3rd line support Work, Jobs in Ilford, Gtl (with Salaries)

Pensions Expert Advisor
Department for Work and Pensions —London
- £86,000 - £100,000 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
1h
IT Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
14d
Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
Assistant Merchandiser
NEXT —London
- £34,000 - £47,000 a year
- Full-time
- Sales
- Merchandising
- Presentation skills
- Free parking
- Employee discount
Registration Support Officer - Greenwich
Step Ahead —London
- £14 an hour
- Temporary
- Customer service
- Computer literacy
- Administrative experience
Quick apply
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
Short-term Temporary Team Member
NEXT —London
- £8.53 - £12.96 an hour
- Part-time
- Employee discount
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
4d
Application Support Analyst
Petroineos Trading Limited —London
- Full-time
- Hybrid work
- No degree
- Gym membership
Quick apply
In Year Admission
Haringey Council —London
- £40,182 - £42,060 a year
- Customer service
- Microsoft Office
- Organisational skills
1d
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
TechHub Support Analyst
Ofcom —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
4d
Conference & Banqueting Team Member
PULLMAN —London
- £15.55 an hour
- Full-time
- Hospitality
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
9d
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply
8d
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
7d
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —London
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply

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3rd line support jobs near ilford, gtl

Pensions Expert Advisor

Department for Work and Pensions -
London

Apply Now

Job details

Part-time | Full-time | Fixed term contract
£86,000 - £100,000 a year
1 hour ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Pension
Presentation skills
Leadership

Full job description

Details

Reference number

472106

Salary

£86,000 - £100,000

Existing Civil Servants will be appointed in line with the Civil Service pay rules in place on the date of their appointment, this will usually be the salary minimum or within 10% of their existing salary for those applying on promotion. Individuals appointed on level transfer will retain their existing base salary.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

SCS Pay Band 1

Contract type

Fixed term

Length of employment

Up to 18 months

Business area

DWP - Policy

Type of role

Policy
Senior leadership

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Leeds, London, Sheffield

About the job

Job summary

The Private Pensions and Arm's-Length Bodies Directorate (PPALB) is responsible for implementing the Government's very ambitious reform agenda for work-place pensions. Having delivered the Pensions Schemes Act the directorate is now working on a full programme of secondary legislation to set out the detail of the policies in close collaboration with the regulators, industry stakeholders and other Government Departments.

The directorate is also taking forward work to prepare for the Pension Commission's final report and prepare for another pensions bill to take forward any policies, as well as the policy implementation of the pensions dashboard.

Spanning both DB and DC work-place pensions we are responsible for a system that manages hundreds of £ billions and supports millions of individuals in their retirement. We are a highly motivated group of people who put the interest of members at the heart of everything we do and we work with passion and in collaborative ways to deliver a very ambitious agenda. We're looking for a very motivated, knowledgeable, well connected and collaborative individual who contributed to the work with their expertise and their network.

The pension reforms present a once in a generation opportunity to ensure that people in the UK are able to retire with an adequate pension. This is a really important role at the heart of these reforms and we are looking for a motivated, collaborative expert who can get stuck in to help us move the agenda.

Job description

The Government is taking forward an ambitious agenda of pension reforms and given the very technical nature of this area is looking for a pension expert who can work alongside officials to act as a trusted adviser to DWP Ministers.

This requires significant impactful personal leadership working collaboratively with senior officials in DWP, Ministers, other Government Departments and external delivery and industry partners. This role will focus on the Governments commitment implementation of the Pensions Schemes Act 2026 and the Governments response to the Pension Commission.

The successful candidate will bring expert and external knowledge of Private and Workplace Pensions policy. They will have strong relationships with industry, think tanks and the private sector and help build bridges into the Department. This is a highly technical and often complex policy area with significant economic and market implications. The postholder will have in-depth understanding of the history, nuances and potential future direction of this policy upon starting the role. However, above all, they will work with and through the policy teams to shape advice and feed into the development of policy in a collaborative and joined up way.

The post holder will support colleagues with the implementation of the Pensions Schemes Act 2016 and the secondary legislation required.

They will bring expert and external knowledge to the Department in the following areas:

Private and Workplace Pensions policy, including Defined Contribution schemes
Long-term Ageing Society Issues
Financial Inclusion

Person specification

The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria:

Whole System Leadership and Policy Insight

Experience working at a whole system level, engaging with experts and stakeholders across Government, industry, and the wider pensions ecosystem to develop approaches grounded in a deep understanding of customers, markets, and the levers required to deliver positive outcomesparticularly within complex, economically significant areas such as pensions and financial security.

