Banking advisor Work, Jobs in Isleworth, Gtl (with Salaries)

Senior Customer Service Advisor - Kingston upon Thames
Barclays —Kingston upon Thames
- £31,500 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
11d
Lead Open Banking Policy Advisor
Financial Conduct Authority —London
- £66,600 - £83,100 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Annual leave
13h
Senior Banking Policy Advisor
Financial Conduct Authority —London
- £59,200 - £78,800 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
- Annual leave
7h
Client Partner (New Business) – Banking & Financial Markets
CGI —London
- Full-time
- Sales
- Negotiation
Quick apply
Trainee Mortgage Underwriter
The Loans Engine —North Watford
- £33,000 - £36,000 a year
- Full-time
- Maths
- Financial services
- In-person
- Life insurance
- Sick pay
Quick apply
1d
Senior Customer Service Advisor
Barclays —Guildford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
8d
Senior Data Protection Manager: UK Hub
RX —Richmond
- Full-time
- English
- Organisational skills
- Communication skills
- Flexible schedule
Senior Data Protection Manager: UK Hub
RELX —Richmond
- Full-time
- English
- Organisational skills
- Communication skills
- Flexible schedule
Business Operations Advisor
Post Office Ltd —London
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
Sales Executive
RX —Richmond
- Full-time
- Sales
- Communication skills
Sales Executive
RELX —Richmond
- Full-time
- Sales
- Communication skills
Financial Analyst - Corporate Finance (Industrials M&A)
Houlihan Lokey —London
- Full-time
- Spanish
- Analysis skills
- Bachelor's degree
7d
Director Portfolio Management (m/f/d)
NTT Global Data Centers —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
14d
Tusker Order Management Advisor - Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Organisational skills
8d
Account Manager
RX —Richmond
- Full-time
- Management
- Sales
- Contracts
Client Advisor
Henley & Partners —London
- Sales
- Marketing
- English
Financial Institutions Group (FIG) Investment Banking - Associate
Citi —London
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Account Manager
RELX —Richmond
- Full-time
- Management
- Sales
- Contracts
Investment Banking Associate - Greece & Cyprus Coverage
Bank of America —London
- Full-time
- English
- Analysis skills
- Project management
14d
Associate Relationship Manager - Mid Corporate London
Lloyds Banking Group —London
- From £48,987 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Financial services
14d

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Senior Customer Service Advisor - Kingston upon Thames

Barclays -
Kingston upon Thames

Apply Now

Job details

Permanent
£31,500 a year
11 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 10/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000120771

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £31,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

banking advisor jobs in isleworth, gtl

Senior Customer Service Advisor - Kingston upon Thames

Lead Open Banking Policy Advisor

Senior Banking Policy Advisor

Client Partner (New Business) – Banking & Financial Markets

Trainee Mortgage Underwriter

Senior Customer Service Advisor

Senior Data Protection Manager: UK Hub

Senior Data Protection Manager: UK Hub

Business Operations Advisor

Sales Executive

Sales Executive

Financial Analyst - Corporate Finance (Industrials M&A)

Director Portfolio Management (m/f/d)

Tusker Order Management Advisor - Watford

Account Manager

Client Advisor

Financial Institutions Group (FIG) Investment Banking - Associate

Account Manager

Investment Banking Associate - Greece & Cyprus Coverage

Associate Relationship Manager - Mid Corporate London

I want to receive the latest job alerts for banking advisor in isleworth, gtl

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