It infrastructure manager Work, Jobs in Ipswich, Sfk (with Salaries)

IT Manager
Sicon —Bury St. Edmunds
- £45,000 - £48,000 a year
- Full-time
- DevOps
- APIs
- Free parking
Quick apply
9d
IT Service Desk Analyst
Care UK —Colchester
2d
Technical Lead
SpeedyBooker —Bury St. Edmunds
- £75,000 - £100,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Free parking
- Paid training
Quick apply
Senior Procurement Manager
Civil Works Alliance —Ipswich
- Full-time
- Communication skills
- Annual leave
Cluster Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £95,000 - £105,000 a year
- Full-time
- Continuous improvement
- Training & development
Quick apply
Programme Manager - 12 Month FTC
SmartestEnergy —Ipswich
- £50,000 - £59,000 a year
- Hybrid work
- Travel
Quick apply
Technical Product Director
The Registered Office (UK) Ltd —Ipswich
- Full-time
- CRM software
- Management
- Analysis skills
Quick apply
Project Manager
Balfour Beatty —Ipswich
- Hybrid work
- Mentoring
- Training & development
- Annual leave
Training Manager
Balfour Beatty —Ipswich
- Microsoft Office
- Continuous improvement
- Team management
- Annual leave
IT Cyber Security Analyst
Trinity House —Harwich
- £38,996 - £44,406 a year
- Analysis skills
3d
Senior Cost Controller_Sizewell C Power Plant Project (H/F)
Bouygues Construction —Ipswich
- Full-time
- Analysis skills
- Bachelor's degree
- Accounting
IT Technician (Fixed Term 12 months)
Prettys Solicitors LLP —Ipswich
- £30,000 a year
- Temporary
- English
- In-person
- Communication skills
- Life insurance
Quick apply
Digital Manager - Data & Reporting
Laing O'Rourke —Ipswich
- Hybrid work
- Presentation skills
- Travel
- Training & development
14d
ICT Senior Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Writing skills
- Mentoring
- Communication skills
Change Manager
Civil Works Alliance —Ipswich
- Full-time
- Contracts
- Construction experience
- Annual leave
3d
Digital Manager – Digital Hub & Best Practice
Laing O'Rourke —Ipswich
- Hybrid work
- Presentation skills
- Travel
- Training & development
14d
Data Manager
Laing O'Rourke —Ipswich
Senior Quality Engineer
Balfour Beatty —Ipswich
- Hybrid work
- Microsoft Office
- Continuous improvement
- Quality control
- Annual leave
Project Manager - NEC Supervisor
ASSYSTEM —Leiston
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
Health and Safety Manager
Assystem —Sizewell
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule

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IT Manager

Sicon
Bury St. Edmunds

Quick apply

Job details

Full-time
£45,000 - £48,000 a year
9 days ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Resource allocation planning
Incident management
Stakeholder liaison
Incident queue management
DevOps
Network infrastructure
Technical writing
APIs
Customer support
Application support

Full job description

Summary:
· Internal IT Management

· Customer Support IT Incidents

· Core Sicon Hub and WebAPI Support

· Customer Module Implementations

· Customer Test Server Management

· Resource planning

Operate as part of a team within the wider Sicon Support function covering the business operating hours of Monday to Friday 09:00 – 17:00

Aims of Role:
· IT Support for the Internal Sicon Team

· Implementation and Maintenance of core IT Infrastructure

· Ownership of internal IT security controls and contribution to wider business security posture.

· Point of contact for IT security audits, assessments, and external security partners.

· Identify opportunities to improve IT systems, tooling, and support processes.

· Drive standardisation and documentation across internal IT and relevant customer technical solutions.

· Assist in the investigation and resolution of IT related issues at customer sites relating or impacting Sicon Modules

· Monitor and Maintain DevOps pipelines

· Customer Support of core Sicon Hub and WebAPI related issues

· Liaison with developers regarding Sicon Hub and WebAPI issues

· Implementation and upgrade of Sicon modules internally and for customers

· Implement, maintain and own Customer Test Servers

· Scheduling and allocating of resource for upgrades and installations, in coordination with the Project Admin team and other requirements as necessary.

· Ensuring correct priority is allocated to cases and escalating to Customer Support Manager where necessary.

· Adhere to defined policies and processes, ensuring the support team provide a consistent and professional service at all times

· Provide a high level of customer service and support at all times

· Maintain a professional and consistent approach in all communications

Share relevant information with colleagues, ensuring they are able to follow up and complete any work undertaken should circumstances required it.

Experience:

Essential-
· 3+ Years experience working within an IT Support/Management environment

· Excellent technical background in a Microsoft Windows environment

· Microsoft 365 / Azure AD

· Windows Server / Networking

Desired-

· 1+ Years experience in TSS Security Control Framework

· 1+ Years experience in a Servicedesk environment

· 1+ Years experience in a Software/Application Support environment

· Experience with MSSQL Server an advantage

· Any technical qualifications relevant to this role (Microsoft certifications would be very advantageous)

· APIs / integrations

The person:

· Confident communicator (both written and oral)

· Motivated, outgoing, organised individual with a structured reliable approach to seeing tasks and duties completed

· Strong work ethic. Able to work on own initiative and support the wider team as necessary.

· Good listening and problem solving skills – a logical thinker with the ability to communicate technical issues to non- technical people

Excellent technical capability across a range of technologies focusing on Microsoft platforms in a large multi-site / network environment.

Pay: £45,000.00-£48,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

it infrastructure manager jobs in ipswich, sfk

IT Manager

IT Service Desk Analyst

Technical Lead

Senior Procurement Manager

Cluster Manager

Programme Manager - 12 Month FTC

Technical Product Director

Project Manager

Training Manager

IT Cyber Security Analyst

Senior Cost Controller_Sizewell C Power Plant Project (H/F)

IT Technician (Fixed Term 12 months)

Digital Manager - Data & Reporting

ICT Senior Service Desk Analyst

Change Manager

Digital Manager – Digital Hub & Best Practice

Data Manager

Senior Quality Engineer

Project Manager - NEC Supervisor

Health and Safety Manager

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