Presentation skills
- Work from home
Claims Handler
Gallagher —London
- Microsoft Word
- Employee stock purchase plan
- Life insurance
Operations Manager - Insurance Restoration and Reinstatement
BELFOR UK Ltd —South London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Business development
Quick apply
10d
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Claims Quality Assurance Analyst
Hiscox —London
- Full-time
- Hybrid work
- Communication skills
Medical Underwriting Assistant
SCOR —London
Claims Adjuster – Product Recall & Crisis Management
AXA —London
- Continuous improvement
Assistant Underwriter, Terrorism & Political Violence
Munich Re Specialty - Global Markets —London
- Full-time
- Hybrid work
- Writing skills
- School
Major Loss Claims Handler - Catastrophic Injury
Hastings Direct —London
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Annual leave
Tusker Insurance Operations Case Handler 12 Month FTC - Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills

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Claims Officer

Neilson Financial Services -
Windsor

Quick apply

Job details

£30,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Computer literacy
Stakeholder liaison
Process improvement
Case record updates
Internal department liaison
Insurance claims handling experience
Analysis skills
Computer skills
Customer support
Financial services
Customer interaction
Medical terminology
Communication skills

Full job description

Start Date: 14th September 2026

Hybrid (after training)

Starting Salary: £30,000

The Claims Officer performs all core activities within the team, demonstrating dedication, a detail-oriented approach and providing outstanding and memorable service to claimants. The Claims officer is responsible for efficiently processing and managing life insurance claims, ensuring our policyholders receive timely and accurate support during difficult times. The Officer deals with all claims fairly and promptly and in accordance with regulatory requirements and business values and plays a critical role in upholding our commitment to exceptional customer service.

Main Duties & Responsibilities:

Personally handle all aspects of the Claims process, liaising with Customers, internal teams, and external stakeholders as necessary
Effectively utilise all available methods of communication (Email, Telephone, workflow systems)
Ensure all logs are updated accurately and on time
Plan, organise and prioritise workloads to meet agreed service levels
Assess the individual set of circumstances to each case assigned
Liaise with the customer on an on-going basis (both by phone and through written correspondence) keeping them informed of the progress of the case
Liaise with other business areas where relevant and maintain records of all correspondence, decisions, and rationale
Manage and liaise with external stakeholders where appropriate as well as compiling case files and relevant information required
Keeping up to date with product knowledge
Providing feedback to other teams in the business and within the team
Proactively review/challenge current processes and suggest ways to improve the customer journey

Knowledge & Experience:

Minimum requirements

2+ years’ experience in insurance claims handling
Excellent communication and interpersonal skills, with a demonstrated ability to correspond both verbally and written to exceptionally high standards
Extensive customer service experience
Demonstrable analytical skills, attention to detail capabilities, the ability to maintain accurate records
Proficient computer skills
Working knowledge of regulatory and compliance requirements in Financial Services

Highly Desirable requirements

Working knowledge of UK life insurance policies, regulations, and industry standards
Knowledge of practice and procedures in a highly regulated Financial Services environment
Experience in working with external stakeholders as part of the claims handling process
Knowledge of medical terminology is a plus.

What you get from us:

Competitive salary with clear progression to £45,000
Structured training and ongoing coaching from day one
Incentives & rewards including Amazon & Love2Shop vouchers, tech gadgets, and more
Hybrid working options based on performance and service length
Life Assurance from day one
Employee Assistance Programme for support in life’s challenges
Wellbeing benefits: flu vaccinations, cycle-to-work scheme, eye test & glasses vouchers
Pension scheme, 23 days holiday plus bank holidays
Career progression opportunities with clear pathways

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia.

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Quick apply

Refine Your Search

insurance claims jobs in hounslow, eng

Claims Officer

Accounts Assistant

Claims Executive - On Hire Team

Intelligence and Investigations Specialist (London)

Risk Insurance & Business Continuity Intern

Welfare Advice Officer

Claims Operations Analyst

DOMESTIC ABUSE REFUGE ADVOCATE

Injury and Medical Claims Paralegal - London Bridge

Software Test Analyst (IDIT/Guidewire) – Insurance Transformation

Client Service Delivery specialist - Group Risk & Healthcare

Claims Handler

Operations Manager - Insurance Restoration and Reinstatement

Head of Claims

Claims Quality Assurance Analyst

Medical Underwriting Assistant

Claims Adjuster – Product Recall & Crisis Management

Assistant Underwriter, Terrorism & Political Violence

Major Loss Claims Handler - Catastrophic Injury

Tusker Insurance Operations Case Handler 12 Month FTC - Watford

I want to receive the latest job alerts for insurance claims in hounslow, eng

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