Senior Stakeholder Engagement, Influence and Ministerial Support

Has the personal impact to influence, built trusted relationships and challenge at the most senior organisational levels, with experience of managing complex issues at Ministerial/Executive level.

Strategic Policy Leadership and Legislative Delivery

Significant experience leading high-profile, technically complex policy agendas, including pensions or related areas such as financial inclusion, ageing society challenges, or long-term savings. Proven ability to drive delivery of primary and secondary legislation (e.g. Pensions Bill), as well as overseeing large-scale, multi-stage policy reviews with wide-ranging economic and market implications.

Deep Technical Expertise in Pensions and Related Areas

In-depth understanding of the UK pensions system, including private and workplace pensions (such as Defined Contribution schemes and Local Government Pension Schemes), State Pension policy, and broader retirement outcomes. Strong grasp of the history, current challenges, and future direction of the pensions landscape, with the credibility to engage authoritatively with industry and external experts from the outset.

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership
Seeing the Big Picture
Communicating and Influencing
Working Together

Benefits

Alongside your salary of £86,000, Department for Work and Pensions contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

DWP have a broad benefits package built around your work-life balance which includes:

Working patterns to support work/life balance such as part time working, job sharing, flexible working and compressed hours.
Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

1. Application Process

To apply for this post, you will need to complete the online application process outlined below no later than 12 noon on Monday 3rd August 2026.

A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years;
A personal statement (maximum 1250 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.

Failure to submit both documents will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

As part of the online application process, you will be asked a number of diversity-related questions. If you do not wish to provide a declaration on any of the particular characteristics, you will have the option to select 'prefer not to say. All monitoring data will be treated in the strictest confidence and will not be provided to the selection panel. The information you provide when submitting your application will help us monitor our progress towards the Civil Service becoming the most inclusive employer.

2. Shortlist

A panel, including the hiring manager, will assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the criteria set out in the person specification section of this pack. Failure to address any or all of these may affect your application.
The timeline later in this pack indicates the date by which a decision is expected to be made, and all shortlisted candidates will be advised of the outcome as soon as possible thereafter.

3. Interview

Shortlisted candidates will be invited to attend a panel interview in order to have a more in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the person specification. You may be asked to prepare a 5-minute presentation. Full details will be provided prior to the interview.

Your interview will be via a video call. The interview panel will be chaired by Kerstin Parker, who will be supported by additional panel members. The final panel interview will be a blended interview, covering Behaviours and Experience. A blended interview aims to be more of a conversation exploring the candidates capability for the role.

Shortlisted candidates may have the opportunity to speak to Kerstin Parker, prior to the final interview. This is an informal discussion to allow candidates to learn more about the role and is not part of the assessment process.

4. Offer and Feedback

Regardless of the outcome, we will notify all candidates as soon as possible. We will offer the opportunity to discuss feedback for all candidates who reached interview. A reserve list will be held for up to 12 months, which we may use to fill future similar vacancies for candidates who are considered appointable following interview.

Expected Timeline:

Shortlist Meeting: Week Commencing 10th August 2026

Informal Discussions: Week Commencing 7th September 2026

Interviews: Friday 18th September 2026

Reasonable Adjustments

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, especially those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact [email protected] as soon as possible, before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process.

Disability Confident Scheme

The Civil Service embraces diversity and promotes equal opportunities. DWP is recognised as a Disability Confident Leader, demonstrating the departmental commitment to attracting, recruiting and retaining disabled people and supporting them in achieving their full potential. We run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria for the advertised role. To be considered for an interview, you must have:

a physical or mental impairment which has a substantial and long term (over 12 months) adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and
demonstrated that you meet all the minimum qualifying criteria set out in the advertisement for the post at the application and testing stages.

A full definition and examples of conditions can be found on this webpage. You will be asked at the initial application stage if you wish to apply via the scheme.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : DWP SCS Resourcing Team
Email : [email protected].

Recruitment team

Email : [email protected]

Further information

What do I do if I want to make a complaint?
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should in the first instance contact: [email protected]. If you are not satisfied with the response, you receive you can contact the Civil Service Commission.

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Length of employment

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information