Advice services manager Work, Jobs in Ipswich, Sfk (with Salaries)

Advice Services Manager
Citizens Advice Ipswich —Ipswich
- £30,000 a year
- Full-time
- Team management
- Training & development
1h
Advice Services Manager
Citizens Advice —Ipswich
- £30,000 a year
- Team management
- Recruiting
- Training & development
3d
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee assistance programme
Quick apply
1d
Emergency Planning Officer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Annual leave
12d
Operations Manager
ASDA —Ipswich
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
1d
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Databases
- Annual leave
- Employee assistance programme
Trainee Investment Manager
Charles Stanley —Ipswich
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
14d
NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
- £12.65 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Holiday Services Manager
Park Holidays UK —Harwich
- £30,241 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
6d
Cleaning Services Manager
Sodexo —Colchester
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
5d
FINMAR Client Relationship Manager
WTW —Ipswich
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
Clinical Sales Specialist - East Anglia
Zimmer Biomet —Ipswich
- Full-time
- Salesforce
- Bachelor's degree
- No degree
- Health & wellbeing programme
Senior Probation Officer - Suffolk (Courts)
HM Prison & Probation Service —Ipswich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
3d
Client Onboarding Assistant
Greene & Greene Solicitors —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Stock & Facilities Assistant
Newmedica —Ipswich
- £26,750 a year
- Weekend availability
- Microsoft Word
- Organisational skills
- Business
- Annual leave
Quick apply
12d
Independent Living Adviser
Equal Lives —Ipswich
- £24,500 - £26,357 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Travel
10d
Deputy Manager
Old Norwich Road - Ipswich —Ipswich
- £34,000 a year
- Full-time
- Medication administration
- Training & development
Quick apply
BUSINESS MANAGER
Langham Community Centre —Langham
- £16 an hour
- Part-time
- Management
- Computer literacy
- Administrative experience
Quick apply
10d
Trainee Clinical Associate in Psychology
Norfolk & Suffolk Foundation Trust —Ipswich
- £39,959 - £48,117 a year
- Full-time
- Research
- Master's degree
- University
- Annual leave
1d
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Ipswich
- Full-time
- Management
- Analysis skills
- Bachelor's degree
3d

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Advice Services Manager

Citizens Advice Ipswich -
Ipswich

Apply Now

Job details

Full-time
£30,000 a year
1 hour ago

Qualifications

Dashboard visualisation
Resource allocation planning
Quality assurance
Team management
Management reporting
Training & development
Internal quality assurance

Full job description

Citizens Advice Ipswich
Address: Tower House, 17 Tower St, Ipswich IP1 3BE
Salary: £30,000 per annum (reviewed after 4-month probation period)
Hours: Full Time (37 hours a week)
Contract: Permanent, office based
Reference: 0879

Citizens Advice Ipswich are looking for an experienced, motivated and well-organised person to join our Management Team to lead and manage the Core Advice Service.

Your role

To manage and co-ordinate a team of advice supervisors, paid staff and volunteers delivering Generalist Advice services to the public
Ensure that resources are allocated each day to cover multiple delivery channels (face to face, telephone, digital) in line with demand and skills available
To manage a team of Advice and Quality Supervisors so that advisers (volunteer or paid) are supported and coached in line with business, advice and quality standards, and that daily advice sessions are managed with ownership, agility and diligence
To be accountable for the upholding of Quality of Advice Standards across the business; supporting the designated Advice and Quality Supervisor to uphold the identification, recording and execution of remedial actions needed
To manage an active programme of volunteer recruitment, based on the identification of any resource gaps or specific skills needed to maintain service delivery levels
To develop and refine the advice services (and supporting processes) delivered by Citizens Advice Ipswich, in line with changing client demand, technological opportunities or any changes implemented through the national Citizens Advice Network
To produce high-quality Management Information and Reporting around service demand, trends, insights and channel profiling, including development of a monthly Dashboard
To be responsible for the management, reporting and running of the Generalist Advice Training Programme – based on national Citizens Advice guidance and delivered through a structured framework which supports progression towards Generalist ‘signoff’ and the identification of ongoing training needs or knowledge gaps
To work with Team Seniors and Business Support teams to facilitate training related administration, learning related recording, assessments and reviews.

We are looking for an experienced team manager who is self-motivated, proactive, highly organised, and with a strong attention to detail. Experience in operating at a senior level supporting a diverse workforce would be an advantage, alongside proficient IT skills.

The small management team work closely together reviewing client needs, business service delivery and strategic direction, so the ability to work as part of a team is essential.

For more information

For an informal discussion about the role please contact: Margaret Vane, Chief Operations Officer on 01473 219772.

How to apply

To apply to join our dynamic team, please request an application pack from [email protected] .

Closing date: 31 August 2026.

Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.

IMPORTANT PLEASE READ BEFORE APPLYING

To apply, please follow the application process detailed above.

This job does not have a Suffolk Jobs Direct online application form.

The ‘Apply Now’ button below only allows you to submit a job alert, not an online application.

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Refine Your Search

advice services manager jobs in ipswich, sfk

Advice Services Manager

Advice Services Manager

General Services Manager

Emergency Planning Officer

Operations Manager

Employee Relations Advisor

Trainee Investment Manager

NHS 111 Health Advisor

Holiday Services Manager

Cleaning Services Manager

FINMAR Client Relationship Manager

Clinical Sales Specialist - East Anglia

Senior Probation Officer - Suffolk (Courts)

Client Onboarding Assistant

Stock & Facilities Assistant

Independent Living Adviser

Deputy Manager

BUSINESS MANAGER

Trainee Clinical Associate in Psychology

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

I want to receive the latest job alerts for advice services manager in ipswich, sfk

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