Advocacy manager Work, Jobs in Islington, Gtl (with Salaries)

Manager, Customer Success International
Litera —London
- Full-time
- Hybrid work
- AI
- Communication skills
Senior Manager - Global Corporate Policy & Advocacy
GlaxoSmithKline —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- In-person
12d
Community Manager
BTCC - UK —London
- From £36,000 a year
- Full-time
- English
- Microsoft Office
- Business development
- Annual leave
- Referral programme
Quick apply
8d
Change Manager - Global PSA Programme (12 month FTC)
Civica —London
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Communications Manager (Strategic Projects)
ZSL —London
- £50,000 a year
- Travel
- Annual leave
- Employee assistance programme
5d
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Uniform and Detective Chief Inspector - Lateral Transfer and Promotion
City of London Police —London
- Full-time
- Hybrid work
- Driving
- Leadership
- Flexible schedule
Director of Global Partners - UK, Germany, USA
Storyblok —London
- £132,100 - £205,000 a year
- Remote
- Management
- Sales
- APIs
- Annual leave
- Flexible schedule
Program Officer, AI for Health
PATH —London
- Full-time
- Bachelor's degree
- Travel
- Communication skills
6d
Lead Worker - Lambeth Outreach Team
Thames Reach —Lambeth
- £37,750 a year
- Full-time
- Communication skills
- Time management
- Employee assistance programme
9d
Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
13d
Community Manager - L'Oreal Paris, Consumer Products Division
l'Oréal —London
- Full-time
- Leadership
Quick apply
Director, Government Affairs and Advocacy - Europe and International
GlaxoSmithKline —London
- Full-time
- Management
- Bachelor's degree
- Travel
1d
Global Service Design Senior Manager
Boston Consulting Group —London
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
Regulatory Engagement & Advocacy Manager – UK and France
Nadara —London
- Full-time
- Analysis skills
- Communication skills
Communications & Stakeholder Manager -UK
Shell Energy —London
- Full-time
- English
- Travel
- Flexible schedule
Social Media & Advocacy Manager
Mark Anthony Brands (UK) Limited —London
- Hybrid work
- Social media management
- Bachelor's degree
Quick apply
ODG Digital Engagement Manager (175001)
Colgate-Palmolive —Surrey
- £53,100 - £59,000 a year
- Doctoral degree
- Sales
- Marketing
6d
Transformation Change Manager
Accenture —London
- Full-time
- Oracle
- Data analysis skills
- Leadership
Communications & Stakeholder Manager -UK
Shell —London
- Full-time
- English
- Travel
- Flexible schedule

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Manager, Customer Success International

Litera -
London

Apply Now

Job details

Full-time

Qualifications

AI
Account management
Communication skills

Full job description

Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This is a hybrid role based in London with the expectations to be in office at least 3 days a week for collaboration and connection.

Why this Role Matters

The Manager, Customer Success (International) owns the outcomes that matter most — retention, adoption, and long-term customer growth across EMEA, APAC, and beyond. In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether international customers succeed with Litera. Your impact is measured in the value customers realize, the partnerships you deepen, and the revenue you protect — all while connecting regional execution to Litera's global Customer Success strategy.

What You'll Deliver

Leadership:

Lead, coach, and develop a team of International Customer Success Managers, supporting customers across EMEA and other assigned regions.
Build a high‑performing, engaged team capable of managing regional complexity, cultural nuance, and varied customer maturity.
Establish clear priorities, capacity planning, and coverage models appropriate for international markets.
Create an environment of accountability, collaboration, and continuous improvement aligned to Litera’s global standards.

Customer Outcomes & Retention:

Ownership of renewal process, including accurate forecasting on SFDC.Own customer health, adoption, and retention outcomes across the international customer portfolio.
Ensure consistent execution of success plans, value adoption assessments, and Quarterly Business Reviews (QBRs) with international customers.
Proactively identify regional risks and partner with CSMs to implement mitigation and recovery strategies.
Support renewal readiness and partner closely with Renewals and Sales teams to ensure value‑led, on‑time renewals.

Operational & Regional Excellence:

Drive consistency and scalability of Customer Success processes across international regions.
Leverage customer telemetry and adoption data to identify trends, risks, and opportunities at both account and regional level.
Partner with Customer Success Operations to refine reporting, playbooks, and tooling that support international scale.
Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team.

Cross‑Functional & Regional Collaboration:

Act as an escalation point for strategic or at‑risk international accounts.
Collaborate with Product and Engineering to ensure international customer feedback informs roadmap prioritisation.
Partner with Sales, Marketing, and Professional Services to support regional growth, advocacy, and expansion initiatives.
Represent the voice of International customers in internal forums and planning discussions.

Strategic Contribution:

Contribute to the evolution of Litera’s global Customer Success strategy, with a specific focus on international markets.
Support change initiatives including AI adoption, new product launches, and process transformation across regions.
Provide insight and recommendations on regional trends, customer needs, and opportunities for improvement.

Success Measures:

Gross and Net Revenue Retention across International accounts
Customer adoption and value realization by region
Renewal readiness and risk mitigation
Team performance, engagement, and development
Consistent execution of global Customer Success standards

What You'll Bring

Must-Haves:

Proven experience leading Customer Success or Account Management teams in a global or international context.
Strong record of driving adoption, retention, and value realization across diverse customer segments.
Comfortable operating across regions, cultures, and time zones.
Executive‑level communication skills with the ability to engage senior customer stakeholders.
Data‑driven, with experience using customer health, adoption, and renewal metrics.
Collaborative leader experienced in working cross‑functionally within a matrixed organization.

We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.

What You’ll Experience

Team. A culture where people show up for each other and do the right thing.
Reach. A truly global team solving complex, meaningful problems.
Opportunity. Real growth opportunities, not just talk about them.
Technology. Work at the intersection of legal expertise and cutting-edge AI.
Impact. The chance to make an impact at scale, not just contribute.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

advocacy manager jobs in islington, gtl

Manager, Customer Success International

Senior Manager - Global Corporate Policy & Advocacy

Community Manager

Change Manager - Global PSA Programme (12 month FTC)

Communications Manager (Strategic Projects)

Senior Customer Success Manager

Uniform and Detective Chief Inspector - Lateral Transfer and Promotion

Director of Global Partners - UK, Germany, USA

Program Officer, AI for Health

Lead Worker - Lambeth Outreach Team

Client Success Onboarding Manager

Community Manager - L'Oreal Paris, Consumer Products Division

Director, Government Affairs and Advocacy - Europe and International

Global Service Design Senior Manager

Regulatory Engagement & Advocacy Manager – UK and France

Communications & Stakeholder Manager -UK

Social Media & Advocacy Manager

ODG Digital Engagement Manager (175001)

Transformation Change Manager

Communications & Stakeholder Manager -UK

I want to receive the latest job alerts for advocacy manager in islington, gtl

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