Order manager Work, Jobs in Kenfig, Bge (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Reducing Reoffending Performance and Quality Officer
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
14d
Area Manager
Amazon UK Services Ltd. —Swansea
- Weekend availability
- Bachelor's degree
- Business
- Leadership
- Flexible schedule
Repair Order Coordinator
Willis Lease Finance Corporation —Bridgend
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
Quick apply
14d
Operations Manager, AMZL - Delivery Station
Amazon UK Services Ltd. —Kenfig
- Full-time
- Engineering
- Data analysis skills
- English
Key Account Manager
Abbey Glass —Ynyshir
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
- Employee discount
Quick apply
13d
Operations Manager - Swansea
DPD Group UK —Swansea
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Shift Manager
Greggs —Porthcawl
- £14.50 an hour
- Supervising experience
- Employee discount
Quick apply
12d
Customer Assistant
Network Rail —Cardiff
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- Employee discount
7d
IT Manager
South Wales Police —Bridgend
- £41,487 - £47,046 a year
- Full-time
9d
Strategic Accounts Executive
Tes Global —Llantrisant
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
Quick apply
IOM Senior Partnership Analyst
HM Prison & Probation Service —Bridgend
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
13d
Business Development Manager
Rhino Systems Limited —Tai-bach ED
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
8d
Branch Manager (Insite Manager)
Rubix —Cardiff
- Full-time
- ERP systems
- Maintenance
- Driving
Military & Veterans Area Manager
Amazon UK Services Ltd. —Swansea
- Weekend availability
- Military
- Bachelor's degree
- Driving
- Flexible schedule
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
9d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Swansea
- Full-time
- Management
- Bachelor's degree
- Leadership
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
9d
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Microsoft Office
- Administrative experience
- Contracts
13d
Social Work Assistant
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Hybrid work
14d

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

order manager jobs in kenfig, bge

Delivery Station Liaison Agent

Reducing Reoffending Performance and Quality Officer

Area Manager

Repair Order Coordinator

Operations Manager, AMZL - Delivery Station

Key Account Manager

Operations Manager - Swansea

Shift Manager

Customer Assistant

IT Manager

Strategic Accounts Executive

IOM Senior Partnership Analyst

Business Development Manager

Branch Manager (Insite Manager)

Military & Veterans Area Manager

Wales Engagement Associate

Area Manager, Customer Fulfillment

Strategic Growth Manager - Wales

Assistant Facilities Manager

Social Work Assistant

I want to receive the latest job alerts for order manager in kenfig, bge

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