Strategy manager Work, Jobs in Isleworth, Gtl (with Salaries)

Strategy & Operations Manager, Customer Experience
Deliveroo —London
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Communication skills
- Annual leave
3d
transformation project manager
Starbucks —London
- Full-time
- Management
- Continuous improvement
- Agile
- Store discount
- Employee assistance programme
Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
Senior Strategy & Operations Manager
Deliveroo —London
- Full-time
- Hybrid work
- Negotiation
- Analytics
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Hospitality
- Continuous improvement
- Team management
Quick apply
12d
UKI Promotions & Value Strategy Manager
Deliveroo —London
- Full-time
- Hybrid work
- Marketing
- Presentation skills
- Bachelor's degree
- Annual leave
Manager, International Commercial Growth Projects
Energizer —High Wycombe
- £59,100 - £110,200 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Value and Promotional Strategy Manager, UKI
Deliveroo —London
- Full-time
- Hybrid work
- Marketing
- Presentation skills
- Bachelor's degree
- Annual leave
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
12d
Senior Business Operations Manager
Unity Technologies Canada Company —London
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
7d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Strategy and Operations Manager
Shuffle —London
- £80,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Quick apply
Senior Project Manager - PMO Lead
Neara —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
Regional and Local Market Access Strategy Manager
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- Data analysis skills
- Travel
- In-person
Senior Marketing Manager
ClearCourse —London
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- Employee assistance programme
- Employee discount
Quick apply
6d
Project Manager CSX PMO - 1 Year FTC
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Annual leave
- Flexible schedule
Quick apply
Senior Communications Manager, EMEA
IPCI —High Wycombe
- Hybrid work
- Leadership
Quick apply
7d
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Communication skills
- Work from home
Strategic Account Manager, EMEA
mParticle —London
- £81,000 - £158,000 a year
- Full-time
- AI
- Analytics
13d
Head of Innovation & Range
Tails.com —Richmond
- Hybrid work
- Continuous improvement
- Annual leave

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strategy manager jobs near isleworth, gtl

Strategy & Operations Manager, Customer Experience

Deliveroo -
London

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Job details

Full-time
3 days ago

Benefits

Annual leave

Qualifications

Stakeholder collaboration
Stakeholder liaison
Data analysis skills
SQL
Operational strategy development
Cross-functional collaboration
Communication skills
Cross-functional communication
Project progress tracking
Progress tracking

Full job description

About the team

As one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements DoorDash's automated support solutions, with the ultimate goal of delivering an outstanding customer experience as reliably and efficiently as possible.

About the role

Our team is looking to hire a Manager to lead the expansion of support automation in international markets. This Manager will own the end-to-end strategy and implementation of automated support features across new markets — leveraging DoorDash's extensive automation expertise to drive measurable automated resolution rate while building a scalable foundation for ongoing global expansion.

This Manager will serve as the S&O Expansion Program Lead: the central DRI for developing DoorDash's international automation rollout plan, owning reporting for North Star metric, and working closely with cross-functional partners across Product, Engineering, Analytics, and country teams. This role is a great opportunity for someone who wants to operationalize complex, multi-market solutions and have a direct impact on DoorDash's global support strategy

What you'll be doing

Lead strategy. Define and drive DoorDash's support automation expansion strategy for international markets: determining use cases, prioritization frameworks, and the approach to scaling automations across countries in a repeatable, compliant, and operationally efficient way.
Own the metric. Own the goal end-to-end, tracking progress weekly, identifying gaps, and driving corrective action across the cross-functional team.
Build the foundation. Build a strong foundation partnering with Product and Engineering to enable feature parity and market customization, and creating the playbook for scaling across new use cases and automation channels.
Enable experimentation. Partner with Analytics to design, launch, and evaluate experiments that measure impact and drive ship decisions in alignment with stakeholders.
Navigate cross-functional complexity. Identify and manage interdependencies with Product, Engineering, Analytics, Legal, and country leads — ensuring automation strategy is built in alignment with local market requirements, regulatory constraints, and broader business priorities.
Communicate and influence. Represent the automation expansion program in weekly business reviews and executive forums, clearly articulating progress, risks, and decisions needed from senior leadership.

Requirements

You're organized. You thrive in creating structure out of ambiguity — defining clear ownership, milestones, and processes in a complex, multi-team environment.
You solve problems from first principles. You're excited to tackle challenges in new markets and resist "this is how it's always been done" thinking.
You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel to size opportunity, track performance, and inform decisions.
You're persuasive. You are an effective communicator — speaking as if you're right and listening as if you're wrong. You can influence across DRIs at all levels, from country leads to senior leadership.
You act with urgency. Speed excites you. You move quickly, make decisions with imperfect information, and hold teams accountable to timelines.
You're relentless. You do what it takes to drive outcomes, no matter how many teams or time zones are involved.
You have 5+ years of experience in strategy, operations, management consulting, or a related field — and have successfully delivered results in complex, cross-functional environments. Experience in support strategy, automation, or international expansion is a plus.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Apply Now

Refine Your Search

strategy manager jobs in isleworth, gtl

Strategy & Operations Manager, Customer Experience

transformation project manager

Customer Relationship Manager

Senior Strategy & Operations Manager

Director of Operations

UKI Promotions & Value Strategy Manager

Manager, International Commercial Growth Projects

Value and Promotional Strategy Manager, UKI

Global Head of Customer Experience & Success (Sales Team)

Senior Business Operations Manager

Assistant Customer Service Manager

Strategy and Operations Manager

Senior Project Manager - PMO Lead

Regional and Local Market Access Strategy Manager

Senior Marketing Manager

Project Manager CSX PMO - 1 Year FTC

Senior Communications Manager, EMEA

International Strategy & Operations Senior Manager, Commerce

Strategic Account Manager, EMEA

Head of Innovation & Range

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